BRAC_GetOnlineUser返回的数组长度为0

meijie541940291

如题，此时坐席和客户都已建立连接，日志也是正常的，但是这个方法返回的结果不对。这个问题之前也遇到过，但那时候是一个浏览器前后台，换成2个浏览器之后是好的，今天2个浏览器也出现这种情况。

佰锐科技-陈伟

您好 是说在一台PC上开启两个浏览器吗？另外麻烦把日志发我们分析看看！

meijie541940291

佰锐科技-陈伟 发表于 2016-10-15 14:58
您好 是说在一台PC上开启两个浏览器吗？另外麻烦把日志发我们分析看看！

emp:
[2016-10-14 19:21:57(903)]        ---------------------------AnyChat Platform Core SDK Client Log---------------------------
[2016-10-14 19:21:57(904)]        Load BRAnyChatCore.dll success!(V5.3 Build Time:Aug 10 2015 12:20:22)
[2016-10-14 19:21:57(908)]        Load BRMiscUtil.dll success!(V5.3 Build Time:Aug 10 2015 12:20:50)
[2016-10-14 19:21:57(962)]        Load BRMediaUtil.dll success!(V5.3 Build Time:Aug 10 2015 12:20:02)
[2016-10-14 19:21:57(964)]        Load BRMediaShow.dll success!(V5.3 Build Time:Aug 10 2015 12:20:53)
[2016-10-14 19:21:57(965)]        Load BRMediaCore.dll success!(V5.3 Build Time:Aug 10 2015 12:21:04)
[2016-10-14 19:21:58(273)]        Invoke        Connect(127.0.0.1,8906)=0
[2016-10-14 19:21:58(284)]        CheckClientSocketLink         Connect(ip=127.0.0.1,port=8906)
[2016-10-14 19:21:58(400)]        Server version: V5.2(Build Time:2015-01-19 11:33:43, Server OS:Windows)
[2016-10-14 19:21:58(400)]        Message        OnConnect(bSuccess:1, errorcode=0)
[2016-10-14 19:21:58(401)]        Invoke        LoginServer(username=emp20011190)
[2016-10-14 19:21:58(453)]        Message        OnLoginSystem(userid=20011190,errorcode=0,username=emp20011190), msg deliver worked(1)
[2016-10-14 19:21:58(455)]        Server running time: 0 days, 2 hours, 28 minutes, license mode:0
[2016-10-14 19:21:58(456)]        Invoke        EnterRoom(roomid=10016966)
[2016-10-14 19:21:58(488)]        Connection to streaming media server successfully!(udp delay:16ms)
[2016-10-14 19:21:58(498)]        Message        OnEnterRoom(roomid=10016966,errorcode=0,siteindex=0)
[2016-10-14 19:21:58(499)]        Message        OnReceiveOnlineUser(count=1,roomid=10016966)
[2016-10-14 19:21:58(524)]        WaveIn Audio Capture Driver(麦克风阵列 (Realtek High Defini)
[2016-10-14 19:21:58(524)]        Audio Init, error:0, device:0, 1, 16000, 16, capmode:0
[2016-10-14 19:21:58(524)]        Invoke        SetSDKOption(BRAC_SO_AUDIO_ECHOCTRL,1)
[2016-10-14 19:21:58(524)]        Audio codec init, handle:1, 11, 1, 16000, 16, 15850
[2016-10-14 19:21:58(524)]        Invoke        SetSDKOption(BRAC_SO_AUDIO_VADCTRL,0)
[2016-10-14 19:21:58(524)]        Invoke        SetSDKOption(BRAC_SO_AUDIO_NSCTRL,1)
[2016-10-14 19:21:58(525)]        Invoke        SetSDKOption(BRAC_SO_AUDIO_AGCCTRL,1)
[2016-10-14 19:21:58(525)]        Apply video parameter:320x240, bitrate:150kbps, quality:3, gop:30, fps:10, preset:3, codec:1
[2016-10-14 19:21:58(526)]        Invoke        UserCameraControl(userid=20011190, bOpen=1, stream=0)
[2016-10-14 19:21:58(526)]        Invoke        UserSpeakControl(userid=20011190,bOpen=1)
[2016-10-14 19:21:58(540)]        Audio Playback Device Init(0, 1, 16000, 16), WaveOut Playback Driver
[2016-10-14 19:21:58(551)]        Audio FX Status: VAD:0, NS:1, AGC:1, AEC:1
