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标题: 声音听不清 [打印本页]

作者: chan 时间: 2016-7-4 11:37
标题: 声音听不清
web和移动端用callcenter的demo视频时web端听不清移动端的声音,断断续续的,请问有什么解决办法?

作者: 佰锐科技-白玉冰 时间: 2016-7-4 11:54
声音听不清，视频正常吗？能够提供下双方日志：BRAnyChatCore.log 文件

作者: chan 时间: 2016-7-4 15:30

佰锐科技-白玉冰发表于 2016-7-4 11:54
声音听不清，视频正常吗？能够提供下双方日志：BRAnyChatCore.log 文件

PC端的LOG:

[2016-07-04 15:22:41(256)] Invoke Connect(cdlm.net,8906)=0
[2016-07-04 15:22:41(527)] Invoke Login(username:2_200512_面签_浙江国群资产管理有限公司)=0
[2016-07-04 15:22:41(584)] Create anychatdnsserver connect:202.91.236.244(8906)
[2016-07-04 15:22:41(885)] On pre-connection result, errorcode:0, anychatcoreserver, 202.91.236.244(8906, tcp:1)
[2016-07-04 15:22:41(918)] CheckClientSocketLink Connect(ip=202.91.236.244,port=8906)
[2016-07-04 15:22:42(161)] Server version: V6.1(Build Time:2016-06-03 15:08:22, Server OS:Windows)
[2016-07-04 15:22:42(239)] Message OnConnect(bSuccess:1, errorcode=0)
[2016-07-04 15:22:42(684)] Message OnLoginSystem(userid=392,errorcode=0,username=2_200512_面签_浙江国群资产管理有限公司), msg deliver worked(1)
[2016-07-04 15:22:42(685)] Server running time: 12 days, 0 hours, 46 minutes, license mode:0
[2016-07-04 15:22:42(786)] Connection to streaming media server successfully!(udp delay:54ms)
[2016-07-04 15:25:21(660)] Message OnVideoCallEvent(EventType:1, UserId:393, ErrorCode:0, dwFlags:0x0, dwParam:0
[2016-07-04 15:25:26(780)] Invoke VideoCallControl(EventType:2, UserId:393, ErrorCode:0, dwFlags:0, dwParam:0, UserStr

=0
[2016-07-04 15:25:26(861)] Message OnVideoCallEvent(EventType:3, UserId:393, ErrorCode:0, dwFlags:0x0, dwParam:1
[2016-07-04 15:25:26(865)] Invoke EnterRoom(roomid=1)
[2016-07-04 15:25:27(077)] Message OnEnterRoom(roomid=1,errorcode=0,siteindex=0)
[2016-07-04 15:25:27(078)] Unrelated audio mixer,name:主音量, ComponentType:0x7, Pname:立体声混音 (Realtek High Defini, type:0
[2016-07-04 15:25:27(135)] Message OnReceiveOnlineUser(count=1,roomid=1)
[2016-07-04 15:25:27(136)] Invoke UserCameraControl(userid=-1, bOpen=0, stream=0)
[2016-07-04 15:25:27(149)] Invoke UserSpeakControl(userid=-1,bOpen=1)
[2016-07-04 15:25:27(179)] Message OnUserEnterRoom(userid=393,nickname=1_210248_68400,siteindex=1)
[2016-07-04 15:25:27(568)] Message OnP2PConnectState(userid=393, state=1)
[2016-07-04 15:25:27(832)] WaveIn Audio Capture Driver(立体声混音 (Realtek High Defini)
[2016-07-04 15:25:27(833)] Audio Init, error:0, device:0, 1, 16000, 16, capmode:0
[2016-07-04 15:25:27(841)] Invoke StreamRecordCtrlEx(393, 1, 0x2013, 0, {"filename":"孙肖辉_130530198812080036_2016-07-04 15-25-27"})=0
[2016-07-04 15:25:27(913)] Invoke UserCameraControl(userid=393, bOpen=1, stream=0)
[2016-07-04 15:25:27(914)] Invoke UserSpeakControl(userid=393,bOpen=1)
[2016-07-04 15:25:27(931)] Audio FX Status: VAD:1, NS:1, AGC:1, AEC:1
[2016-07-04 15:25:28(021)] Audio codec init, handle:1, 11, 1, 16000, 16, 15850
[2016-07-04 15:25:28(055)] Message OnP2PConnectState(userid=393, state=3)
[2016-07-04 15:25:28(203)] Invoke UserCameraControl(userid=393, bOpen=1, stream=0)
[2016-07-04 15:25:28(204)] Invoke UserSpeakControl(userid=393,bOpen=1)
[2016-07-04 15:25:28(432)] Audio Playback Device Init(0, 1, 16000, 16), WaveOut Playback Driver
[2016-07-04 15:25:30(932)] On Remote UserCameraControl(dwUserId:393, bOpen:1)
[2016-07-04 15:25:30(932)] On Remote UserSpeakControl(dwUserId:393, bOpen:1)
[2016-07-04 15:25:33(260)] userid(393) audio decode, codec:11, 1 channel, 16000Hz
[2016-07-04 15:25:33(260)] user(393) record audio stream parameter: codec:11, 1 channel, 16000Hz
[2016-07-04 15:25:35(040)] userid(393) video decode, codec:1, 640x480, delay:15ms
[2016-07-04 15:25:35(041)] User(393) record video stream parameter: codec:1, 480x640, 10fps
[2016-07-04 15:25:35(113)] User(393) record init successed! filepath

