远程视频不显示，是远程视频解码不成功？？

lipiaoliang

WEB网页端有时候会出现，远程视频不显示的情况，特别是首次视频通话的时候，日志如下：

1. [2018-06-07 18:23:35(425)][I]        On Remote UserCameraControl(dwUserId:-52499, bOpen:1, streamindex:0)
   
2. [2018-06-07 18:23:35(435)][I]        On Remote UserSpeakControl(dwUserId:-52499, bOpen:1, streamindex:0)
   
3. [2018-06-07 18:23:35(807)][I]        MinCroppingSize(640, 480)        MaxCroppingSize(640, 480)        Format(YUY2, 0x32595559, 30fps)
   
4. [2018-06-07 18:23:35(808)][I]        MinCroppingSize(640, 480)        MaxCroppingSize(640, 480)        Format(YUY2, 0x8d2681, 30fps)
   
5. [2018-06-07 18:23:35(808)][I]        MinCroppingSize(320, 240)        MaxCroppingSize(320, 240)        Format(YUY2, 0x32595559, 30fps)
   
6. [2018-06-07 18:23:35(808)][I]        MinCroppingSize(320, 240)        MaxCroppingSize(320, 240)        Format(YUY2, 0x8d2681, 30fps)
   
7. [2018-06-07 18:23:35(808)][I]        MinCroppingSize(160, 120)        MaxCroppingSize(160, 120)        Format(YUY2, 0x32595559, 30fps)
   
8. [2018-06-07 18:23:35(809)][I]        MinCroppingSize(160, 120)        MaxCroppingSize(160, 120)        Format(YUY2, 0x8d2681, 30fps)
   
9. [2018-06-07 18:23:35(809)][I]        MinCroppingSize(352, 288)        MaxCroppingSize(352, 288)        Format(YUY2, 0x32595559, 30fps)
   
10. [2018-06-07 18:23:35(809)][I]        MinCroppingSize(352, 288)        MaxCroppingSize(352, 288)        Format(YUY2, 0x8d2681, 30fps)
    
11. [2018-06-07 18:23:35(809)][I]        MinCroppingSize(176, 144)        MaxCroppingSize(176, 144)        Format(YUY2, 0x32595559, 30fps)
    
12. [2018-06-07 18:23:35(810)][I]        MinCroppingSize(176, 144)        MaxCroppingSize(176, 144)        Format(YUY2, 0x8d2681, 30fps)
    
13. [2018-06-07 18:23:35(810)][I]        Prepare config camera(1-USB 2.0 WebCamera): 320x240, 25fps
    
14. [2018-06-07 18:23:35(812)][I]                The best video format is detected: YUY2
    
15. [2018-06-07 18:23:35(813)][I]                SetFormat(320x240, YUY2, 25fps) = 0
    
16. [2018-06-07 18:23:35(813)][I]                Video Config Size(320, 240)        Format(YUY2, 25fps)
    
17. <font color="Red">[2018-06-07 18:23:35(870)][I]        video(stream:0) codec init:codec:1, 15fps, 320x240, bitrate:100kbps, quality:3, preset:3, gop:30, handle:3
    
18. [2018-06-07 18:23:35(870)][I]        video(stream:0) init finish:320x240, YUY2, fps:25, codecid:1
    
19. [2018-06-07 18:23:36(434)][I]        video codec init:codec:1, 15fps, 320x240, bitrate:100kbps, quality:3, preset:3, gop:30, handle:4</font>

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我发现远程视频显示时，日志是

1. [2018-06-07 18:44:23(480)][I]        video(stream:0) codec init:codec:1, 15fps, 320x240, bitrate:100kbps, quality:3, preset:3, gop:30, handle:4
   
2. [2018-06-07 18:44:23(480)][I]        video(stream:0) init finish:320x240, YUY2, fps:25, codecid:1
   
3. [2018-06-07 18:44:23(588)][I]        <font color="Red">userid(-52599) video decode, codec:1, 640x480, delay:0ms</font>
   
4. [2018-06-07 18:44:24(042)][I]        video codec init:codec:1, 15fps, 320x240, bitrate:100kbps, quality:3, preset:3, gop:30, handle:6

