AnyChat技术支持论坛

标题: 示例网页不能显示对方视频问题咨询 [打印本页]

作者: liangchao 时间: 2016-3-14 11:58
标题: 示例网页不能显示对方视频问题咨询
请问下，我们目前在两台电脑上使用AnyChatQueue里边的示例网页，一个登陆客户，一个登陆坐席。视频接通后只能显示自己的视频，不能显示对方的视频。可能是什么原因呢？十分感谢

作者: admin 时间: 2016-3-14 12:28
您好，请上传两边的客户端日志信息（位于插件安装目录下，BRAnyChatCore.log），我们帮您分析一下，谢谢。

作者: liangchao 时间: 2016-3-14 12:48
[2016-03-14 12:29:57(055)] ---------------------------AnyChat Platform Core SDK Client Log---------------------------
[2016-03-14 12:29:57(055)] Load BRAnyChatCore.dll success!(V5.3 Build Time:Aug 10 2015 12:20:22)
[2016-03-14 12:29:57(055)] Load BRMiscUtil.dll success!(V5.3 Build Time:Aug 10 2015 12:20:50)
[2016-03-14 12:29:57(086)] Load BRMediaUtil.dll success!(V5.3 Build Time:Aug 10 2015 12:20:02)
[2016-03-14 12:29:57(086)] Load BRMediaShow.dll success!(V5.3 Build Time:Aug 10 2015 12:20:53)
[2016-03-14 12:29:57(086)] Load BRMediaCore.dll success!(V5.3 Build Time:Aug 10 2015 12:21:04)
[2016-03-14 12:30:06(836)] Invoke Connect(demo.anychat.cn,8906)=0
[2016-03-14 12:30:06(836)] Invoke LoginServer(username=wrdsgwer)
[2016-03-14 12:30:06(930)] CheckClientSocketLink Connect(ip=121.199.51.198,port=8906)
[2016-03-14 12:30:07(149)] Server version: V5.3(Build Time:2016-01-21 10:24:30, Server OS:Windows)
[2016-03-14 12:30:07(368)] Message OnConnect(bSuccess:1, errorcode=0)
[2016-03-14 12:30:07(758)] Message OnLoginSystem(userid=-86288,errorcode=0,username=wrdsgwer), msg deliver worked(1)
[2016-03-14 12:30:07(758)] Server running time: 52 days, 21 hours, 28 minutes, license mode:1
[2016-03-14 12:30:07(758)] Object InitFlags:0x0
[2016-03-14 12:30:07(852)] Connection to streaming media server successfully!(udp delay:47ms)
[2016-03-14 12:30:08(008)] Area(10002) Object Event, unknow event:2, dwParam1:-86288
[2016-03-14 12:30:09(555)] Area(10001) Object Event, Enter Result:0
[2016-03-14 12:34:44(447)] Message OnVideoCallEvent(EventType:1, UserId:-86300, ErrorCode:0, dwFlags:0x0, dwParam:0
[2016-03-14 12:34:56(572)] Invoke VideoCallControl(EventType:2, UserId:-86300, ErrorCode:0, dwFlags:0, dwParam:0, UserStr