:\Program Files (x86)\BaiRuiTech\AnyChatWeb\temp\record\孙肖辉_130530198812080036_2016-07-04 15-25-27.mp4
[2016-07-04 15:26:25(398)] Message OnVideoCallEvent(EventType:4, UserId:393, ErrorCode:0, dwFlags:0x0, dwParam:393
[2016-07-04 15:26:25(442)] Record audio parameters: aac(86018), 2 channel, 16.0kHz, 1kbps
[2016-07-04 15:26:25(443)] Record video parameters: h264(28), 480x640, 10fps, 15kbps
[2016-07-04 15:26:25(444)] Record status, input video count:505(50297 ms), record video count:509(50900 ms), 10 fps, audio frame count:803840(50240 ms), audio_eof:1, video_eof:1
[2016-07-04 15:26:25(446)] Record filename: D:\Program Files (x86)\BaiRuiTech\AnyChatWeb\temp\record\瀛欒倴杈塤130530198812080036_2016-07-04 15-25-27.mp4
[2016-07-04 15:26:25(463)] Invoke LeaveRoom(roomid=-1) Elapse:62 ms
[2016-07-04 15:26:27(042)] OnSocketClose, index(3)-errorcode(0-0), flags:0x81, bTcp(1),userid(393), list:0

android log:

