关于udp不通问题

beckyq715 · 发表于 2017-4-21 12:19:19

您好在做测试时LOG一直出现Warning: The UDP communication with the server abnormal!
开3G网路时视频一直是黑频 wifi视频正常

目前已确认udp端口8907有开启内外网的端口也都是8907 且防火墙已关闭
但此讯息还是一直跑出请问还有可能有什么问题造成此错误?
有没有可能是伺服器端版本跟手机端版本号不一致所造成?

hailiang · 发表于 2017-4-21 14:16:11

您好，这情况可能是服务器的UDP不通造成，有些客户端之间可以应该是因为这些客户端的P2P通了，直接用P2P是不需要走服务器转发的。建议您检查下服务器的防火墙，把防火墙关掉或在防火墙设置成打开UDP的端口（默认8907）

beckyq715 · 发表于 2017-4-21 14:25:00

hailiang 发表于 2017-4-21 14:16
您好，这情况可能是服务器的UDP不通造成，有些客户端之间可以应该是因为这些客户端的P2P通了，直接用P2P是 ...

已确定防火墙关闭是否还要再例外设置打开UDP端口?

佰锐科技-刘洋 · 发表于 2017-4-21 14:45:18

beckyq715 发表于 2017-4-21 14:25
已确定防火墙关闭是否还要再例外设置打开UDP端口?