=0
[2016-03-14 12:34:56(666)] Message OnVideoCallEvent(EventType:3, UserId:-86300, ErrorCode:0, dwFlags:0x0, dwParam:1
[2016-03-14 12:34:56(666)] Invoke EnterRoom(roomid=1)
[2016-03-14 12:34:56(822)] Message OnEnterRoom(roomid=1,errorcode=0,siteindex=3)
[2016-03-14 12:34:56(853)] Message OnReceiveOnlineUser(count=6,roomid=1)
[2016-03-14 12:34:56(853)] Invoke UserCameraControl(userid=-86288, bOpen=1, stream=0)
[2016-03-14 12:34:56(869)] Invoke UserSpeakControl(userid=-86288,bOpen=1)
[2016-03-14 12:34:56(884)] WaveIn Audio Capture Driver(麦克风 (High Definition Audio )
[2016-03-14 12:34:56(884)] Audio Init, error:0, device:0, 1, 16000, 16, capmode:0
[2016-03-14 12:34:56(884)] Audio codec init, handle:1, 11, 1, 16000, 16, 15850
[2016-03-14 12:34:56(928)] Message OnUserEnterRoom(userid=-86300,nickname=123,siteindex=4)
[2016-03-14 12:34:56(939)] Audio Playback Device Init(0, 1, 16000, 16), WaveOut Playback Driver
[2016-03-14 12:34:56(969)] Audio FX Status: VAD:1, NS:1, AGC:1, AEC:1
[2016-03-14 12:34:57(014)] Invoke UserCameraControl(userid=-86300, bOpen=1, stream=0)
[2016-03-14 12:34:57(015)] Invoke UserSpeakControl(userid=-86300,bOpen=1)
[2016-03-14 12:34:57(060)] Invoke UserCameraControl(userid=-86300, bOpen=1, stream=0)
[2016-03-14 12:34:57(068)] Invoke UserSpeakControl(userid=-86300,bOpen=1)
[2016-03-14 12:34:57(091)] On Remote UserCameraControl(dwUserId:-86090, bOpen:1)
[2016-03-14 12:34:57(123)] On Remote UserCameraControl(dwUserId:-86150, bOpen:1)
[2016-03-14 12:34:57(123)] On Remote UserSpeakControl(dwUserId:-86150, bOpen:1)
[2016-03-14 12:34:57(123)] On Remote UserSpeakControl(dwUserId:-86090, bOpen:1)
[2016-03-14 12:34:57(357)] On Remote UserCameraControl(dwUserId:-86046, bOpen:1)
[2016-03-14 12:34:57(357)] On Remote UserSpeakControl(dwUserId:-86046, bOpen:1)
[2016-03-14 12:34:57(607)] On Remote UserCameraControl(dwUserId:-86300, bOpen:1)
[2016-03-14 12:34:57(607)] On Remote UserSpeakControl(dwUserId:-86300, bOpen:1)
[2016-03-14 12:34:57(771)] userid(-86300) audio decode, codec:11, 1 channel, 16000Hz
[2016-03-14 12:34:57(912)] Message OnP2PConnectState(userid=-86300, state=2)
[2016-03-14 12:34:58(052)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(MJPG, 0x47504a4d)
[2016-03-14 12:34:58(052)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(MJPG, 0x8d2181)
[2016-03-14 12:34:58(052)] MinCroppingSize(1024, 768) MaxCroppingSize(1024, 768) Format(MJPG, 0x47504a4d)
[2016-03-14 12:34:58(052)] MinCroppingSize(1024, 768) MaxCroppingSize(1024, 768) Format(MJPG, 0x8d2181)
[2016-03-14 12:34:58(052)] MinCroppingSize(1280, 720) MaxCroppingSize(1280, 720) Format(MJPG, 0x47504a4d)
[2016-03-14 12:34:58(052)] MinCroppingSize(1280, 720) MaxCroppingSize(1280, 720) Format(MJPG, 0x8d2181)
[2016-03-14 12:34:58(060)] MinCroppingSize(800, 600) MaxCroppingSize(800, 600) Format(MJPG, 0x47504a4d)
[2016-03-14 12:34:58(060)] MinCroppingSize(800, 600) MaxCroppingSize(800, 600) Format(MJPG, 0x8d2181)
[2016-03-14 12:34:58(060)] MinCroppingSize(1280, 960) MaxCroppingSize(1280, 960) Format(MJPG, 0x47504a4d)
[2016-03-14 12:34:58(060)] MinCroppingSize(1280, 960) MaxCroppingSize(1280, 960) Format(MJPG, 0x8d2181)
[2016-03-14 12:34:58(060)] MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(MJPG, 0x47504a4d)
