【求助】摄像头打不开

SimonJ · 发表于 2017-9-20 17:59:40

同样的Demo，我在本机能够进入房间后打开音视频，并且能够接收到音视频数据，
但是在同事的电脑上却打不开视频设备，已经使用用QQ视频聊天等方式确定摄像头没有问题的，
二楼附上打不开视频的Log
使用的是Windows SDK，两台电脑都是Win7 64位

SimonJ · 发表于 2017-9-20 18:00:11

[2017-09-20 17:07:14(095)][I] ---------------------------AnyChat Platform Core SDK Client Log---------------------------
[2017-09-20 17:07:14(101)][I] Load BRAnyChatCore.dll success!(V6.4 Build Time:Aug  9 2017 09:50:19)
[2017-09-20 17:07:14(108)][I] Load BRMiscUtil.dll success!(V6.4 Build Time:Aug  9 2017 09:53:31)
[2017-09-20 17:07:14(189)][I] Load BRMediaUtil.dll success!(V6.4 Build Time:Aug  9 2017 09:49:35)
[2017-09-20 17:07:14(194)][I] Load BRMediaShow.dll success!(V6.4 Build Time:Aug  9 2017 09:53:37)
[2017-09-20 17:07:14(200)][I] Load BRMediaCore.dll success!(V6.4 Build Time:Aug  9 2017 09:53:55)
[2017-09-20 17:07:14(216)][I] Video capture device supported:
[2017-09-20 17:07:14(221)][I] 1-Webcam C170
[2017-09-20 17:07:14(226)][I] Audio capture device supported:
[2017-09-20 17:07:14(231)][I] 1-麦克风 (Webcam C170)
[2017-09-20 17:07:14(238)][I] server net link reset...
[2017-09-20 17:07:14(246)][I] Local Status: connect:0, login:0, logout:0, release:0, linkclose:0(reason:0)
[2017-09-20 17:07:14(250)][I] Local Status: natreg:0, nattimes:0, inroom:0, tickout:0, curtime:593350640
[2017-09-20 17:07:14(256)][I] Local Status: checknattime:-1, natkeeptime:-1
[2017-09-20 17:07:14(260)][I] Invoke SetSDKOption(BRAC_SO_CLOUD_APPGUID, A9A750AD-14B4-4837-ADD1-BD5D95644910)
[2017-09-20 17:07:14(313)][I] Invoke SetSDKOption(BRAC_SO_AUDIO_NSCTRL,1)
[2017-09-20 17:07:14(318)][I] Invoke SetSDKOption(BRAC_SO_AUDIO_ECHOCTRL,1)
[2017-09-20 17:07:14(323)][I] Invoke SetSDKOption(BRAC_SO_AUDIO_CAPTUREMODE,0)
[2017-09-20 17:07:14(438)][I] Start network engine(IPv4 mode)...
[2017-09-20 17:07:14(452)][I] Invoke Connect(cloud.anychat.cn,8906)=0
[2017-09-20 17:07:15(483)][I] Create anychatdnsserver connect:120.76.165.13(8912)
[2017-09-20 17:07:15(594)][I] Create anychatdnsserver connect:120.25.70.134(8912)
[2017-09-20 17:07:15(717)][I] Create anychatdnsserver connect:121.41.5.231(8912)
[2017-09-20 17:07:15(769)][I] Success connect to anychatdnsserver(120.76.165.13:8912, tcp:0)
[2017-09-20 17:07:15(854)][I] Receive connect parameter from anychatdnsserver!
[2017-09-20 17:07:15(891)][I] Receive server list from anychatdnsserver(count:1):
[2017-09-20 17:07:15(918)][I] anychatcoreserver, id:-1317696816, ip:120.76.161.95(tcp:9500, udp:9500), OS