[2016-07-04 15:23:28(769)] ---------------------------AnyChat Platform Core SDK Client Log---------------------------
[2016-07-04 15:23:28(770)] Load libanychatcore.so success!(V6.0 Build Time:Feb 28 2016 09:47:25)
[2016-07-04 15:23:28(770)] Android OS SDK Version:22, Support ARMv7:2, Support Neon:4
[2016-07-04 15:23:28(832)] Load libmediautil_v7.so success!(V6.0 Build Time:Feb 28 2016 09:49:23)
[2016-07-04 15:23:28(860)] Load libmediashow.so success!(V6.0 Build Time:Feb 28 2016 09:49:07)
[2016-07-04 15:23:28(882)] Load libmediacore.so success!(V6.0 Build Time:Feb 28 2016 09:49:10)
[2016-07-04 15:23:28(884)] m1 note(Meizu) mt6752 5.1
[2016-07-04 15:23:28(893)] Apply video parameter:640x480, bitrate:0kbps, quality:3, gop:40, fps:10, preset:2, codec:0
[2016-07-04 15:23:28(894)] Invoke SetSDKOption(BRAC_SO_NETWORK_P2PPOLITIC=1)
[2016-07-04 15:23:28(894)] Invoke SetSDKOption(BRAC_SO_AUDIO_ECHOCTRL,1)
[2016-07-04 15:23:28(895)] Invoke SetSDKOption(BRAC_SO_CORESDK_USEHWCODEC=0)
[2016-07-04 15:23:43(385)] Invoke Connect(202.91.248.244,8906)=0
[2016-07-04 15:23:43(386)] Invoke Login(username:1_210248_68400)=0
[2016-07-04 15:23:43(399)] Create anychatdnsserver connect:202.91.248.244(8906)
[2016-07-04 15:23:43(497)] On pre-connection result, errorcode:0, anychatcoreserver, 202.91.248.244(8906, tcp:1)
[2016-07-04 15:23:43(531)] CheckClientSocketLink Connect(ip=202.91.248.244,port=8906)
[2016-07-04 15:23:43(562)] Server version: V6.1(Build Time:2016-06-03 15:08:22, Server OS:Windows)
[2016-07-04 15:23:43(611)] Message OnConnect(bSuccess:1, errorcode=0)
[2016-07-04 15:23:43(864)] Message OnLoginSystem(userid=393,errorcode=0,username=1_210248_68400), msg deliver worked(0)
[2016-07-04 15:23:43(864)] Server running time: 12 days, 0 hours, 47 minutes, license mode:0
[2016-07-04 15:23:43(915)] Connection to streaming media server successfully!(udp delay:25ms)
[2016-07-04 15:25:18(257)] Invoke VideoCallControl(EventType:1, UserId:392, ErrorCode:0, dwFlags:0, dwParam:0, UserStr

=0
[2016-07-04 15:25:18(305)] Message OnVideoCallEvent(EventType:2, UserId:392, ErrorCode:0, dwFlags:0x0, dwParam:0
[2016-07-04 15:25:23(498)] Message OnVideoCallEvent(EventType:3, UserId:392, ErrorCode:0, dwFlags:0x0, dwParam:1
[2016-07-04 15:25:23(715)] Invoke EnterRoom(roomid=1)
[2016-07-04 15:25:23(755)] Message OnEnterRoom(roomid=1,errorcode=0,siteindex=1)
[2016-07-04 15:25:23(757)] Audio Playback Device Init(0, 1, 16000, 16), Default Playback Driver
[2016-07-04 15:25:23(758)] Message OnReceiveOnlineUser(count=2,roomid=1)
[2016-07-04 15:25:24(247)] Message OnP2PConnectState(userid=392, state=1)
[2016-07-04 15:25:24(622)] On Remote UserCameraControl(dwUserId:392, bOpen:1)
[2016-07-04 15:25:24(734)] Message OnP2PConnectState(userid=392, state=3)
[2016-07-04 15:25:24(887)] On Remote UserSpeakControl(dwUserId:392, bOpen:1)
[2016-07-04 15:25:27(042)] APPLOG Camera Preview size: 176 x 144
[2016-07-04 15:25:27(043)] APPLOG Camera Preview size: 320 x 240
[2016-07-04 15:25:27(043)] APPLOG Camera Preview size: 352 x 288
[2016-07-04 15:25:27(043)] APPLOG Camera Preview size: 480 x 320
[2016-07-04 15:25:27(044)] APPLOG Camera Preview size: 480 x 368
[2016-07-04 15:25:27(044)] APPLOG Camera Preview size: 640 x 480
[2016-07-04 15:25:27(044)] APPLOG Camera FrameRate: 5000 , 60000
[2016-07-04 15:25:27(252)] Invoke SetSDKOption(BRAC_SO_CORESDK_EXTVIDEOINPUT=1)
[2016-07-04 15:25:27(254)] Invoke SetInputVideoFormat(pixfmt:8, 640x480, 60fps, flags:0)
[2016-07-04 15:25:27(330)] video init finish:640x480, NV21, fps:60, codecid:1
[2016-07-04 15:25:27(375)] Invoke UserCameraControl(userid=-1, bOpen=1, stream=0)
[2016-07-04 15:25:27(376)] Invoke UserSpeakControl(userid=-1,bOpen=1)
[2016-07-04 15:25:27(391)] Invoke UserCameraControl(userid=392, bOpen=1, stream=0)
[2016-07-04 15:25:27(391)] Invoke UserSpeakControl(userid=392,bOpen=1)
[2016-07-04 15:25:27(406)] Invoke SetSDKOption(BRAC_SO_CORESDK_EXTVIDEOINPUT=1)
[2016-07-04 15:25:27(410)] Invoke SetInputVideoFormat(pixfmt:8, 640x480, 30fps, flags:0)
[2016-07-04 15:25:27(437)] video init finish:640x480, NV21, fps:30, codecid:1
[2016-07-04 15:25:27(450)] Invoke SetInputAudioFormat(1, 16000, 16, flags:0)
[2016-07-04 15:25:27(450)] Audio Init, error:0, device:-1, 1, 16000, 16, capmode:0
[2016-07-04 15:25:27(457)] Audio codec init, handle:3, 11, 1, 16000, 16, 15850
[2016-07-04 15:25:27(511)] video codec init:codec:1, 10fps, 640x480, bitrate:0kbps, quality:3, preset:2, gop:40, handle:4
[2016-07-04 15:25:29(917)] Audio FX Status: VAD:1, NS:1, AGC:1, AEC:1
[2016-07-04 15:25:30(624)] userid(392) audio decode, codec:11, 1 channel, 16000Hz
[2016-07-04 15:26:22(023)] Invoke VideoCallControl(EventType:4, UserId:392, ErrorCode:0, dwFlags:0, dwParam:393, UserStr