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远程视频不显示时，日志是

1. [2018-06-07 18:23:35(870)][I]        video(stream:0) codec init:codec:1, 15fps, 320x240, bitrate:100kbps, quality:3, preset:3, gop:30, handle:3
   
2. [2018-06-07 18:23:35(870)][I]        video(stream:0) init finish:320x240, YUY2, fps:25, codecid:1
   
3. [2018-06-07 18:23:36(434)][I]        video codec init:codec:1, 15fps, 320x240, bitrate:100kbps, quality:3, preset:3, gop:30, handle:4

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问：

1 这是不是说明，远程视频不显示，是因为远程视频没有解码成功？

2 为什么会出现解码不成功的情况？

3 针对这种情况应该如何解决？才能使远程视频不出现这种情况

（web端和Android端视频）

佰锐科技-孔华荣

您好，您发的日志信息看不出问题原因，能否将整个日志文件上传上来，或者加下我的QQ2637535672

lipiaoliang

佰锐科技-孔华荣 发表于 2018-6-8 09:06
您好，您发的日志信息看不出问题原因，能否将整个日志文件上传上来，或者加下我的QQ2637535672

1. [2018-06-07 18:23:22(311)][I]        ---------------------------AnyChat Platform Core SDK Client Log---------------------------
   
2. [2018-06-07 18:23:22(312)][I]        Load BRAnyChatCore.dll success!(V6.3 Build Time:Jan 21 2017 20:52:58)
   
3. [2018-06-07 18:23:22(314)][I]        Load BRMiscUtil.dll success!(V6.3 Build Time:Jan 21 2017 20:55:27)
   
4. [2018-06-07 18:23:22(386)][I]        Load BRMediaUtil.dll success!(V6.3 Build Time:Jan 21 2017 20:52:01)
   
5. [2018-06-07 18:23:22(387)][I]        Load BRMediaShow.dll success!(V6.3 Build Time:Jan 21 2017 20:55:33)
   
6. [2018-06-07 18:23:22(389)][I]        Load BRMediaCore.dll success!(V6.3 Build Time:Jan 21 2017 20:55:47)
   
7. [2018-06-07 18:23:22(420)][I]        Video capture device supported:
   
8. [2018-06-07 18:23:22(421)][I]                1-USB 2.0 WebCamera
   
9. [2018-06-07 18:23:22(421)][I]        Audio capture device supported:
   
10. [2018-06-07 18:23:22(421)][I]                1-线路输入 (Cirrus Logic CS4206B (AB
    
11. [2018-06-07 18:23:22(421)][I]                2-数字音频(S/PDIF) (Cirrus Logic CS42
    
12. [2018-06-07 18:23:22(422)][I]        server net link reset...
    
13. [2018-06-07 18:23:23(628)][I]        Start network engine(IPv4 mode)...
    
14. [2018-06-07 18:23:23(629)][I]        Invoke        Connect(demo.anychat.cn,8906)=0
    
15. [2018-06-07 18:23:23(629)][I]        Invoke        Login(username:张医生)=0
    
16. [2018-06-07 18:23:23(629)][I]        Invoke        EnterRoom(roomid=1)
    
17. [2018-06-07 18:23:23(643)][I]        Create anychatdnsserver connect:121.199.51.198(8906)
    
18. [2018-06-07 18:23:23(974)][I]        On pre-connection result, errorcode:0, anychatcoreserver, 121.199.51.198(8906, tcp:1)
    
19. [2018-06-07 18:23:23(984)][I]        Start anychat server(121.199.51.198:8906) connect...
    
20. [2018-06-07 18:23:24(184)][I]        On connect anychat server return, errorcode: 0, appflags:0x460080, svrflags:0x10
    
21. [2018-06-07 18:23:24(295)][I]        m_ProtocolPipeLine, userid:0, local session:740080682, peer session:0
    
22. [2018-06-07 18:23:24(295)][I]        Send login request...
    
