关于AnyChatQueue项目的问题咨询

liweiqiang888 · 发表于 2015-7-31 14:37:12

佰锐科技-李永星发表于 2015-7-31 14:30
您好！
请下描述下操作过程，再次确认所测试的版本号是多少，最新下载地址下载最新SDK

AnyChatCoreSDK_Web_V2.3\AnyChatCoreSDK_Web_r4815\src\AnyChatQueue 这个是我的版本

liweiqiang888 · 发表于 2015-7-31 14:38:02

佰锐科技-邵光清发表于 2015-7-31 14:29
请将客户端的日志发上来分析分析。

BRAC_InitSDK(0)=0 下午2:21:49
AnyChat Plugin Version:1.0.3.0 下午2:21:49
AnyChat SDK Version:5.3 下午2:21:49
Build Time:Jul 15 2015 10:58:04 下午2:21:49
OnAnyChatConnect(errorcode=0) 下午2:21:50
OnAnyChatLoginSystem(userid=123, errorcode=0) 下午2:21:50
Initialize Client Object Information 下午2:21:50
OnAnyChatObjectUpdate(4,10001) 下午2:21:50
OnAnyChatObjectUpdate(4,10002) 下午2:21:50
OnAnyChatObjectSyncDataFinish(4,10002) 下午2:21:50
BRAC_ObjectControl(4,10001,401,0,0,0,0,'')=0 下午2:21:51
OnAnyChatAgentStatusChanged(6,123,0) 下午2:21:51
OnAnyChatObjectUpdate(6,123) 下午2:21:51
OnAnyChatObjectSyncDataFinish(6,123) 下午2:21:51
OnAnyChatObjectUpdate(5,101) 下午2:21:51
OnAnyChatObjectUpdate(5,102) 下午2:21:51
OnAnyChatObjectUpdate(5,103) 下午2:21:51
OnAnyChatObjectSyncDataFinish(5,103) 下午2:21:51
OnAnyChatAgentStatusChanged(6,123,0) 下午2:21:51
OnAnyChatObjectUpdate(6,123) 下午2:21:51
OnAnyChatObjectUpdate(4,10001) 下午2:21:51
OnAnyChatEnterAreaResult(4,10001,0) 下午2:21:51
OnAnyChatAreaStatusChange(4,10001,0) 下午2:21:51
OnAnyChatAreaStatusChange(4,10001,0) 下午2:22:09
OnAnyChatAreaStatusChange(4,10001,0) 下午2:22:12
OnAnyChatQueueStatusChanged(5,101) 下午2:22:12
BRAC_ObjectControl(6,123,602,0,0,0,0,'')=0 下午2:22:15
OnAnyChatServiceStart(123,20,101) 下午2:22:15
BRAC_VideoCallControl(2,20,100104,0,0,'')=0 下午2:22:15
OnAnyChatAgentStatusChanged(6,123,2) 下午2:22:15
OnAnyChatAreaStatusChange(4,10001,0) 下午2:22:15
OnAnyChatQueueStatusChanged(5,101) 下午2:22:15
BRAC_EnterRoom(1,'',0)=0 下午2:22:18
OnAnyChatEnterRoom(dwRoomId=1,errorcode=0) 下午2:22:18
BRAC_UserCameraControl(123,1)=0 下午2:22:18
BRAC_UserSpeakControl(123,1)=0 下午2:22:18
BRAC_UserCameraControl(20,1)=0 下午2:22:18
BRAC_UserSpeakControl(20,1)=0 下午2:22:18
function OnAnyChatUserAtRoom(dwUserId=20) 下午2:22:18
BRAC_UserCameraControl(20,1)=0 下午2:22:18
BRAC_UserSpeakControl(20,1)=0 下午2:22:18
BRAC_UserCameraControl(20,0)=0 下午2:22:21
BRAC_UserSpeakControl(20,0)=0 下午2:22:21
function OnAnyChatUserAtRoom(dwUserId=20) 下午2:22:22
OnAnyChatAgentStatusChanged(6,123,1) 下午2:22:22
OnAnyChatAgentStatusChanged(6,123,1) 下午2:22:22
OnAnyChatAreaStatusChange(4,10001,0) 下午2:25:22
OnAnyChatQueueStatusChanged(5,102) 下午2:25:22
BRAC_ObjectControl(6,123,602,0,0,0,0,'')=0 下午2:25:24
OnAnyChatServiceStart(123,20,102) 下午2:25:24
BRAC_VideoCallControl(2,20,100104,0,0,'')=0 下午2:25:24
OnAnyChatAgentStatusChanged(6,123,2) 下午2:25:24
OnAnyChatAreaStatusChange(4,10001,0) 下午2:25:24
OnAnyChatQueueStatusChanged(5,102) 下午2:25:24
BRAC_EnterRoom(1,'',0)=0 下午2:25:27
OnAnyChatEnterRoom(dwRoomId=1,errorcode=0) 下午2:25:27
BRAC_UserCameraControl(123,1)=0 下午2:25:27
BRAC_UserSpeakControl(123,1)=0 下午2:25:27
BRAC_UserCameraControl(20,1)=0 下午2:25:27
BRAC_UserSpeakControl(20,1)=0 下午2:25:27
function OnAnyChatUserAtRoom(dwUserId=20) 下午2:25:27
BRAC_UserCameraControl(20,1)=0 下午2:25:27
BRAC_UserSpeakControl(20,1)=0 下午2:25:27
BRAC_VideoCallControl(4,20,0,0,0,'')=0 下午2:25:33
BRAC_UserCameraControl(20,0)=0 下午2:25:34
BRAC_UserSpeakControl(20,0)=0 下午2:25:34
function OnAnyChatUserAtRoom(dwUserId=20) 下午2:25:34
OnAnyChatAgentStatusChanged(6,123,1) 下午2:25:34
OnAnyChatAgentStatusChanged(6,123,1) 下午2:25:34
BRAC_ObjectControl(6,123,602,0,0,0,0,'')=0 下午2:27:46
OnAnyChatAgentWaitingUser() 下午2:27:46
function OnAnyChatLinkClose(reason: 2,errorcode: 105 下午2:36:49