[2016-03-14 12:34:58(060)] MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(MJPG, 0x8d2181)
[2016-03-14 12:34:58(060)] MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(MJPG, 0x47504a4d)
[2016-03-14 12:34:58(060)] MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(MJPG, 0x8d2181)
[2016-03-14 12:34:58(060)] MinCroppingSize(176, 144) MaxCroppingSize(176, 144) Format(MJPG, 0x47504a4d)
[2016-03-14 12:34:58(060)] MinCroppingSize(176, 144) MaxCroppingSize(176, 144) Format(MJPG, 0x8d2181)
[2016-03-14 12:34:58(060)] MinCroppingSize(160, 120) MaxCroppingSize(160, 120) Format(MJPG, 0x47504a4d)
[2016-03-14 12:34:58(060)] MinCroppingSize(160, 120) MaxCroppingSize(160, 120) Format(MJPG, 0x8d2181)
[2016-03-14 12:34:58(060)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(YUY2, 0x32595559)
[2016-03-14 12:34:58(060)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(YUY2, 0x8d2681)
[2016-03-14 12:34:58(060)] MinCroppingSize(800, 600) MaxCroppingSize(800, 600) Format(YUY2, 0x32595559)
[2016-03-14 12:34:58(060)] MinCroppingSize(800, 600) MaxCroppingSize(800, 600) Format(YUY2, 0x8d2681)
[2016-03-14 12:34:58(060)] MinCroppingSize(1024, 768) MaxCroppingSize(1024, 768) Format(YUY2, 0x32595559)
[2016-03-14 12:34:58(060)] MinCroppingSize(1024, 768) MaxCroppingSize(1024, 768) Format(YUY2, 0x8d2681)
[2016-03-14 12:34:58(060)] MinCroppingSize(1280, 720) MaxCroppingSize(1280, 720) Format(YUY2, 0x32595559)
[2016-03-14 12:34:58(060)] MinCroppingSize(1280, 720) MaxCroppingSize(1280, 720) Format(YUY2, 0x8d2681)
[2016-03-14 12:34:58(060)] MinCroppingSize(1280, 960) MaxCroppingSize(1280, 960) Format(YUY2, 0x32595559)
[2016-03-14 12:34:58(060)] MinCroppingSize(1280, 960) MaxCroppingSize(1280, 960) Format(YUY2, 0x8d2681)
[2016-03-14 12:34:58(068)] MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(YUY2, 0x32595559)
[2016-03-14 12:34:58(068)] MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(YUY2, 0x8d2681)
[2016-03-14 12:34:58(068)] MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(YUY2, 0x32595559)
[2016-03-14 12:34:58(068)] MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(YUY2, 0x8d2681)
[2016-03-14 12:34:58(068)] MinCroppingSize(176, 144) MaxCroppingSize(176, 144) Format(YUY2, 0x32595559)
[2016-03-14 12:34:58(068)] MinCroppingSize(176, 144) MaxCroppingSize(176, 144) Format(YUY2, 0x8d2681)
[2016-03-14 12:34:58(068)] MinCroppingSize(160, 120) MaxCroppingSize(160, 120) Format(YUY2, 0x32595559)
[2016-03-14 12:34:58(068)] MinCroppingSize(160, 120) MaxCroppingSize(160, 120) Format(YUY2, 0x8d2681)
[2016-03-14 12:34:58(083)] Video Config Size(320, 240) Format(YUY2, 25fps)
[2016-03-14 12:34:58(123)] video init finish:320x240, YUY2, fps:25, codecid:1
[2016-03-14 12:34:59(437)] video codec init:codec:1, 15fps, 320x240, bitrate:90kbps, quality:3, preset:3, gop:30, handle:3
[2016-03-14 12:35:05(065)] Message OnP2PConnectState(userid=-86150, state=2)
[2016-03-14 12:35:05(411)] Message OnP2PConnectState(userid=-86029, state=2)
[2016-03-14 12:35:05(712)] Message OnP2PConnectState(userid=-86046, state=2)
[2016-03-14 12:35:06(183)] Message OnP2PConnectState(userid=-86090, state=2)
[2016-03-14 12:35:12(200)] OnSocketClose, index(10)-errorcode(10053-0), flags:0x81, bTcp(1),userid(-1), list:0

