还是上一个帖子的问题，详情看内容

送你一颗子弹 · 发表于 2015-4-29 16:42:24

是这样的，我这边用anychat实现坐席与客户两人进行视频见证，现在有个需求，就是录制的视频希望没有座席端的视频，但是需要有客户与坐席的声音。

上次廖工给的那个配置，不能录制视频，廖工给的如下：

flagsServer = ANYCHAT_RECORD_FLAGS_VIDEO+ANYCHAT_RECORD_FLAGS_VIDEO+ANYCHAT_RECORD_FLAGS_SERVER+ANYCHAT_RECORD_FLAGS_MIXAUDIO+ANYCHAT_RECORD_FLAGS_STEREO;

送你一颗子弹 · 发表于 2015-4-29 16:47:22

需求补充：我这边是服务端录制

佰锐科技-颜荣芝 · 发表于 2015-4-29 16:47:48

本帖最后由佰锐科技-颜荣芝于 2015-4-29 16:51 编辑

您好，您可以试一下这个参数：flagsServer = ANYCHAT_RECORD_FLAGS_VIDEO+ANYCHAT_RECORD_FLAGS_AUDIO+ANYCHAT_RECORD_FLAGS_SERVER+ANYCHAT_RECORD_FLAGS_MIXAUDIO+ANYCHAT_RECORD_FLAGS_STEREO；

送你一颗子弹 · 发表于 2015-4-29 17:04:36

佰锐科技-颜荣芝发表于 2015-4-29 16:47
您好，您可以试一下这个参数：flagsServer = ANYCHAT_RECORD_FLAGS_VIDEO+ANYCHAT_RECORD_FLAGS_AUDIO+ANYC ...

廖工的我又测了，确实可以录制视频（之前是因为没有加回调），但是画面是全黑的，也就是只录制了声音，没录制视频。

然后你给的我测试了，还是有座席端的视频。

佰锐科技-颜荣芝 · 发表于 2015-4-29 17:25:13

送你一颗子弹发表于 2015-4-29 17:04
廖工的我又测了，确实可以录制视频（之前是因为没有加回调），但是画面是全黑的，也就是只录制了声音，没 ...

dwUserId 整型值，目标用户编号，-1 表示本地用户（自己）；这个ID要是对方的ID即可

送你一颗子弹 · 发表于 2015-4-29 17:38:22

佰锐科技-颜荣芝发表于 2015-4-29 17:25
dwUserId 整型值，目标用户编号，-1 表示本地用户（自己）；这个ID要是对方的ID即可

确实是用户的ID，像我这种情况有没有哪个地方用过？或者目前是不是支持噢？

佰锐科技-颜荣芝 · 发表于 2015-4-29 17:43:24

送你一颗子弹发表于 2015-4-29 17:38
确实是用户的ID，像我这种情况有没有哪个地方用过？或者目前是不是支持噢？

麻烦您把日志发上来看看

送你一颗子弹 · 发表于 2015-4-29 20:26:02

佰锐科技-颜荣芝发表于 2015-4-29 17:43
麻烦您把日志发上来看看

[2015-04-29 20:21:43(312)] ---------------------------AnyChat Platform Core SDK Client Log---------------------------
[2015-04-29 20:21:43(313)] Load BRAnyChatCore.dll success!(V5.1 Build Time:Sep 26 2014 15:47:54)
[2015-04-29 20:21:43(320)] Load BRMiscUtil.dll success!(V5.1 Build Time:Sep 26 2014 15:46:12)
[2015-04-29 20:21:43(526)] Load BRMediaUtil.dll success!(V5.1 Build Time:Sep 26 2014 15:46:17)
[2015-04-29 20:21:43(528)] Load BRMediaShow.dll success!(V5.1 Build Time:Sep 26 2014 15:46:19)
[2015-04-29 20:21:43(532)] Load BRMediaCore.dll success!(V5.1 Build Time:Sep 26 2014 15:46:36)
[2015-04-29 20:21:43(983)] Invoke SetSDKOption(BRAC_SO_AUDIO_VADCTRL,0)
[2015-04-29 20:21:43(985)] Invoke BRAC_SetSDKOption(BRAC_SO_NETWORK_P2PPOLITIC=1)
[2015-04-29 20:21:43(986)] Invoke SetSDKOption(BRAC_SO_AUDIO_ECHOCTRL,1)
[2015-04-29 20:21:43(987)] Invoke SetSDKOption(BRAC_SO_AUDIO_NSCTRL,1)
[2015-04-29 20:21:43(988)] Invoke SetSDKOption(BRAC_SO_AUDIO_AGCCTRL,1)
[2015-04-29 20:21:43(992)] Invoke AudioSetVolume(device:1, dwVolume:70)=0
[2015-04-29 20:21:43(994)] Apply video parameter:320x240, bitrate:100000, quality:0, gop:0, fps:15, preset:0, codec:0
[2015-04-29 20:21:52(406)] Invoke BRAC_Connect(210.176.58.135,8906)=0
[2015-04-29 20:21:52(408)] Invoke LoginServer(username=empadmin)
[2015-04-29 20:21:52(417)] Invoke EnterRoom(tkadmin-499)
[2015-04-29 20:21:52(516)] CheckClientSocketLink Connect(ip=210.176.58.135,port=8906)
[2015-04-29 20:21:52(689)] Server version: V5.1(Build Time:2014-10-14 21:55:07, Server OS