你好发日志上来分析一下

beckyq715 · 发表于 2017-4-21 14:57:48

[2017-04-21 14:41:57(196)] ---------------------------AnyChat Platform Core SDK Client Log---------------------------
[2017-04-21 14:41:57(197)] Load libanychatcore.so success!(V6.0 Build Time:Mar 22 2016 10:51:35)
[2017-04-21 14:41:57(197)] Android OS SDK Version:23, Support ARMv7:2, Support Neon:4
[2017-04-21 14:41:57(234)] Load libmediautil_v7.so success!(V6.0 Build Time:Mar 22 2016 10:54:01)
[2017-04-21 14:41:57(246)] Load libmediashow.so success!(V6.0 Build Time:Mar 22 2016 10:53:38)
[2017-04-21 14:41:57(252)] Load libmediacore.so success!(V6.0 Build Time:Mar 22 2016 10:53:43)
[2017-04-21 14:41:57(253)] cpu:SAMSUNG Exynos7420() mips
[2017-04-21 14:41:57(253)] SM-N9208(samsung) exynos5 exynos7420 6.0.1
[2017-04-21 14:41:59(156)] Invoke Connect(121.199.51.198,8906)=0
[2017-04-21 14:41:59(176)] Invoke Login(username:test)=0
[2017-04-21 14:41:59(277)] Create anychatdnsserver connect:121.199.51.198(8906)
[2017-04-21 14:41:59(840)] On pre-connection result, errorcode:0, anychatcoreserver, 121.199.51.198(8906, tcp:1)
[2017-04-21 14:41:59(893)] CheckClientSocketLink Connect(ip=121.199.51.198,port=8906)
[2017-04-21 14:42:00(229)] Server version: V5.2(Build Time:2015-06-05 22:20:28, Server OS:Windows)
[2017-04-21 14:42:00(374)] Message OnConnect(bSuccess:1, errorcode=0)
[2017-04-21 14:42:00(780)] Message OnLoginSystem(userid=-47,errorcode=0,username=test), msg deliver worked(0)
[2017-04-21 14:42:00(782)] Server running time: 0 days, 2 hours, 45 minutes, license mode:0
[2017-04-21 14:42:00(804)] Invoke EnterRoom(roomid=1)
[2017-04-21 14:42:01(231)] Message OnEnterRoom(roomid=1,errorcode=0,siteindex=2)
[2017-04-21 14:42:01(232)] Audio Playback Device Init(0, 1, 16000, 16), Default Playback Driver
[2017-04-21 14:42:01(233)] Message OnReceiveOnlineUser(count=3,roomid=1)
[2017-04-21 14:42:03(658)] Invoke EnterRoom(roomid=1)
[2017-04-21 14:42:07(881)] Warning: The UDP communication with the server abnormal!
[2017-04-21 14:42:09(678)] Invoke VideoCallControl(EventType:1, UserId:-45, ErrorCode:0, dwFlags:1, dwParam:26036, UserStr:test,桲栻)=0
[2017-04-21 14:42:09(895)] Message OnVideoCallEvent(EventType:2, UserId:-45, ErrorCode:0, dwFlags:0x1, dwParam:26036
[2017-04-21 14:42:12(595)] Message OnVideoCallEvent(EventType:3, UserId:-45, ErrorCode:0, dwFlags:0x1, dwParam:1
[2017-04-21 14:42:12(705)] Invoke UserCameraControl(userid=-45, bOpen=1, stream=0)
[2017-04-21 14:42:12(705)] Invoke UserSpeakControl(userid=-45,bOpen=1)
[2017-04-21 14:42:12(705)] Invoke UserCameraControl(userid=-1, bOpen=1, stream=0)
[2017-04-21 14:42:12(705)] Invoke UserSpeakControl(userid=-1,bOpen=1)
[2017-04-21 14:42:12(804)] APPLOG Camera FrameRate: 30000 , 30000
[2017-04-21 14:42:13(041)] On Remote UserCameraControl(dwUserId:-45, bOpen:1)
[2017-04-21 14:42:13(087)] Invoke SetSDKOption(BRAC_SO_CORESDK_EXTVIDEOINPUT=1)
[2017-04-21 14:42:13(087)] Invoke SetInputVideoFormat(pixfmt:8, 320x240, 30fps, flags:0)
[2017-04-21 14:42:13(102)] On Remote UserSpeakControl(dwUserId:-45, bOpen:1)
[2017-04-21 14:42:13(114)] video init finish:320x240, NV21, fps:30, codecid:1
[2017-04-21 14:42:13(118)] Invoke SetSDKOption(BRAC_SO_CORESDK_EXTVIDEOINPUT=1)
[2017-04-21 14:42:13(119)] Invoke SetInputVideoFormat(pixfmt:8, 320x240, 30fps, flags:0)
[2017-04-21 14:42:13(135)] video init finish:320x240, NV21, fps:30, codecid:1
[2017-04-21 14:42:13(198)] Invoke SetInputAudioFormat(1, 16000, 16, flags:0)
[2017-04-21 14:42:13(198)] Audio Init, error:0, device:-1, 1, 16000, 16, capmode:0
[2017-04-21 14:42:13(199)] Audio codec init, handle:3, 11, 1, 16000, 16, 15850
[2017-04-21 14:42:13(267)] video codec init:codec:1, 15fps, 320x240, bitrate:90kbps, quality:3, preset:3, gop:30, handle:4
[2017-04-21 14:42:13(268)] Audio FX Status: VAD:1, NS:1, AGC:1, AEC:1
[2017-04-21 14:44:25(860)] Invoke VideoCallControl(EventType:4, UserId:-45, ErrorCode:0, dwFlags:0, dwParam:1, UserStr