liweiqiang888 · 发表于 2015-7-31 20:13:54

你好,请问免费版Android和IE端的视频通话限制是几秒？我们现在是接通后，即刻就断了！

liweiqiang888 · 发表于 2015-8-3 10:13:34

admin 发表于 2015-7-31 22:54
您好，该问题已经修正，请重新下载服务器端SDK（版本号r4826），需要更新AnyChat Server SDK的相关库文件 ...

你好，官网上的最新的版本是4815的?,找不到您说的4826

liweiqiang888 · 发表于 2015-8-3 11:35:25

佰锐科技-邵光清发表于 2015-8-3 10:19
您好，更新的是服务端的子版本，Windows SDK或者是Linux SDK。

OK ，已服务人数的功能已经正常，谢谢！

liweiqiang888 · 发表于 2015-8-3 16:08:58

admin 发表于 2015-7-31 20:42
10分钟！请将断开之后的两边的日志内容帖上来，我们帮您分析一下，谢谢！

问题：Android和客服端接通后，瞬间就断了，
日志：IE客户端日志：
OnAnyChatConnect(errorcode=0) 16:01:16
OnAnyChatLoginSystem(userid=123, errorcode=0) 16:01:16
OnAnyChatObjectUpdate(4,10001) 16:01:16
OnAnyChatObjectSyncDataFinish(4,10001) 16:01:16
OnAnyChatAgentStatusChanged(6,123,0) 16:01:16
OnAnyChatObjectUpdate(6,123) 16:01:16
OnAnyChatObjectSyncDataFinish(6,123) 16:01:16
OnAnyChatObjectUpdate(5,101) 16:01:16
OnAnyChatObjectSyncDataFinish(5,101) 16:01:16
OnAnyChatAgentStatusChanged(6,123,0) 16:01:16
OnAnyChatObjectUpdate(6,123) 16:01:16
OnAnyChatObjectUpdate(4,10001) 16:01:16
OnAnyChatEnterAreaResult(4,10001,0) 16:01:16
在线人数：0 16:01:16
在线人数：0 16:01:16
OnAnyChatAreaStatusChange(4,10001,0) 16:01:16
在线人数：0 16:01:19
OnAnyChatAreaStatusChange(4,10001,0) 16:01:19
OnAnyChatObjectUpdate(8,113) 16:01:21
OnAnyChatServiceStart(123,113,101) 16:01:21
OnAnyChatAgentStatusChanged(6,123,2) 16:01:21
在线人数：0 16:01:21
OnAnyChatAreaStatusChange(4,10001,0) 16:01:21
OnAnyChatEnterRoom(dwRoomId=1,errorcode=0) 16:01:21
function OnAnyChatUserAtRoom(dwUserId=113) 16:01:21
function OnAnyChatUserAtRoom(dwUserId=113) 16:01:22
OnAnyChatAgentStatusChanged(6,123,1) 16:01:22
在线人数：0 16:01:22
在线人数：0 16:01:23
OnAnyChatAreaStatusChange(4,10001,0) 16:01:23