[2016-10-14 19:21:58(756)]        MinCroppingSize(1280, 720)        MaxCroppingSize(1280, 720)        Format(MJPG, 0x47504a4d)
[2016-10-14 19:21:58(756)]        MinCroppingSize(1280, 720)        MaxCroppingSize(1280, 720)        Format(MJPG, 0x8d1181)
[2016-10-14 19:21:58(756)]        MinCroppingSize(848, 480)        MaxCroppingSize(848, 480)        Format(MJPG, 0x47504a4d)
[2016-10-14 19:21:58(757)]        MinCroppingSize(848, 480)        MaxCroppingSize(848, 480)        Format(MJPG, 0x8d1181)
[2016-10-14 19:21:58(757)]        MinCroppingSize(960, 540)        MaxCroppingSize(960, 540)        Format(MJPG, 0x47504a4d)
[2016-10-14 19:21:58(757)]        MinCroppingSize(960, 540)        MaxCroppingSize(960, 540)        Format(MJPG, 0x8d1181)
[2016-10-14 19:21:58(757)]        MinCroppingSize(640, 480)        MaxCroppingSize(640, 480)        Format(YUY2, 0x32595559)
[2016-10-14 19:21:58(758)]        MinCroppingSize(640, 480)        MaxCroppingSize(640, 480)        Format(YUY2, 0x8d2681)
[2016-10-14 19:21:58(758)]        MinCroppingSize(160, 120)        MaxCroppingSize(160, 120)        Format(YUY2, 0x32595559)
[2016-10-14 19:21:58(758)]        MinCroppingSize(160, 120)        MaxCroppingSize(160, 120)        Format(YUY2, 0x8d2681)
[2016-10-14 19:21:58(759)]        MinCroppingSize(320, 180)        MaxCroppingSize(320, 180)        Format(YUY2, 0x32595559)
[2016-10-14 19:21:58(759)]        MinCroppingSize(320, 180)        MaxCroppingSize(320, 180)        Format(YUY2, 0x8d2681)
[2016-10-14 19:21:58(759)]        MinCroppingSize(320, 240)        MaxCroppingSize(320, 240)        Format(YUY2, 0x32595559)
[2016-10-14 19:21:58(759)]        MinCroppingSize(320, 240)        MaxCroppingSize(320, 240)        Format(YUY2, 0x8d2681)
[2016-10-14 19:21:58(760)]        MinCroppingSize(424, 240)        MaxCroppingSize(424, 240)        Format(YUY2, 0x32595559)
[2016-10-14 19:21:58(760)]        MinCroppingSize(424, 240)        MaxCroppingSize(424, 240)        Format(YUY2, 0x8d2681)
[2016-10-14 19:21:58(760)]        MinCroppingSize(640, 360)        MaxCroppingSize(640, 360)        Format(YUY2, 0x32595559)
[2016-10-14 19:21:58(761)]        MinCroppingSize(640, 360)        MaxCroppingSize(640, 360)        Format(YUY2, 0x8d2681)
[2016-10-14 19:21:58(765)]        Video Config Size(320, 240)        Format(YUY2, 25fps)
[2016-10-14 19:21:58(791)]        video init finish:320x240, YUY2, fps:30, codecid:1
[2016-10-14 19:22:03(066)]        Message        OnUserEnterRoom(userid=10016966,nickname=user10016966,siteindex=1)
[2016-10-14 19:22:03(067)]        Invoke        UserCameraControl(userid=10016966, bOpen=1, stream=0)
[2016-10-14 19:22:03(067)]        Invoke        UserSpeakControl(userid=10016966,bOpen=1)
[2016-10-14 19:22:03(345)]        On Remote UserCameraControl(dwUserId:10016966, bOpen:1)
[2016-10-14 19:22:03(345)]        On Remote UserSpeakControl(dwUserId:10016966, bOpen:1)
[2016-10-14 19:22:03(392)]        userid(10016966) audio decode, codec:11, 1 channel, 16000Hz
[2016-10-14 19:22:03(531)]        Message        OnP2PConnectState(userid=10016966, state=1)
[2016-10-14 19:22:03(740)]        Message        OnP2PConnectState(userid=10016966, state=3)