inux)
[2015-04-29 20:21:52(995)] Message OnConnect(bSuccess:1, errorcode=0)
[2015-04-29 20:21:53(327)] Message OnLoginSystem(userid=-192,errorcode=0,username=empadmin), msg deliver worked(1)
[2015-04-29 20:21:53(389)] Connection to streaming media server successfully!(udp delay:31ms)
[2015-04-29 20:21:53(619)] Message OnEnterRoom(roomid=78,errorcode=0,siteindex=0)
[2015-04-29 20:21:53(620)] Message OnReceiveOnlineUser(count=1,roomid=78)
[2015-04-29 20:21:53(624)] Apply video parameter:320x240, bitrate:100000, quality:0, gop:0, fps:15, preset:0, codec:0
[2015-04-29 20:21:53(625)] Invoke SetSDKOption(BRAC_SO_AUDIO_VADCTRL,0)
[2015-04-29 20:21:53(626)] Invoke UserCameraControl(userid=-192,bOpen=1)
[2015-04-29 20:21:53(627)] Invoke UserSpeakControl(userid=-192,bOpen=1)
[2015-04-29 20:21:53(648)] WaveIn Audio Capture Driver(麦克风 (High Definition Audio )
[2015-04-29 20:21:53(650)] Audio Init, error:0, device:0, 1, 16000, 16, capmode:0
[2015-04-29 20:21:53(651)] Audio codec init, handle:1, 11, 1, 16000, 16, 15850
[2015-04-29 20:21:53(683)] Audio Playback Device Init(0, 1, 16000, 16), WaveOut Playback Driver
[2015-04-29 20:21:53(687)] Audio FX Status: VAD:0, NS:1, AGC:1, AEC:1
[2015-04-29 20:21:54(177)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(RGB24, 0x0)
[2015-04-29 20:21:54(179)] MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(RGB24, 0x0)
[2015-04-29 20:21:54(181)] MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(RGB24, 0x0)
[2015-04-29 20:21:54(182)] MinCroppingSize(424, 240) MaxCroppingSize(424, 240) Format(RGB24, 0x0)
[2015-04-29 20:21:54(183)] MinCroppingSize(640, 360) MaxCroppingSize(640, 360) Format(RGB24, 0x0)
[2015-04-29 20:21:54(184)] MinCroppingSize(800, 448) MaxCroppingSize(800, 448) Format(RGB24, 0x0)
[2015-04-29 20:21:54(185)] MinCroppingSize(960, 540) MaxCroppingSize(960, 540) Format(RGB24, 0x0)
[2015-04-29 20:21:54(186)] MinCroppingSize(1280, 720) MaxCroppingSize(1280, 720) Format(RGB24, 0x0)
[2015-04-29 20:21:54(187)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(RGB24, 0x0)
[2015-04-29 20:21:54(189)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(YUY2, 0x32595559)
[2015-04-29 20:21:54(190)] MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(YUY2, 0x32595559)
[2015-04-29 20:21:54(191)] MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(YUY2, 0x32595559)
[2015-04-29 20:21:54(192)] MinCroppingSize(424, 240) MaxCroppingSize(424, 240) Format(YUY2, 0x32595559)
[2015-04-29 20:21:54(193)] MinCroppingSize(640, 360) MaxCroppingSize(640, 360) Format(YUY2, 0x32595559)
[2015-04-29 20:21:54(194)] MinCroppingSize(800, 448) MaxCroppingSize(800, 448) Format(YUY2, 0x32595559)
[2015-04-29 20:21:54(195)] MinCroppingSize(960, 540) MaxCroppingSize(960, 540) Format(YUY2, 0x32595559)
[2015-04-29 20:21:54(196)] MinCroppingSize(1280, 720) MaxCroppingSize(1280, 720) Format(YUY2, 0x32595559)
[2015-04-29 20:21:54(197)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(YUY2, 0x32595559)
[2015-04-29 20:21:54(198)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(MJPG, 0x47504a4d)
[2015-04-29 20:21:54(198)] MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(MJPG, 0x47504a4d)
[2015-04-29 20:21:54(200)] MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(MJPG, 0x47504a4d)
[2015-04-29 20:21:54(201)] MinCroppingSize(640, 360) MaxCroppingSize(640, 360) Format(MJPG, 0x47504a4d)
[2015-04-29 20:21:54(202)] MinCroppingSize(800, 448) MaxCroppingSize(800, 448) Format(MJPG, 0x47504a4d)
[2015-04-29 20:21:54(203)] MinCroppingSize(960, 540) MaxCroppingSize(960, 540) Format(MJPG, 0x47504a4d)
[2015-04-29 20:21:54(204)] MinCroppingSize(1280, 720) MaxCroppingSize(1280, 720) Format(MJPG, 0x47504a4d)
[2015-04-29 20:21:54(205)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(MJPG, 0x47504a4d)
[2015-04-29 20:21:54(207)] Video Config Size(320, 240) Format(RGB24, 25fps)
[2015-04-29 20:21:54(225)] video init finish:320x240, RGB24, fps:25
[2015-04-29 20:21:54(626)] video codec init:codec:1, 15fps, 320x240, bitrate:100kbps, quality:0, preset:0, gop:0, handle:2
[2015-04-29 20:21:56(449)] Invoke BRAC_Connect(210.176.58.135,8906)=0
[2015-04-29 20:21:56(453)] Invoke LoginServer(username=499)
[2015-04-29 20:21:56(456)] CheckClientSocketLink Connect(ip=210.176.58.135,port=8906)
[2015-04-29 20:21:56(456)] Invoke EnterRoom(tkadmin-499)
[2015-04-29 20:21:56(608)] Server version: V5.1(Build Time:2014-10-14 21:55:07, Server OS

