广域网下文件传送失败的问题。

cdzlj · 发表于 2014-4-25 14:00:42

版本：anychat V4.9
bug现象：局域网下文件传输没有问题。但是在广域网下，服务端：文件超过300k左右，就发现在server的temp文件夹下有临时文件，而且临时文件比原文件大，业务服务程序收不到回调，过了一段时间(几十秒)后，临时文件消失。客户端：调用QueryTransTaskInfo查询传输状态时，进度不走，速度在变。服务器是公网IP地址，有端口映射，且可能有保护ping不通，但是传输小文件是可以的，是否是因为UDP的传输，不能保证可靠达到，有什么样的措施可以解决文件传送问题吗？

admin · 发表于 2014-4-25 14:08:36

您好，是否有条件测试一下，不通过端口映射的服务器，是否正常？

cdzlj · 发表于 2014-4-25 14:16:18

只有端口映射的公网IP条件，所以，与你们demo.anychat.cn的服务器测试过，也是一样的，你们也可以测试下。

cdzlj · 发表于 2014-4-25 14:19:58

据我所知，你们的服务器好像不存在端口映射的情况，如果情况一样，那么可能你们的机制或许有点问题。

cdzlj · 发表于 2014-4-25 14:22:05

即在udp的基础上完成tcp的功能，可能还有bug，特别是网络情况不是很好的情况，如果你们的服务器在你们局域网的话，可能测试不了。

admin · 发表于 2014-4-28 09:16:26

您好，请参考帖子：http://www.anychat.cn/faq/index. ... =266&artlang=zh ，打开调试模式，然后将出现问题的log帖上来我们帮您分析一下原因。

cdzlj · 发表于 2014-4-28 16:57:43

日志如下：[2014-04-28 16:48:20(770)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:28913, Status:7
具体日志文件见附件。

cdzlj · 发表于 2014-4-28 16:58:30

状态为7的是什么，QueryTransTaskInfo这个接口里没有状态为7的说明。

admin · 发表于 2014-4-28 18:37:39

您好，状态7为：用户已离线，是新版本增加的，可能负责文档的同事还没来得及更新上去。

请上传一下文件发起方、文件接收方两边的日志文件：BRAnyChatCore.log

cdzlj · 发表于 2014-4-29 13:54:20

服务端的日志:
[2014-04-29 13:47:04(348)] Async deliver thread, list:0, pool:2, recv:767, send:0
[2014-04-29 13:47:04(535)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:7

[2014-04-29 13:47:05(535)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:7

[2014-04-29 13:47:05(817)] UDP Send, send:31(0MByte, 0Mbps), discard:0, error:0, block:0, nicsize:0, func(2.184479, 32.036766), fetch(0.001770, 0.008329), send(0.094222, 0.210660)
[2014-04-29 13:47:06(535)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:7