usr:
[2016-10-14 19:21:51(052)]        ---------------------------AnyChat Platform Core SDK Client Log---------------------------
[2016-10-14 19:21:51(056)]        Load BRAnyChatCore.dll success!(V5.3 Build Time:Aug 10 2015 12:20:22)
[2016-10-14 19:21:51(096)]        Load BRMiscUtil.dll success!(V5.3 Build Time:Aug 10 2015 12:20:50)
[2016-10-14 19:21:51(276)]        Load BRMediaUtil.dll success!(V5.3 Build Time:Aug 10 2015 12:20:02)
[2016-10-14 19:21:51(282)]        Load BRMediaShow.dll success!(V5.3 Build Time:Aug 10 2015 12:20:53)
[2016-10-14 19:21:51(287)]        Load BRMediaCore.dll success!(V5.3 Build Time:Aug 10 2015 12:21:04)
[2016-10-14 19:22:02(832)]        Invoke        Connect(127.0.0.1,8906)=0
[2016-10-14 19:22:02(865)]        CheckClientSocketLink         Connect(ip=127.0.0.1,port=8906)
[2016-10-14 19:22:02(967)]        Server version: V5.2(Build Time:2015-01-19 11:33:43, Server OS:Windows)
[2016-10-14 19:22:02(972)]        Message        OnConnect(bSuccess:1, errorcode=0)
[2016-10-14 19:22:02(974)]        Invoke        LoginServer(username=user10016966)
[2016-10-14 19:22:03(019)]        Message        OnLoginSystem(userid=10016966,errorcode=0,username=user10016966), msg deliver worked(1)
[2016-10-14 19:22:03(023)]        Server running time: 0 days, 2 hours, 28 minutes, license mode:0
[2016-10-14 19:22:03(035)]        Invoke        EnterRoom(roomid=10016966)
[2016-10-14 19:22:03(060)]        Connection to streaming media server successfully!(udp delay:23ms)
[2016-10-14 19:22:03(075)]        Message        OnEnterRoom(roomid=10016966,errorcode=0,siteindex=1)
[2016-10-14 19:22:03(080)]        Message        OnReceiveOnlineUser(count=2,roomid=10016966)
[2016-10-14 19:22:03(085)]        Invoke        SetSDKOption(BRAC_SO_AUDIO_ECHOCTRL,1)
[2016-10-14 19:22:03(101)]        WaveIn Audio Capture Driver(麦克风阵列 (Realtek High Defini)
[2016-10-14 19:22:03(110)]        Invoke        SetSDKOption(BRAC_SO_AUDIO_NSCTRL,1)
[2016-10-14 19:22:03(108)]        On Remote UserCameraControl(dwUserId:20011190, bOpen:1)
[2016-10-14 19:22:03(110)]        Audio Init, error:0, device:0, 1, 16000, 16, capmode:0
[2016-10-14 19:22:03(145)]        Invoke        SetSDKOption(BRAC_SO_AUDIO_VADCTRL,0)
[2016-10-14 19:22:03(198)]        On Remote UserSpeakControl(dwUserId:20011190, bOpen:1)
[2016-10-14 19:22:03(198)]        Audio codec init, handle:1, 11, 1, 16000, 16, 15850
[2016-10-14 19:22:03(203)]        Invoke        SetSDKOption(BRAC_SO_AUDIO_AGCCTRL,1)
[2016-10-14 19:22:03(224)]        Apply video parameter:320x240, bitrate:150kbps, quality:3, gop:30, fps:10, preset:3, codec:1
[2016-10-14 19:22:03(230)]        Invoke        UserCameraControl(userid=10016966, bOpen=1, stream=0)
[2016-10-14 19:22:03(239)]        Invoke        UserSpeakControl(userid=10016966,bOpen=1)
[2016-10-14 19:22:03(308)]        Invoke        UserCameraControl(userid=20011190, bOpen=1, stream=0)
[2016-10-14 19:22:03(315)]        Invoke        UserSpeakControl(userid=20011190,bOpen=1)
[2016-10-14 19:22:03(315)]        Audio Playback Device Init(0, 1, 16000, 16), WaveOut Playback Driver