23. [2018-06-07 18:23:24(296)][I]        Message        OnConnect(bSuccess:1, errorcode=0)
    
24. [2018-06-07 18:23:25(076)][I]        Message        OnLoginSystem(userid=-52518,errorcode=0,username=张医生), msg deliver worked(1)
    
25. [2018-06-07 18:23:25(077)][I]        Server running time: 13 days, 22 hours, 40 minutes, license mode:1, cert:0x39feffff
    
26. [2018-06-07 18:23:25(077)][I]        Server supports the session hold feature for up to 30000 ms
    
27. [2018-06-07 18:23:25(228)][I]        Connection to streaming media server successfully!(udp delay:78ms)
    
28. [2018-06-07 18:23:25(378)][I]        Message        OnEnterRoom(roomid=1,errorcode=0,siteindex=2)
    
29. [2018-06-07 18:23:25(379)][I]        Unrelated audio mixer,name:主音量, ComponentType:0x7, Pname:线路输入 (Cirrus Logic CS4206B , type:0
    
30. [2018-06-07 18:23:25(382)][I]        Message        OnReceiveOnlineUser(count=3,roomid=1)
    
31. [2018-06-07 18:23:25(392)][I]        WaveIn Audio Capture Driver(线路输入 (Cirrus Logic CS4206B )
    
32. [2018-06-07 18:23:25(392)][I]        Audio Init, error:0, device:0, 1, 16000, 16, capmode:0
    
33. [2018-06-07 18:23:25(392)][I]        Audio codec init, handle:1, 11, 1, 16000, 16, 15850
    
34. [2018-06-07 18:23:25(401)][I]        Audio Playback Device Init(0, 1, 16000, 16), WaveOut Playback Driver
    
35. [2018-06-07 18:23:25(913)][I]        Message        OnP2PConnectState(userid=-52499, state=2)
    
36. [2018-06-07 18:23:32(060)][I]        Message        OnVideoCallEvent(EventType:1, UserId:-52499, ErrorCode:0, dwFlags:0x2, dwParam:0
    
37. [2018-06-07 18:23:34(114)][I]        Invoke        VideoCallControl(EventType:2, UserId:-52499, ErrorCode:0, dwFlags:0, dwParam:0, UserStr:)=0
    
38. [2018-06-07 18:23:34(250)][I]        Message        OnVideoCallEvent(EventType:3, UserId:-52499, ErrorCode:0, dwFlags:0x2, dwParam:340
    
39. [2018-06-07 18:23:34(264)][I]        Invoke        LeaveRoom(roomid=-1)        Elapse:15 ms
    
40. [2018-06-07 18:23:34(264)][I]        Invoke        EnterRoom(roomid=340)
    
41. [2018-06-07 18:23:34(661)][I]        Message        OnEnterRoom(roomid=340,errorcode=0,siteindex=1)
    
42. [2018-06-07 18:23:34(661)][I]        Unrelated audio mixer,name:主音量, ComponentType:0x7, Pname:线路输入 (Cirrus Logic CS4206B , type:0
    
43. [2018-06-07 18:23:34(664)][I]        Message        OnReceiveOnlineUser(count=2,roomid=340)
    
44. [2018-06-07 18:23:34(664)][I]        Invoke        UserCameraControl(userid=-52518, bOpen=1, stream=0)
    
45. [2018-06-07 18:23:34(664)][I]        Invoke        UserSpeakControl(userid=-52518,bOpen=1)
    
46. [2018-06-07 18:23:34(670)][I]        WaveIn Audio Capture Driver(线路输入 (Cirrus Logic CS4206B )
    
47. [2018-06-07 18:23:34(671)][I]        Audio Init, error:0, device:0, 1, 16000, 16, capmode:0
    
48. [2018-06-07 18:23:34(671)][I]        Audio codec init, handle:2, 11, 1, 16000, 16, 15850
    
49. [2018-06-07 18:23:34(686)][I]        Audio Playback Device Init(0, 1, 16000, 16), WaveOut Playback Driver
    
50. [2018-06-07 18:23:34(687)][I]        Audio FX Status: VAD:1, NS:1, AGC:1, AEC:1
    
51. [2018-06-07 18:23:35(325)][I]        Message        OnP2PConnectState(userid=-52499, state=2)
    
52. [2018-06-07 18:23:35(425)][I]        On Remote UserCameraControl(dwUserId:-52499, bOpen:1, streamindex:0)
    
53. [2018-06-07 18:23:35(435)][I]        On Remote UserSpeakControl(dwUserId:-52499, bOpen:1, streamindex:0)
    
54. [2018-06-07 18:23:35(807)][I]        MinCroppingSize(640, 480)        MaxCroppingSize(640, 480)        Format(YUY2, 0x32595559, 30fps)
    