[2014-04-29 13:47:07(535)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:7

[2014-04-29 13:47:08(535)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:7

[2014-04-29 13:47:09(535)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:7

[2014-04-29 13:47:10(535)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:7

[2014-04-29 13:47:11(535)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:7

[2014-04-29 13:47:12(535)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:7

[2014-04-29 13:47:13(535)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:7

[2014-04-29 13:47:14(535)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:7

[2014-04-29 13:47:15(535)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:7

[2014-04-29 13:47:16(535)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:7

[2014-04-29 13:47:25(551)] Stream Buffer, item:0, resend:0, delete:0, StreamItemPool(0, 0), SequencePool(0, 0), MediaPackPool(0, 0), packloss:0, ack:0, req:0, fill:0
[2014-04-29 13:47:25(567)] TCP, new user:0, RecvPackNum:12, RecvPackSize:0 kByte, map:0
[2014-04-29 13:47:25(801)] UDP Read, read:787(1MByte), error:0, functime(0.031954, 0.935233), dealtime(0.006199, 0.420031)
[2014-04-29 13:48:04(363)] Async deliver thread, list:0, pool:0, recv:786, send:0
[2014-04-29 13:48:07(613)] UDP Send, send:17(0MByte, 0Mbps), discard:0, error:0, block:0, nicsize:0, func(1.870947, 32.036766), fetch(0.002094, 0.008329), send(0.078459, 0.210660)
[2014-04-29 13:48:25(551)] Stream Buffer, item:0, resend:0, delete:0, StreamItemPool(0, 0), SequencePool(0, 0), MediaPackPool(0, 0), packloss:0, ack:0, req:0, fill:0
[2014-04-29 13:48:25(582)] TCP, new user:0, RecvPackNum:12, RecvPackSize:0 kByte, map:0
[2014-04-29 13:48:25(801)] UDP Read, read:781(1MByte), error:0, functime(0.045351, 0.935233), dealtime(0.009186, 0.420031)
[2014-04-29 13:49:04(426)] Async deliver thread, list:0, pool:0, recv:785, send:0
[2014-04-29 13:49:11(067)] UDP Send, send:23(0MByte, 0Mbps), discard:0, error:0, block:0, nicsize:0, func(1.931025, 32.036766), fetch(0.001959, 0.008329), send(0.179084, 0.210660)
[2014-04-29 13:49:25(551)] Stream Buffer, item:0, resend:0, delete:0, StreamItemPool(0, 0), SequencePool(0, 0), MediaPackPool(0, 0), packloss:0, ack:0, req:0, fill:0
[2014-04-29 13:49:25(582)] TCP, new user:0, RecvPackNum:12, RecvPackSize:0 kByte, map:0
[2014-04-29 13:49:25(801)] UDP Read, read:789(1MByte), error:0, functime(0.022292, 0.935233), dealtime(0.004990, 0.420031)
[2014-04-29 13:50:04(504)] Async deliver thread, list:0, pool:0, recv:787, send:0
[2014-04-29 13:50:12(051)] UDP Send, send:18(0MByte, 0Mbps), discard:0, error:0, block:0, nicsize:0, func(1.960875, 32.036766), fetch(0.001444, 0.008329), send(0.079673, 0.210660)
[2014-04-29 13:50:25(551)] Stream Buffer, item:0, resend:0, delete:0, StreamItemPool(0, 0), SequencePool(0, 0), MediaPackPool(0, 0), packloss:0, ack:0, req:0, fill:0
[2014-04-29 13:50:25(598)] TCP, new user:0, RecvPackNum:12, RecvPackSize:0 kByte, map:1
[2014-04-29 13:50:25(801)] UDP Read, read:786(1MByte), error:0, functime(0.026087, 0.935233), dealtime(0.005348, 0.420031)
[2014-04-29 13:51:04(535)] Async deliver thread, list:0, pool:0, recv:790, send:0
[2014-04-29 13:51:14(192)] UDP Send, send:20(0MByte, 0Mbps), discard:0, error:0, block:0, nicsize:0, func(2.021221, 32.036766), fetch(0.001241, 0.008329), send(0.094511, 0.210660)
[2014-04-29 13:51:25(551)] Stream Buffer, item:0, resend:0, delete:0, StreamItemPool(0, 0), SequencePool(0, 0), MediaPackPool(0, 0), packloss:0, ack:0, req:0, fill:0
[2014-04-29 13:51:25(613)] TCP, new user:0, RecvPackNum:12, RecvPackSize:0 kByte, map:0
[2014-04-29 13:51:25(801)] UDP Read, read:793(1MByte), error:0, functime(0.022155, 0.935233), dealtime(0.004904, 0.420031)
客户端的日志：
[2014-04-29 13:52:02(953)] Thread SubRate, userid:1, taskid:19222, dwMaxDeliverNum:2
[2014-04-29 13:52:03(304)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:2

[2014-04-29 13:52:04(319)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:2

[2014-04-29 13:52:05(340)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:2

[2014-04-29 13:52:05(955)] Thread SubRate, userid:1, taskid:19222, dwMaxDeliverNum:2
[2014-04-29 13:52:06(345)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:2

[2014-04-29 13:52:07(359)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:2

[2014-04-29 13:52:08(380)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:2

[2014-04-29 13:52:08(973)] Thread SubRate, userid:1, taskid:19222, dwMaxDeliverNum:2
[2014-04-29 13:52:09(393)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:2

[2014-04-29 13:52:10(410)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:2

[2014-04-29 13:52:11(415)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:2

[2014-04-29 13:52:11(979)] Thread SubRate, userid:1, taskid:19222, dwMaxDeliverNum:2
[2014-04-29 13:52:12(430)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:2

[2014-04-29 13:52:13(451)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:2

[2014-04-29 13:52:14(461)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:2

[2014-04-29 13:52:14(988)] Thread SubRate, userid:1, taskid:19222, dwMaxDeliverNum:2
[2014-04-29 13:52:15(481)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:2

[2014-04-29 13:52:16(494)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:2

[2014-04-29 13:52:17(509)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:2

[2014-04-29 13:52:18(001)] Thread SubRate, userid:1, taskid:19222, dwMaxDeliverNum:2
[2014-04-29 13:52:18(523)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:2

[2014-04-29 13:52:19(535)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:2

[2014-04-29 13:52:20(550)] Trans Task Status: srcUserId:1, tarUserId:0, TaskId:19222, Status:2

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