Android日志：见楼下附件

liweiqiang888 · 发表于 2015-8-3 16:09:46

08-03 16:00:04.307 8543-8543/com.uaf.activity D/dalvikvm﹕ GC_FOR_ALLOC freed 225K, 12% free 46740K/52708K, paused 34ms, total 34ms
08-03 16:00:19.217 8543-9018/com.uaf.activity I/ANYCHAT﹕ 16:00:19(223) Area(10001) Object Event, unknow event:401, dwParam1:0
08-03 16:00:19.217 8543-9018/com.uaf.activity I/ANYCHAT﹕ 16:00:19(226) Message OnVideoCallEvent(EventType:1, UserId:123, ErrorCode:0, dwFlags:0x0, dwParam:0
08-03 16:00:19.267 8543-8543/com.uaf.activity D/MainActivity (dwParam-房间号)﹕ 0
08-03 16:00:19.267 8543-8543/com.uaf.activity D/MainActivity (REQUEST)﹕ BRAC_VIDEOCALL_EVENT_REPLY
08-03 16:00:19.267 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:19(275) Invoke VideoCallControl(EventType:2, UserId:123, ErrorCode:0, dwFlags:0, dwParam:10, UserStr:李莉)=0
08-03 16:00:19.287 8543-9018/com.uaf.activity I/ANYCHAT﹕ 16:00:19(292) Message OnVideoCallEvent(EventType:3, UserId:123, ErrorCode:0, dwFlags:0x0, dwParam:1
08-03 16:00:19.307 8543-8543/com.uaf.activity D/MainActivity (dwParam-房间号)﹕ 1
08-03 16:00:19.307 8543-8543/com.uaf.activity D/MainActivity (START)﹕ BRAC_VIDEOCALL_EVENT_START
08-03 16:00:19.307 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:19(317) Invoke EnterRoom(roomid=1)
08-03 16:00:19.397 8543-9018/com.uaf.activity I/ANYCHAT﹕ 16:00:19(404) Message OnEnterRoom(roomid=1,errorcode=0,siteindex=1)
08-03 16:00:19.397 8543-9018/com.uaf.activity I/ANYCHAT﹕ 16:00:19(406) Audio Playback Device Init(0, 1, 16000, 16), Default Playback Driver
08-03 16:00:19.397 8543-9018/com.uaf.activity I/ANYCHAT﹕ 16:00:19(407) Message OnReceiveOnlineUser(count=2,roomid=1)
08-03 16:00:19.397 8543-9018/com.uaf.activity I/ANYCHAT﹕ 16:00:19(408) On Remote UserCameraControl(dwUserId:123, bOpen:1)
08-03 16:00:19.397 8543-9018/com.uaf.activity I/ANYCHAT﹕ 16:00:19(409) On Remote UserSpeakControl(dwUserId:123, bOpen:1)
08-03 16:00:19.407 8543-8543/com.uaf.activity D/ANYCHAT﹕ InitAudioPlayer, profile: 1
08-03 16:00:19.437 8543-8543/com.uaf.activity D/ANYCHAT﹕ mMinPlayBufSize = 2560
08-03 16:00:19.437 8543-8543/com.uaf.activity D/MainActivity (dwRoomId)﹕ 1
08-03 16:00:19.437 8543-9273/com.uaf.activity D/ANYCHAT﹕ audio play....
08-03 16:00:19.437 8543-8543/com.uaf.activity D/MainActivity (dwErrorCode)﹕ 0
08-03 16:00:19.477 8543-8543/com.uaf.activity I/ActivityManager﹕ Timeline: Activity_launch_request id:com.uaf.activity time:32241006
08-03 16:00:19.507 8543-8543/com.uaf.activity D/VideoActivity (UserID)﹕ 123
08-03 16:00:19.607 8543-8543/com.uaf.activity D/dalvikvm﹕ GC_FOR_ALLOC freed 489K, 11% free 47009K/52708K, paused 16ms, total 16ms
08-03 16:00:19.627 8543-8543/com.uaf.activity I/dalvikvm-heap﹕ Grow heap (frag case) to 57.359MB for 11173904-byte allocation
08-03 16:00:19.667 8543-8543/com.uaf.activity D/dalvikvm﹕ GC_FOR_ALLOC freed 99K, 9% free 57963K/63624K, paused 14ms, total 15ms
08-03 16:00:19.677 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:19(682) Invoke UserCameraControl(userid=123,bOpen=1)
08-03 16:00:19.677 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:19(682) Invoke UserSpeakControl(userid=123,bOpen=1)
08-03 16:00:19.687 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:19(691) Invoke UserCameraControl(userid=-1,bOpen=1)
08-03 16:00:19.687 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:19(692) Invoke UserSpeakControl(userid=-1,bOpen=1)
08-03 16:00:19.997 8543-8543/com.uaf.activity I/ANYCHAT﹕ allocate: device orientation=0, camera orientation=270, facing=1
08-03 16:00:20.007 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(12) APPLOG Camera Preview size: 1280 x 720
08-03 16:00:20.007 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(13) APPLOG Camera Preview size: 960 x 720
08-03 16:00:20.007 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(13) APPLOG Camera Preview size: 864 x 480