inux, build Time:2017-09-07 17:23:16, version:6.4.0, serviceGuid:1EBF896B-9CB2-8C42-991A-53F617C2A7DE, machineGuid:6203FF77-F1D8-4649-9930-BD559DF4F84C
[2017-09-20 17:07:15(995)][I] Create anychatcoreserver connect:10.170.167.70(9500, tcp:1)
[2017-09-20 17:07:16(044)][I] Create anychatcoreserver connect:10.170.167.70(9500, tcp:0)
[2017-09-20 17:07:16(091)][I] Create anychatcoreserver connect:120.76.161.95(9500, tcp:1)
[2017-09-20 17:07:16(131)][I] Create anychatcoreserver connect:120.76.161.95(9500, tcp:0)
[2017-09-20 17:07:16(445)][I] Trial connect anychatcoreserver(id:-1317696816) result: 120.76.161.95(9500,tcp:1), errorcode:0, avgtime:78ms
[2017-09-20 17:07:16(452)][I] On trial connect finished, errorcode:0, result size:1, lbserver connect:0
[2017-09-20 17:07:16(509)][I] anychatcoreserver, 120.76.161.95(9500, tcp:1), avg time:78
[2017-09-20 17:07:16(543)][I] On best connection result, errorcode:0, ip:120.76.161.95, port:9500, tcp:1
[2017-09-20 17:07:16(572)][I] On pre-connection result, errorcode:0, anychatcoreserver, 120.76.161.95(9500, tcp:1)
[2017-09-20 17:07:16(675)][I] Start anychat server(120.76.161.95:9500) connect...
[2017-09-20 17:07:16(811)][I] On connect anychat server return, errorcode: 0, appflags:0x460020, svrflags:0x10
[2017-09-20 17:07:16(899)][I] Server version: V6.4(Build Time:2017-09-07 17:23:45, Linux server)
[2017-09-20 17:07:16(988)][I] m_ProtocolPipeLine, userid:0, local session:1567879700, peer session:0
[2017-09-20 17:07:16(994)][I] Message OnConnect(bSuccess:1, errorcode=0)
[2017-09-20 17:07:17(013)][I] Invoke Login(username:222)=0
[2017-09-20 17:07:17(073)][I] On tcp connect app reg result, errorcode:0
[2017-09-20 17:07:17(202)][I] Message OnLoginSystem(userid=-234,errorcode=0,username=222), msg deliver worked(1)
[2017-09-20 17:07:17(223)][I] Apply server config: mtu:1500
[2017-09-20 17:07:17(229)][I] Server running time: 11 days, 15 hours, 55 minutes, license mode:1, cert