=0
[2016-07-04 15:26:22(034)] Message OnVideoCallEvent(EventType:4, UserId:392, ErrorCode:0, dwFlags:0x0, dwParam:393
[2016-07-04 15:26:22(374)] Message OnUserLeaveRoom(userid=392,siteindex=0)
[2016-07-04 15:26:22(517)] Invoke UserCameraControl(userid=-1, bOpen=0, stream=0)
[2016-07-04 15:26:22(518)] Invoke UserSpeakControl(userid=-1,bOpen=0)
[2016-07-04 15:26:22(522)] Invoke UserSpeakControl(userid=392,bOpen=0)
[2016-07-04 15:26:22(522)] Invoke UserCameraControl(userid=392, bOpen=0, stream=0)
[2016-07-04 15:26:22(630)] Invoke LeaveRoom(roomid=-1) Elapse:105 ms
[2016-07-04 15:26:22(639)] Invoke SetSDKOption(BRAC_SO_CORESDK_EXTVIDEOINPUT=0)
[2016-07-04 15:26:23(731)] Invoke LogoutServer(userid=393) Elapse:26 ms
[2016-07-04 15:26:23(807)] Invoke BRAC_Release Elapse:74 ms

作者: 佰锐科技-白玉冰 时间: 2016-7-4 16:20
你好，请问视频流畅吗？或者可以换台电脑试下web端声音是否正常。

作者: chan 时间: 2016-7-4 16:41

佰锐科技-白玉冰发表于 2016-7-4 16:20
你好，请问视频流畅吗？或者可以换台电脑试下web端声音是否正常。

电脑换过好几台了,声音都是断断续续的,视频流畅

作者: 佰锐科技-梁国桦 时间: 2016-7-4 17:20

chan 发表于 2016-7-4 16:41
电脑换过好几台了,声音都是断断续续的,视频流畅

请问您使用的是何种机型？

作者: chan 时间: 2016-7-4 18:31

佰锐科技-梁国桦发表于 2016-7-4 17:20
请问您使用的是何种机型？

lenovo 电脑，手机 android 5.1

作者: 佰锐科技-陈伟 时间: 2016-7-4 19:14

chan 发表于 2016-7-4 18:31
lenovo 电脑，手机 android 5.1

您好可以加我QQ 我远程和您测试下 QQ 2919302392

作者: admin 时间: 2016-7-6 09:13
您好，双方都换最新的V6.1版本测试看看？下载地址：http://sdk.anychat.cn/html/download.html

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