[2016-03-14 12:35:22(234)] Message OnP2PConnectState(userid=-86300, state=0)
[2016-03-14 12:35:42(611)] Message OnVideoCallEvent(EventType:4, UserId:-86300, ErrorCode:100106, dwFlags:0x0, dwParam:0
[2016-03-14 12:35:42(611)] Message OnUserLeaveRoom(userid=-86300,siteindex=4)
[2016-03-14 12:35:42(828)] Invoke LeaveRoom(roomid=-86288) Elapse:219 ms
[2016-03-14 12:35:42(828)] Invoke UserCameraControl(userid=-86300, bOpen=0, stream=0)
[2016-03-14 12:35:42(828)] Invoke UserSpeakControl(userid=-86300,bOpen=0)
此设备和其他电脑连接视频之后，两方均不能看到对方视频，可显示自己的视频，日志如上。麻烦帮忙看一下，十分感谢

作者: 佰锐科技-邵光清 时间: 2016-3-14 13:43

liangchao 发表于 2016-3-14 12:48
[2016-03-14 12:29:57(055)] ---------------------------AnyChat Platform Core SDK Client Log---------- ...

您好， userid(-86300) audio decode, codec:11, 1 channel, 16000Hz

声音应该是正常的，没有收到坐席的视频。请将坐席的日志也发过来分析，谢谢！

作者: 佰锐科技-邵光清 时间: 2016-3-14 14:22

liangchao 发表于 2016-3-14 12:48
[2016-03-14 12:29:57(055)] ---------------------------AnyChat Platform Core SDK Client Log---------- ...

此设备和其他电脑连接视频之后，两方均不能看到对方视频

此设备Anychat插件是什么版本的呢？有没有日志生成呢？

作者: liangchao 时间: 2016-3-14 14:47

佰锐科技-邵光清发表于 2016-3-14 13:43
您好， userid(-86300) audio decode, codec:11, 1 channel, 16000Hz

声音应该是正常的，没有收到坐席 ...

[2016-03-14 11:50:04(407)] ---------------------------AnyChat Platform Core SDK Client Log---------------------------
[2016-03-14 11:50:04(408)] Load BRAnyChatCore.dll success!(V5.3 Build Time:Aug 10 2015 12:20:22)
[2016-03-14 11:50:04(450)] Load BRMiscUtil.dll success!(V5.3 Build Time:Aug 10 2015 12:20:50)
[2016-03-14 11:50:04(655)] Load BRMediaUtil.dll success!(V5.3 Build Time:Aug 10 2015 12:20:02)
[2016-03-14 11:50:04(666)] Load BRMediaShow.dll success!(V5.3 Build Time:Aug 10 2015 12:20:53)
[2016-03-14 11:50:04(682)] Load BRMediaCore.dll success!(V5.3 Build Time:Aug 10 2015 12:21:04)
[2016-03-14 11:50:09(549)] Invoke Connect(demo.anychat.cn,8906)=0
[2016-03-14 11:50:09(550)] Invoke LoginServer(username=nxj)
[2016-03-14 11:50:09(609)] CheckClientSocketLink Connect(ip=121.199.51.198,port=8906)
[2016-03-14 11:50:09(904)] Server version: V5.3(Build Time:2016-01-21 10:24:30, Server OS:Windows)
[2016-03-14 11:50:10(196)] Message OnConnect(bSuccess:1, errorcode=0)
[2016-03-14 11:50:11(034)] Message OnLoginSystem(userid=-86135,errorcode=0,username=nxj), msg deliver worked(1)
[2016-03-14 11:50:11(036)] Server running time: 52 days, 20 hours, 50 minutes, license mode:1
[2016-03-14 11:50:11(043)] Object InitFlags:0x2
[2016-03-14 11:50:11(593)] Area(10002) Object Event, unknow event:2, dwParam1:-86135
[2016-03-14 11:50:13(640)] Area(10001) Object Event, Enter Result:0
[2016-03-14 11:50:14(520)] Invoke VideoCallControl(EventType:1, UserId:-86121, ErrorCode:0, dwFlags:0, dwParam:0, UserStr