lo:0x80025bf, hi:0x0)
[2017-09-20 17:07:17(235)][I] Server supports the session hold feature for up to 20000 ms
[2017-09-20 17:07:17(246)][I] Invoke EnterRoom(roomid=10112)
[2017-09-20 17:07:17(331)][I] On udp connect app reg result, errorcode:0
[2017-09-20 17:07:17(338)][I] Connection to streaming media server(120.76.161.95:9500) successfully!(udp delay:39ms)
[2017-09-20 17:07:17(415)][I] Message OnEnterRoom(roomid=10112,errorcode=0,siteindex=0)
[2017-09-20 17:07:17(426)][I] Message OnReceiveOnlineUser(count=1,roomid=10112)
[2017-09-20 17:07:17(463)][I] WaveIn Audio Capture Driver(麦克风 (Webcam C170))
[2017-09-20 17:07:17(469)][I] Audio Init, error:0, device:0, 1, 16000, 16, capmode:0
[2017-09-20 17:07:17(484)][I] Invoke UserCameraControl(userid=-1, bOpen=1) = 0
[2017-09-20 17:07:17(493)][I] Audio codec init, handle:1, 11, 1, 16000, 16, 23850
[2017-09-20 17:07:17(499)][I] Invoke UserSpeakControl(userid=-1, bOpen=1) = 0
[2017-09-20 17:07:17(551)][I] Audio FX Status: VAD:1, NS:1, AGC:1, AEC:1
[2017-09-20 17:07:17(763)][I] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(YUY2, 0x32595559, 30fps)
[2017-09-20 17:07:17(793)][I] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(YUY2, 0x8d2681, 30fps)
[2017-09-20 17:07:17(799)][I] MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(YUY2, 0x32595559, 30fps)
[2017-09-20 17:07:17(822)][I] MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(YUY2, 0x8d2681, 30fps)
[2017-09-20 17:07:17(832)][I] MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(YUY2, 0x32595559, 30fps)
[2017-09-20 17:07:17(854)][I] MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(YUY2, 0x8d2681, 30fps)
[2017-09-20 17:07:17(862)][I] MinCroppingSize(176, 144) MaxCroppingSize(176, 144) Format(YUY2, 0x32595559, 30fps)
[2017-09-20 17:07:17(868)][I] MinCroppingSize(176, 144) MaxCroppingSize(176, 144) Format(YUY2, 0x8d2681, 30fps)
[2017-09-20 17:07:17(890)][I] MinCroppingSize(160, 120) MaxCroppingSize(160, 120) Format(YUY2, 0x32595559, 30fps)
[2017-09-20 17:07:17(896)][I] MinCroppingSize(160, 120) MaxCroppingSize(160, 120) Format(YUY2, 0x8d2681, 30fps)
[2017-09-20 17:07:17(902)][I] MinCroppingSize(544, 288) MaxCroppingSize(544, 288) Format(YUY2, 0x32595559, 30fps)
[2017-09-20 17:07:17(926)][I] MinCroppingSize(544, 288) MaxCroppingSize(544, 288) Format(YUY2, 0x8d2681, 30fps)
[2017-09-20 17:07:17(933)][I] MinCroppingSize(432, 240) MaxCroppingSize(432, 240) Format(YUY2, 0x32595559, 30fps)
[2017-09-20 17:07:17(953)][I] MinCroppingSize(432, 240) MaxCroppingSize(432, 240) Format(YUY2, 0x8d2681, 30fps)
[2017-09-20 17:07:17(962)][I] MinCroppingSize(320, 176) MaxCroppingSize(320, 176) Format(YUY2, 0x32595559, 30fps)
[2017-09-20 17:07:17(968)][I] MinCroppingSize(320, 176) MaxCroppingSize(320, 176) Format(YUY2, 0x8d2681, 30fps)
[2017-09-20 17:07:17(994)][I] MinCroppingSize(640, 360) MaxCroppingSize(640, 360) Format(YUY2, 0x32595559, 30fps)
[2017-09-20 17:07:18(000)][I] MinCroppingSize(640, 360) MaxCroppingSize(640, 360) Format(YUY2, 0x8d2681, 30fps)
[2017-09-20 17:07:18(023)][I] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(MJPG, 0x47504a4d, 30fps)
[2017-09-20 17:07:18(031)][I] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(MJPG, 0x8d1181, 30fps)
[2017-09-20 17:07:18(038)][I] MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(MJPG, 0x47504a4d, 30fps)
[2017-09-20 17:07:18(061)][I] MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(MJPG, 0x8d1181, 30fps)
[2017-09-20 17:07:18(068)][I] MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(MJPG, 0x47504a4d, 30fps)
[2017-09-20 17:07:18(091)][I] MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(MJPG, 0x8d1181, 30fps)
[2017-09-20 17:07:18(096)][I] MinCroppingSize(176, 144) MaxCroppingSize(176, 144) Format(MJPG, 0x47504a4d, 30fps)
[2017-09-20 17:07:18(102)][I] MinCroppingSize(176, 144) MaxCroppingSize(176, 144) Format(MJPG, 0x8d1181, 30fps)
[2017-09-20 17:07:18(126)][I] MinCroppingSize(160, 120) MaxCroppingSize(160, 120) Format(MJPG, 0x47504a4d, 30fps)
[2017-09-20 17:07:18(133)][I] MinCroppingSize(160, 120) MaxCroppingSize(160, 120) Format(MJPG, 0x8d1181, 30fps)
[2017-09-20 17:07:18(160)][I] MinCroppingSize(544, 288) MaxCroppingSize(544, 288) Format(MJPG, 0x47504a4d, 30fps)
[2017-09-20 17:07:18(167)][I] MinCroppingSize(544, 288) MaxCroppingSize(544, 288) Format(MJPG, 0x8d1181, 30fps)
[2017-09-20 17:07:18(193)][I] MinCroppingSize(432, 240) MaxCroppingSize(432, 240) Format(MJPG, 0x47504a4d, 30fps)
[2017-09-20 17:07:18(201)][I] MinCroppingSize(432, 240) MaxCroppingSize(432, 240) Format(MJPG, 0x8d1181, 30fps)
[2017-09-20 17:07:18(227)][I] MinCroppingSize(320, 176) MaxCroppingSize(320, 176) Format(MJPG, 0x47504a4d, 30fps)
[2017-09-20 17:07:18(233)][I] MinCroppingSize(320, 176) MaxCroppingSize(320, 176) Format(MJPG, 0x8d1181, 30fps)
[2017-09-20 17:07:18(252)][I] MinCroppingSize(640, 360) MaxCroppingSize(640, 360) Format(MJPG, 0x47504a4d, 30fps)
[2017-09-20 17:07:18(262)][I] MinCroppingSize(640, 360) MaxCroppingSize(640, 360) Format(MJPG, 0x8d1181, 30fps)
[2017-09-20 17:07:18(267)][I] MinCroppingSize(800, 480) MaxCroppingSize(800, 480) Format(MJPG, 0x47504a4d, 30fps)
[2017-09-20 17:07:18(291)][I] MinCroppingSize(800, 480) MaxCroppingSize(800, 480) Format(MJPG, 0x8d1181, 30fps)
[2017-09-20 17:07:18(300)][I] MinCroppingSize(1024, 768) MaxCroppingSize(1024, 768) Format(MJPG, 0x47504a4d, 30fps)
[2017-09-20 17:07:18(323)][I] MinCroppingSize(1024, 768) MaxCroppingSize(1024, 768) Format(MJPG, 0x8d1181, 30fps)
[2017-09-20 17:07:18(329)][I] Prepare config camera(1-Webcam C170): 320x240, 25fps
[2017-09-20 17:07:18(359)][I] The best video format is detected: YUY2
[2017-09-20 17:07:18(365)][I] SetFormat(320x240, YUY2, 25fps) = 0
[2017-09-20 17:07:18(370)][I] Video Config Size(320, 240) Format(YUY2, 25fps)
[2017-09-20 17:07:18(396)][I] ****Open Local Video Fail,ErrorCode:10090
[2017-09-20 17:07:56(343)][I] Audio capture device lost, waveInAddBuffer=6
[2017-09-20 17:07:56(364)][I] Audio capture device lost, waveInAddBuffer=6
[2017-09-20 17:07:56(371)][I] Audio capture device lost, waveInAddBuffer=6
[2017-09-20 17:07:56(378)][I] Audio capture device lost, waveInAddBuffer=6
[2017-09-20 17:07:57(870)][I] Prepare logout......
[2017-09-20 17:07:57(881)][I] userid(-1) statist info, video fps:0, video count:0, audio count:0
[2017-09-20 17:07:57(926)][I] Close network engine...
[2017-09-20 17:07:57(936)][I] server net link reset...
[2017-09-20 17:07:57(942)][I] Invoke Logout() Elapse:63 ms
[2017-09-20 17:07:57(948)][I] Prepare release......
[2017-09-20 17:07:58(179)][I] server net link reset...
[2017-09-20 17:07:58(196)][I] Invoke BRAC_Release Elapse:235 ms