[2016-10-14 19:22:03(331)]        Audio FX Status: VAD:0, NS:1, AGC:1, AEC:1
[2016-10-14 19:22:03(395)]        userid(20011190) audio decode, codec:11, 1 channel, 16000Hz
[2016-10-14 19:22:03(449)]        MinCroppingSize(1280, 720)        MaxCroppingSize(1280, 720)        Format(MJPG, 0x47504a4d)
[2016-10-14 19:22:03(466)]        MinCroppingSize(1280, 720)        MaxCroppingSize(1280, 720)        Format(MJPG, 0x8d1181)
[2016-10-14 19:22:03(486)]        Message        OnP2PConnectState(userid=20011190, state=1)
[2016-10-14 19:22:03(483)]        MinCroppingSize(848, 480)        MaxCroppingSize(848, 480)        Format(MJPG, 0x47504a4d)
[2016-10-14 19:22:03(509)]        MinCroppingSize(848, 480)        MaxCroppingSize(848, 480)        Format(MJPG, 0x8d1181)
[2016-10-14 19:22:03(515)]        MinCroppingSize(960, 540)        MaxCroppingSize(960, 540)        Format(MJPG, 0x47504a4d)
[2016-10-14 19:22:03(525)]        MinCroppingSize(960, 540)        MaxCroppingSize(960, 540)        Format(MJPG, 0x8d1181)
[2016-10-14 19:22:03(531)]        MinCroppingSize(640, 480)        MaxCroppingSize(640, 480)        Format(YUY2, 0x32595559)
[2016-10-14 19:22:03(536)]        MinCroppingSize(640, 480)        MaxCroppingSize(640, 480)        Format(YUY2, 0x8d2681)
[2016-10-14 19:22:03(541)]        MinCroppingSize(160, 120)        MaxCroppingSize(160, 120)        Format(YUY2, 0x32595559)
[2016-10-14 19:22:03(546)]        MinCroppingSize(160, 120)        MaxCroppingSize(160, 120)        Format(YUY2, 0x8d2681)
[2016-10-14 19:22:03(552)]        MinCroppingSize(320, 180)        MaxCroppingSize(320, 180)        Format(YUY2, 0x32595559)
[2016-10-14 19:22:03(559)]        MinCroppingSize(320, 180)        MaxCroppingSize(320, 180)        Format(YUY2, 0x8d2681)
[2016-10-14 19:22:03(568)]        MinCroppingSize(320, 240)        MaxCroppingSize(320, 240)        Format(YUY2, 0x32595559)
[2016-10-14 19:22:03(575)]        MinCroppingSize(320, 240)        MaxCroppingSize(320, 240)        Format(YUY2, 0x8d2681)
[2016-10-14 19:22:03(580)]        MinCroppingSize(424, 240)        MaxCroppingSize(424, 240)        Format(YUY2, 0x32595559)
[2016-10-14 19:22:03(584)]        MinCroppingSize(424, 240)        MaxCroppingSize(424, 240)        Format(YUY2, 0x8d2681)
[2016-10-14 19:22:03(588)]        MinCroppingSize(640, 360)        MaxCroppingSize(640, 360)        Format(YUY2, 0x32595559)
[2016-10-14 19:22:03(593)]        MinCroppingSize(640, 360)        MaxCroppingSize(640, 360)        Format(YUY2, 0x8d2681)
[2016-10-14 19:22:03(601)]        Video Config Size(320, 240)        Format(YUY2, 25fps)
[2016-10-14 19:22:03(623)]        CaptureControl(bStart:1, bInit:1, hr:-2147023446)
[2016-10-14 19:22:03(629)]        video init finish:320x240, YUY2, fps:30, codecid:1
[2016-10-14 19:22:03(667)]        Message        OnP2PConnectState(userid=20011190, state=3)
[2016-10-14 19:26:35(468)]        Message        OnUserLeaveRoom(userid=20011190,siteindex=0)
[2016-10-14 19:26:35(502)]        OnSocketClose, index(3)-errorcode(0-0), flags:0x481, bTcp(1),userid(20011190), list:0