08-03 16:00:20.007 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(14) APPLOG Camera Preview size: 800 x 480
08-03 16:00:20.007 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(14) APPLOG Camera Preview size: 768 x 432
08-03 16:00:20.007 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(15) APPLOG Camera Preview size: 720 x 480
08-03 16:00:20.007 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(15) APPLOG Camera Preview size: 640 x 480
08-03 16:00:20.007 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(16) APPLOG Camera Preview size: 576 x 432
08-03 16:00:20.007 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(17) APPLOG Camera Preview size: 480 x 320
08-03 16:00:20.007 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(17) APPLOG Camera Preview size: 384 x 288
08-03 16:00:20.007 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(18) APPLOG Camera Preview size: 352 x 288
08-03 16:00:20.007 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(18) APPLOG Camera Preview size: 320 x 240
08-03 16:00:20.007 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(19) APPLOG Camera FrameRate: 7500 , 30000
08-03 16:00:20.087 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(95) Invoke SetSDKOption(BRAC_SO_CORESDK_EXTVIDEOINPUT=1)
08-03 16:00:20.087 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(96) Invoke SetInputVideoFormat(pixfmt:8, 320x240, 30fps, flags:0)
08-03 16:00:20.087 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(96) video init finish:320x240, NV21, fps:30, codecid:1
08-03 16:00:20.097 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(100) Invoke SetSDKOption(BRAC_SO_CORESDK_EXTVIDEOINPUT=1)
08-03 16:00:20.097 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(103) Invoke SetInputVideoFormat(pixfmt:8, 320x240, 30fps, flags:0)
08-03 16:00:20.097 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(103) video init finish:320x240, NV21, fps:30, codecid:1
08-03 16:00:20.097 8543-8543/com.uaf.activity D/ANYCHAT﹕ InitAudioRecorder, profile: 1
08-03 16:00:20.107 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(118) Invoke SetInputAudioFormat(1, 16000, 16, flags:0)
08-03 16:00:20.107 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(119) Audio Init, error:0, device:-1, 1, 16000, 16, capmode:0
08-03 16:00:20.107 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(119) Audio codec init, handle:2, 11, 1, 16000, 16, 15850
08-03 16:00:20.107 8543-8543/com.uaf.activity D/ANYCHAT﹕ mMinRecordBufSize = 1280
08-03 16:00:20.207 8543-9340/com.uaf.activity D/ANYCHAT﹕ audio record....
08-03 16:00:20.217 8543-9340/com.uaf.activity I/ANYCHAT﹕ 16:00:20(222) Audio FX Status: VAD:1, NS:1, AGC:1, AEC:1
08-03 16:00:20.297 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(303) video codec init:codec:1, 15fps, 320x240, bitrate:90kbps, quality:3, preset:3, gop:30, handle:3
08-03 16:00:20.337 8543-8543/com.uaf.activity I/ActivityManager﹕ Timeline: Activity_idle id: android.os.BinderProxy@419f40a0 time:32241867
08-03 16:00:20.417 8543-9275/com.uaf.activity I/ANYCHAT﹕ 16:00:20(428) userid(123) audio decode, codec:11, 1 channel, 16000Hz
08-03 16:00:20.697 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(702) Invoke LeaveRoom(roomid=-1) Elapse:119 ms
08-03 16:00:20.707 8543-8543/com.uaf.activity I/ANYCHAT﹕ 16:00:20(714) Invoke LogoutServer(userid=115) Elapse:12 ms
08-03 16:00:20.717 8543-8543/com.uaf.activity D/ANYCHAT﹕ ReleaseAudioRecorder
08-03 16:00:20.717 8543-9340/com.uaf.activity D/ANYCHAT﹕ audio record stop....
08-03 16:00:20.757 8543-8543/com.uaf.activity D/ANYCHAT﹕ ReleaseAudioPlayer
08-03 16:00:20.757 8543-9273/com.uaf.activity D/ANYCHAT﹕ audio play stop....

liweiqiang888 · 发表于 2015-8-3 17:00:31

admin 发表于 2015-8-3 16:17
您好，根据日志来看，是您主动调用了API：Logout导致断线，请检查一下代码，谢谢！

从日志上看是Android端调了logout吗？

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