佰锐科技-刘冬明 · 发表于 2017-9-20 18:31:39

您好，由于Vista、Win7等系统的安全性较高，默认情况（UAC开启）下是不允许注册插件的，除非拥有管理员权限，所以可以先暂时关闭UAC，重启计算机然后再注册，注册成功后再开启UAC。可以参考下http://www.anychat.cn/faq/index. ... =167&artlang=zh

SimonJ · 发表于 2017-9-20 18:37:49

佰锐科技-刘冬明发表于 2017-9-20 18:31
您好，由于Vista、Win7等系统的安全性较高，默认情况（UAC开启）下是不允许注册插件的，除非拥有管理员权限 ...

我查看我们的电脑的相关设置，都是默认为“从不通知”。为什么SDK还是打不开摄像头

佰锐科技-刘冬明 · 发表于 2017-9-20 18:50:07

此问题是当前媒体库没有加载成功，请关闭浏览器安装最新插件并重启电脑尝试下，同时您可以参考这个帖子http://bbs.anychat.cn/forum.php? ... &extra=page%3D1

SimonJ · 发表于 2017-9-21 09:50:24

佰锐科技-刘冬明发表于 2017-9-20 18:50
此问题是当前媒体库没有加载成功，请关闭浏览器安装最新插件并重启电脑尝试下，同时您可以参考这个帖子http ...

查看帖子，发现将【brVideoSink.ax】文件放到应用程序目录下就好了，请问这是什么文件？作用是什么

佰锐科技-成海量 · 发表于 2017-9-21 15:12:55

您好，这个底层库文件，视频相关的库文件。

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