inux)
[2015-04-29 20:21:56(866)] Message OnConnect(bSuccess:1, errorcode=0)
[2015-04-29 20:21:57(018)] Message OnLoginSystem(userid=-193,errorcode=0,username=499), msg deliver worked(1)
[2015-04-29 20:21:57(070)] Connection to streaming media server successfully!(udp delay:23ms)
[2015-04-29 20:21:57(317)] Message OnUserEnterRoom(userid=-193,nickname=499,siteindex=1)
[2015-04-29 20:21:57(328)] Message OnReceiveOnlineUser(count=2,roomid=78)
[2015-04-29 20:21:57(341)] Invoke UserCameraControl(userid=-193,bOpen=1)
[2015-04-29 20:21:57(343)] Invoke UserCameraControl(userid=-193,bOpen=1)
[2015-04-29 20:21:57(344)] Invoke UserSpeakControl(userid=-193,bOpen=1)
[2015-04-29 20:21:57(347)] Invoke UserSpeakControl(userid=-193,bOpen=1)
[2015-04-29 20:21:57(372)] On Remote UserCameraControl(dwUserId:-192, bOpen:1)
[2015-04-29 20:21:57(408)] WaveIn Audio Capture Driver(麦克风 (High Definition Audio )
[2015-04-29 20:21:57(410)] Audio Init, error:0, device:0, 1, 16000, 16, capmode:0
[2015-04-29 20:21:57(411)] Audio codec init, handle:1, 11, 1, 16000, 16, 15850
[2015-04-29 20:21:57(435)] Audio Playback Device Init(0, 1, 16000, 16), WaveOut Playback Driver
[2015-04-29 20:21:57(436)] Audio FX Status: VAD:0, NS:1, AGC:1, AEC:1
[2015-04-29 20:21:57(463)] On Remote UserSpeakControl(dwUserId:-192, bOpen:1)
[2015-04-29 20:21:57(576)] Invoke UserCameraControl(userid=-192,bOpen=1)
[2015-04-29 20:21:57(579)] Invoke UserSpeakControl(userid=-192,bOpen=1)
[2015-04-29 20:21:57(600)] Invoke UserCameraControl(userid=-192,bOpen=0)
[2015-04-29 20:21:57(602)] Invoke UserSpeakControl(userid=-192,bOpen=0)
[2015-04-29 20:21:57(605)] Invoke UserCameraControl(userid=-192,bOpen=1)
[2015-04-29 20:21:57(607)] Invoke UserSpeakControl(userid=-192,bOpen=1)
[2015-04-29 20:21:57(779)] Message OnP2PConnectState(userid=-192, state=1)
[2015-04-29 20:21:57(831)] Message OnP2PConnectState(userid=-193, state=1)
[2015-04-29 20:21:57(833)] On Remote UserCameraControl(dwUserId:-193, bOpen:1)
[2015-04-29 20:21:57(834)] On Remote UserSpeakControl(dwUserId:-193, bOpen:1)
[2015-04-29 20:21:57(920)] Message OnP2PConnectState(userid=-192, state=3)
[2015-04-29 20:21:57(995)] Message OnP2PConnectState(userid=-193, state=3)
[2015-04-29 20:21:58(003)] userid(-192) video decode delay:0ms
[2015-04-29 20:21:58(016)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(RGB24, 0x0)
[2015-04-29 20:21:58(083)] MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(RGB24, 0x0)
[2015-04-29 20:21:58(084)] MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(RGB24, 0x0)
[2015-04-29 20:21:58(086)] MinCroppingSize(424, 240) MaxCroppingSize(424, 240) Format(RGB24, 0x0)
[2015-04-29 20:21:58(087)] MinCroppingSize(640, 360) MaxCroppingSize(640, 360) Format(RGB24, 0x0)