=0
[2016-03-14 11:50:14(772)] Message OnVideoCallEvent(EventType:2, UserId:-86121, ErrorCode:0, dwFlags:0x0, dwParam:0
[2016-03-14 11:50:19(102)] Warning: The UDP communication with the server abnormal!
[2016-03-14 11:50:26(686)] Message OnVideoCallEvent(EventType:3, UserId:-86121, ErrorCode:0, dwFlags:0x0, dwParam:1
[2016-03-14 11:50:26(689)] Invoke EnterRoom(roomid=1)
[2016-03-14 11:50:26(857)] Message OnEnterRoom(roomid=1,errorcode=0,siteindex=4)
[2016-03-14 11:50:26(868)] Message OnReceiveOnlineUser(count=7,roomid=1)
[2016-03-14 11:50:26(872)] Invoke UserCameraControl(userid=-86135, bOpen=1, stream=0)
[2016-03-14 11:50:26(877)] Invoke UserSpeakControl(userid=-86135,bOpen=1)
[2016-03-14 11:50:27(231)] On Remote UserCameraControl(dwUserId:-86121, bOpen:1)
[2016-03-14 11:50:27(231)] On Remote UserSpeakControl(dwUserId:-86121, bOpen:1)
[2016-03-14 11:50:27(232)] On Remote UserCameraControl(dwUserId:-86046, bOpen:1)
[2016-03-14 11:50:27(233)] On Remote UserSpeakControl(dwUserId:-86046, bOpen:1)
[2016-03-14 11:50:27(486)] On Remote UserCameraControl(dwUserId:-86090, bOpen:1)
[2016-03-14 11:50:27(751)] On Remote UserSpeakControl(dwUserId:-86090, bOpen:1)
[2016-03-14 11:50:28(456)] WaveIn Audio Capture Driver(麦克风 (Realtek High Definition)
[2016-03-14 11:50:28(457)] Audio Init, error:0, device:0, 1, 16000, 16, capmode:0
[2016-03-14 11:50:28(458)] Audio codec init, handle:1, 11, 1, 16000, 16, 15850
[2016-03-14 11:50:28(473)] Invoke UserCameraControl(userid=-86121, bOpen=1, stream=0)
[2016-03-14 11:50:28(482)] Invoke UserSpeakControl(userid=-86121,bOpen=1)
[2016-03-14 11:50:28(509)] Audio Playback Device Init(0, 1, 16000, 16), WaveOut Playback Driver
[2016-03-14 11:50:28(512)] Audio FX Status: VAD:1, NS:1, AGC:1, AEC:1
[2016-03-14 11:50:50(970)] OnSocketClose, index(9)-errorcode(10053-0), flags:0x81, bTcp(1),userid(-1), list:0

[2016-03-14 11:51:33(174)] Message OnVideoCallEvent(EventType:4, UserId:-86121, ErrorCode:0, dwFlags:0x0, dwParam:0
[2016-03-14 11:51:33(548)] Message OnUserLeaveRoom(userid=-86121,siteindex=3)
[2016-03-14 11:52:14(189)] Message OnUserLeaveRoom(userid=-86133,siteindex=0)
[2016-03-14 11:52:46(710)] Message OnUserEnterRoom(userid=-86144,nickname=t,siteindex=0)
[2016-03-14 11:52:46(711)] On Remote UserCameraControl(dwUserId:-86144, bOpen:1)
[2016-03-14 11:52:46(712)] On Remote UserSpeakControl(dwUserId:-86144, bOpen:1)
[2016-03-14 11:53:22(345)] Message OnUserLeaveRoom(userid=-86144,siteindex=0)
[2016-03-14 11:54:06(654)] Message OnUserEnterRoom(userid=-86150,nickname=name888,siteindex=0)
[2016-03-14 11:54:06(655)] On Remote UserCameraControl(dwUserId:-86150, bOpen:1)
[2016-03-14 11:54:06(656)] On Remote UserSpeakControl(dwUserId:-86150, bOpen:1)
[2016-03-14 11:54:06(747)] On Remote UserCameraControl(dwUserId:-86150, bOpen:0)
[2016-03-14 11:54:06(748)] On Remote UserSpeakControl(dwUserId:-86150, bOpen:0)
[2016-03-14 11:56:31(069)] ****Open Local Video Fail,ErrorCode:10011
[2016-03-14 11:56:31(202)] Invoke LeaveRoom(roomid=-86135) Elapse:298024 ms
[2016-03-14 11:56:31(203)] Invoke UserCameraControl(userid=-86121, bOpen=0, stream=0)
[2016-03-14 11:56:31(209)] Invoke UserSpeakControl(userid=-86121,bOpen=0)
[2016-03-14 11:56:31(332)] Invoke UserCameraControl(userid=-86121, bOpen=0, stream=0)
[2016-03-14 11:56:31(333)] Invoke UserSpeakControl(userid=-86121,bOpen=0)
[2016-03-14 11:56:31(346)] Invoke UserCameraControl(userid=-1, bOpen=1, stream=0)
[2016-03-14 11:56:31(357)] Invoke UserSpeakControl(userid=-1,bOpen=1)
[2016-03-14 11:56:31(387)] Message OnLinkClose(reason=0, dwErrorCode:100)
[2016-03-14 11:56:31(400)] Invoke UserCameraControl(userid=-1, bOpen=1, stream=0)
[2016-03-14 11:56:31(406)] Invoke UserSpeakControl(userid=-1,bOpen=1)
[2016-03-14 11:56:36(449)] CheckClientSocketLink Connect(ip=121.199.51.198,port=8906)
[2016-03-14 11:56:36(670)] Server version: V5.3(Build Time:2016-01-21 10:24:30, Server OS:Windows)
[2016-03-14 11:56:37(372)] Message OnLoginSystem(userid=-86163,errorcode=0,username=nxj), msg deliver worked(1)
[2016-03-14 11:56:37(381)] Load BRMediaUtil.dll success!(V5.3 Build Time:Aug 10 2015 12:20:02)
[2016-03-14 11:56:37(391)] Load BRMediaShow.dll success!(V5.3 Build Time:Aug 10 2015 12:20:53)
[2016-03-14 11:56:37(402)] Load BRMediaCore.dll success!(V5.3 Build Time:Aug 10 2015 12:21:04)
[2016-03-14 11:56:37(439)] Server running time: 52 days, 20 hours, 57 minutes, license mode:1
[2016-03-14 11:56:37(450)] Object InitFlags:0x2
[2016-03-14 11:56:37(711)] Area(10002) Object Event, unknow event:2, dwParam1:-86163
[2016-03-14 12:33:47(075)] Invoke LogoutServer(userid=-86163) Elapse:78 ms
[2016-03-14 12:33:47(153)] Invoke BRAC_Release Elapse:78 ms