55. [2018-06-07 18:23:35(808)][I]        MinCroppingSize(640, 480)        MaxCroppingSize(640, 480)        Format(YUY2, 0x8d2681, 30fps)
    
56. [2018-06-07 18:23:35(808)][I]        MinCroppingSize(320, 240)        MaxCroppingSize(320, 240)        Format(YUY2, 0x32595559, 30fps)
    
57. [2018-06-07 18:23:35(808)][I]        MinCroppingSize(320, 240)        MaxCroppingSize(320, 240)        Format(YUY2, 0x8d2681, 30fps)
    
58. [2018-06-07 18:23:35(808)][I]        MinCroppingSize(160, 120)        MaxCroppingSize(160, 120)        Format(YUY2, 0x32595559, 30fps)
    
59. [2018-06-07 18:23:35(809)][I]        MinCroppingSize(160, 120)        MaxCroppingSize(160, 120)        Format(YUY2, 0x8d2681, 30fps)
    
60. [2018-06-07 18:23:35(809)][I]        MinCroppingSize(352, 288)        MaxCroppingSize(352, 288)        Format(YUY2, 0x32595559, 30fps)
    
61. [2018-06-07 18:23:35(809)][I]        MinCroppingSize(352, 288)        MaxCroppingSize(352, 288)        Format(YUY2, 0x8d2681, 30fps)
    
62. [2018-06-07 18:23:35(809)][I]        MinCroppingSize(176, 144)        MaxCroppingSize(176, 144)        Format(YUY2, 0x32595559, 30fps)
    
63. [2018-06-07 18:23:35(810)][I]        MinCroppingSize(176, 144)        MaxCroppingSize(176, 144)        Format(YUY2, 0x8d2681, 30fps)
    
64. [2018-06-07 18:23:35(810)][I]        Prepare config camera(1-USB 2.0 WebCamera): 320x240, 25fps
    
65. [2018-06-07 18:23:35(812)][I]                The best video format is detected: YUY2
    
66. [2018-06-07 18:23:35(813)][I]                SetFormat(320x240, YUY2, 25fps) = 0
    
67. [2018-06-07 18:23:35(813)][I]                Video Config Size(320, 240)        Format(YUY2, 25fps)
    
68. [2018-06-07 18:23:35(870)][I]        video(stream:0) codec init:codec:1, 15fps, 320x240, bitrate:100kbps, quality:3, preset:3, gop:30, handle:3
    
69. [2018-06-07 18:23:35(870)][I]        video(stream:0) init finish:320x240, YUY2, fps:25, codecid:1
    
70. [2018-06-07 18:23:36(434)][I]        video codec init:codec:1, 15fps, 320x240, bitrate:100kbps, quality:3, preset:3, gop:30, handle:4
    
71. [2018-06-07 18:23:56(935)][E]        OnSocketClose, index(3)-errorcode(0-0), flags:0x10601, userid(-52499), master connect:0, list:0
    
72. 
    
73. [2018-06-07 18:23:57(015)][E]        OnSocketClose, index(3)-errorcode(0-0), flags:0x10601, userid(-50497), master connect:0, list:0
    
74. 
    
75. [2018-06-07 18:24:00(026)][E]        OnSocketClose, index(3)-errorcode(0-0), flags:0x10601, userid(-50497), master connect:0, list:0
    
76. 
    
77. [2018-06-07 18:24:00(026)][E]        OnSocketClose, index(4)-errorcode(0-183), flags:0x10601, userid(-50497), master connect:0, list:0

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佰锐科技-孔华荣

lipiaoliang 发表于 2018-6-8 09:34

您好，根据您的日志信息：
1）您日志显示是开了P2P的，P2P打通率不是100%,您尝试下把P2P关了再看下是否出现这个问题？
2）在OnReceiveOnlineUser(count=2,roomid=340) 这个回调后面的日志中总共有3个userid:52499 、50497、52518，打开摄像头的是52518和52499 这两个用户，您确认下是视频通信的双方有没有50497这个用户参与；

佰锐科技-孔华荣

已在QQ回复，业务逻辑有问题， 主线流程是，初始化后，连接服务器，登录，进入房间，打开音视频设备就可以开始音视频，不需要先离开房间再另外进入其他房间

admin

问题解决了吗？