=0
[2017-04-21 14:44:26(241)] Invoke UserCameraControl(userid=-45, bOpen=0, stream=0)
[2017-04-21 14:44:26(241)] Invoke UserSpeakControl(userid=-45,bOpen=0)
[2017-04-21 14:44:26(241)] Invoke UserCameraControl(userid=-1, bOpen=0, stream=0)
[2017-04-21 14:44:26(242)] Invoke UserSpeakControl(userid=-1,bOpen=0)
[2017-04-21 14:44:26(263)] Invoke SetSDKOption(BRAC_SO_CORESDK_EXTVIDEOINPUT=0)
[2017-04-21 14:44:26(314)] Message OnVideoCallEvent(EventType:4, UserId:-45, ErrorCode:0, dwFlags:0x0, dwParam:1
[2017-04-21 14:44:34(443)] On Remote UserCameraControl(dwUserId:-45, bOpen:0)
[2017-04-21 14:44:34(653)] On Remote UserSpeakControl(dwUserId:-45, bOpen:0)
[2017-04-21 14:46:12(112)] Message OnUserLeaveRoom(userid=-42,siteindex=0)
[2017-04-21 14:46:13(217)] Message OnUserEnterRoom(userid=-48,nickname=H00300000005,siteindex=0)
[2017-04-21 14:49:42(474)] Message OnUserLeaveRoom(userid=-45,siteindex=1)
[2017-04-21 14:49:45(575)] Message OnUserEnterRoom(userid=-49,nickname=H00000000002,siteindex=1)
[2017-04-21 14:51:03(910)] Invoke LeaveRoom(roomid=-1) Elapse:101 ms
[2017-04-21 14:51:04(024)] Invoke LogoutServer(userid=-47) Elapse:114 ms
[2017-04-21 14:51:04(025)] Invoke Connect(121.199.51.198,8906)=0
[2017-04-21 14:51:04(025)] Invoke Login(username:test)=0
[2017-04-21 14:51:04(088)] Create anychatdnsserver connect:121.199.51.198(8906)
[2017-04-21 14:51:04(771)] On pre-connection result, errorcode:0, anychatcoreserver, 121.199.51.198(8906, tcp:1)
[2017-04-21 14:51:04(805)] CheckClientSocketLink Connect(ip=121.199.51.198,port=8906)
[2017-04-21 14:51:05(294)] Server version: V5.2(Build Time:2015-06-05 22:20:28, Server OS:Windows)
[2017-04-21 14:51:05(492)] Message OnConnect(bSuccess:1, errorcode=0)
[2017-04-21 14:51:06(073)] Message OnLoginSystem(userid=-50,errorcode=0,username=test), msg deliver worked(0)
[2017-04-21 14:51:06(119)] Load libmediautil_v7.so success!(V6.0 Build Time:Mar 22 2016 10:54:01)
[2017-04-21 14:51:06(144)] Load libmediashow.so success!(V6.0 Build Time:Mar 22 2016 10:53:38)
[2017-04-21 14:51:06(161)] Load libmediacore.so success!(V6.0 Build Time:Mar 22 2016 10:53:43)
[2017-04-21 14:51:06(162)] Server running time: 0 days, 2 hours, 54 minutes, license mode:0
[2017-04-21 14:51:06(169)] Invoke EnterRoom(roomid=1)
[2017-04-21 14:51:06(713)] Message OnEnterRoom(roomid=1,errorcode=0,siteindex=2)
[2017-04-21 14:51:06(714)] Audio Playback Device Init(0, 1, 16000, 16), Default Playback Driver
[2017-04-21 14:51:06(715)] Message OnReceiveOnlineUser(count=3,roomid=1)

佰锐科技-刘洋 · 发表于 2017-4-21 15:16:23

beckyq715 发表于 2017-4-21 14:57
[2017-04-21 14:41:57(196)] ---------------------------AnyChat Platform Core SDK Client Log---------- ...

你好这个地方报的UDP没有影响下面的业务进行吧毕竟你的UDP是通的这个属于正常情况

佰锐科技-梁国桦 · 发表于 2017-4-21 15:21:20

您好，UDP不正常的警告可能是网络波动导致的，请问你用我们的demo（Android端用HelloAnyChat）来连你们的服务器测试正常吗？

beckyq715 · 发表于 2017-4-21 16:38:33

佰锐科技-刘洋发表于 2017-4-21 15:16
你好这个地方报的UDP没有影响下面的业务进行吧毕竟你的UDP是通的这个属于正常情况

但我用3G通话的话会黑频

beckyq715 · 发表于 2017-4-21 16:39:04

佰锐科技-梁国桦发表于 2017-4-21 15:21
您好，UDP不正常的警告可能是网络波动导致的，请问你用我们的demo（Android端用HelloAnyChat）来连你们的服 ...

用HelloAnyChat的话情况一样

hailiang · 发表于 2017-4-21 16:51:06

您好，可以通过我们提供的UDP测试工具，测试一下UDP端口是否全部打通，http://bbs.anychat.cn/forum.php? ... 6&highlight=udp

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