[2015-04-29 20:21:58(088)] MinCroppingSize(800, 448) MaxCroppingSize(800, 448) Format(RGB24, 0x0)
[2015-04-29 20:21:58(090)] MinCroppingSize(960, 540) MaxCroppingSize(960, 540) Format(RGB24, 0x0)
[2015-04-29 20:21:58(091)] MinCroppingSize(1280, 720) MaxCroppingSize(1280, 720) Format(RGB24, 0x0)
[2015-04-29 20:21:58(092)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(RGB24, 0x0)
[2015-04-29 20:21:58(093)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(YUY2, 0x32595559)
[2015-04-29 20:21:58(098)] MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(YUY2, 0x32595559)
[2015-04-29 20:21:58(099)] MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(YUY2, 0x32595559)
[2015-04-29 20:21:58(103)] MinCroppingSize(424, 240) MaxCroppingSize(424, 240) Format(YUY2, 0x32595559)
[2015-04-29 20:21:58(104)] MinCroppingSize(640, 360) MaxCroppingSize(640, 360) Format(YUY2, 0x32595559)
[2015-04-29 20:21:58(106)] MinCroppingSize(800, 448) MaxCroppingSize(800, 448) Format(YUY2, 0x32595559)
[2015-04-29 20:21:58(107)] MinCroppingSize(960, 540) MaxCroppingSize(960, 540) Format(YUY2, 0x32595559)
[2015-04-29 20:21:58(110)] MinCroppingSize(1280, 720) MaxCroppingSize(1280, 720) Format(YUY2, 0x32595559)
[2015-04-29 20:21:58(111)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(YUY2, 0x32595559)
[2015-04-29 20:21:58(112)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(MJPG, 0x47504a4d)
[2015-04-29 20:21:58(114)] MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(MJPG, 0x47504a4d)
[2015-04-29 20:21:58(115)] MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(MJPG, 0x47504a4d)
[2015-04-29 20:21:58(116)] MinCroppingSize(640, 360) MaxCroppingSize(640, 360) Format(MJPG, 0x47504a4d)
[2015-04-29 20:21:58(117)] MinCroppingSize(800, 448) MaxCroppingSize(800, 448) Format(MJPG, 0x47504a4d)
[2015-04-29 20:21:58(119)] MinCroppingSize(960, 540) MaxCroppingSize(960, 540) Format(MJPG, 0x47504a4d)
[2015-04-29 20:21:58(120)] MinCroppingSize(1280, 720) MaxCroppingSize(1280, 720) Format(MJPG, 0x47504a4d)
[2015-04-29 20:21:58(121)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(MJPG, 0x47504a4d)
[2015-04-29 20:21:58(124)] Video Config Size(640, 480) Format(RGB24, 30fps)
[2015-04-29 20:21:58(140)] CaptureControl(bStart:1, bInit:1, hr:-2147023446)
[2015-04-29 20:21:58(141)] video init finish:640x480, RGB24, fps:30
[2015-04-29 20:22:11(159)] Invoke StreamRecordCtrlEx(-193, 1, 0xa17, 123456, )=0
[2015-04-29 20:22:22(497)] Invoke StreamRecordCtrlEx(-193, 0, 0xa17, 123456, )=0

admin · 发表于 2015-4-29 21:22:31

您好，应该是版本的问题，请更新坐席版本到最新的V5.2版本，早期的V5.1版本不一定能支持您的这种特殊的应用场景。

同时建议服务器，包括核心服务器、录像服务器、业务服务器也一并升级。

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