作者: liangchao 时间: 2016-3-14 14:47

佰锐科技-邵光清发表于 2016-3-14 13:43
您好， userid(-86300) audio decode, codec:11, 1 channel, 16000Hz

声音应该是正常的，没有收到坐席 ...

作者: liangchao 时间: 2016-3-14 14:51
还有一个问题，请问一下用这个接口BRAC_TransFile发送文件，（.bmp图片，大小在50k左右），//temp/files文件夹里只有.bmp.tmp临时文件，大小0k，等了很久也传不过来。是网络原因还是什么原因呢？

作者: admin 时间: 2016-3-14 14:56
有关文件传输的问题，请升级SDK到6.0版本，该版本有针对文件传输进行了优化。

作者: liangchao 时间: 2016-3-14 15:04

admin 发表于 2016-3-14 14:56
有关文件传输的问题，请升级SDK到6.0版本，该版本有针对文件传输进行了优化。

跪求下载地址链接

作者: 佰锐科技-邵光清 时间: 2016-3-14 15:05

liangchao 发表于 2016-3-14 14:47
[2016-03-14 11:50:04(407)] ---------------------------AnyChat Platform Core SDK Client Log-------- ...

****Open Local Video Fail,ErrorCode:10011

坐席的PC上没有摄像头呢！因此用户看不到坐席的视频。

作者: 佰锐科技-邵光清 时间: 2016-3-14 15:07

liangchao 发表于 2016-3-14 15:04
跪求下载地址链接

http://sdk.anychat.cn/html/index.html

作者: liangchao 时间: 2016-3-14 15:25

佰锐科技-邵光清发表于 2016-3-14 15:05
坐席的PC上没有摄像头呢！因此用户看不到坐席的视频。

问题是坐席也看不到用户的视频。

作者: 佰锐科技-邵光清 时间: 2016-3-14 15:46

liangchao 发表于 2016-3-14 15:25
问题是坐席也看不到用户的视频。

请您在本地部署服务器，是否正常？

AnyChat使用攻略之独立部署Windows视频服务器

欢迎光临 AnyChat技术支持论坛 (http://bbs.anychat.cn/)