AnyChat技术支持论坛

标题: web端远程视频问题咨询 [打印本页]

作者: liweiqiang888 时间: 2015-8-31 10:17
标题: web端远程视频问题咨询
背景：全部使用内网，web端模拟用户，web端处理坐席，这样都可以正常显示；
当使用手机外网连接成功后，手机端可以看到坐席的画面，但是WEB端坐席看不到手机端的画面，只显示anychat蓝色背景的logo！
请问这个是什么问题？

作者: 佰锐科技-李友勤 时间: 2015-8-31 11:23
您好，请将相关日志贴上来看看

作者: liweiqiang888 时间: 2015-8-31 11:30

佰锐科技-李友勤发表于 2015-8-31 11:23
您好，请将相关日志贴上来看看

正常日志：
OnAnyChatConnect(errorcode=0) 11:30:23
OnAnyChatLoginSystem(userid=1, errorcode=0) 11:30:23
OnAnyChatObjectUpdate(4,10001) 11:30:23
OnAnyChatObjectSyncDataFinish(4,10001) 11:30:23
OnAnyChatAgentStatusChanged(6,1,0) 11:30:24
OnAnyChatObjectUpdate(6,1) 11:30:24
OnAnyChatObjectSyncDataFinish(6,1) 11:30:24
OnAnyChatObjectUpdate(5,101) 11:30:24
OnAnyChatObjectSyncDataFinish(5,101) 11:30:24
OnAnyChatAgentStatusChanged(6,1,0) 11:30:24
OnAnyChatObjectUpdate(6,1) 11:30:24
OnAnyChatObjectUpdate(4,10001) 11:30:24
OnAnyChatEnterAreaResult(4,10001,0) 11:30:24
在线人数：1 11:30:24
在线人数：1 11:30:24
OnAnyChatAreaStatusChange(4,10001,0) 11:30:24
OnAnyChatObjectUpdate(8,203) 11:30:25
OnAnyChatServiceStart(1,203,101) 11:30:25
OnAnyChatAgentStatusChanged(6,1,2) 11:30:25
在线人数：0 11:30:26
OnAnyChatAreaStatusChange(4,10001,0) 11:30:26
OnAnyChatEnterRoom(dwRoomId=1,errorcode=0) 11:30:27

作者: liweiqiang888 时间: 2015-8-31 11:31

佰锐科技-李友勤发表于 2015-8-31 11:23
您好，请将相关日志贴上来看看

异常的（通过外网手机端访问）：
OnAnyChatConnect(errorcode=0) 11:31:35
OnAnyChatLoginSystem(userid=1, errorcode=0) 11:31:36
OnAnyChatObjectUpdate(4,10001) 11:31:36
OnAnyChatObjectSyncDataFinish(4,10001) 11:31:36
OnAnyChatAgentStatusChanged(6,1,0) 11:31:36
OnAnyChatObjectUpdate(6,1) 11:31:36
OnAnyChatObjectSyncDataFinish(6,1) 11:31:36
OnAnyChatObjectUpdate(5,101) 11:31:36
OnAnyChatObjectSyncDataFinish(5,101) 11:31:36
OnAnyChatAgentStatusChanged(6,1,0) 11:31:36
OnAnyChatObjectUpdate(6,1) 11:31:36
OnAnyChatObjectUpdate(4,10001) 11:31:36
OnAnyChatEnterAreaResult(4,10001,0) 11:31:36
在线人数：1 11:31:36
在线人数：1 11:31:36
OnAnyChatAreaStatusChange(4,10001,0) 11:31:36
OnAnyChatObjectUpdate(8,-8) 11:31:39
OnAnyChatServiceStart(1,-8,101) 11:31:39
OnAnyChatAgentStatusChanged(6,1,2) 11:31:39
在线人数：0 11:31:39
OnAnyChatAreaStatusChange(4,10001,0) 11:31:39
OnAnyChatEnterRoom(dwRoomId=1,errorcode=0) 11:31:42
function OnAnyChatUserAtRoom(dwUserId=-8) 11:31:42

作者: 佰锐科技-李友勤 时间: 2015-8-31 11:41

liweiqiang888 发表于 2015-8-31 11:31
异常的（通过外网手机端访问）：
OnAnyChatConnect(errorcode=0) 11:31:35
OnAnyChatLoginSystem(useri ...

您好，试着开一下服务器的8900端口

作者: liweiqiang888 时间: 2015-8-31 11:43

佰锐科技-李友勤发表于 2015-8-31 11:41
您好，试着开一下服务器的8900端口

请问这个端口是做什么呢？

作者: 佰锐科技-李友勤 时间: 2015-8-31 11:46
您好，请把web端完整日志贴上来看看

作者: liweiqiang888 时间: 2015-8-31 11:46

佰锐科技-李友勤发表于 2015-8-31 11:41
您好，试着开一下服务器的8900端口

端口开开后，还是没有视频图像

作者: 佰锐科技-李友勤 时间: 2015-8-31 11:48
本帖最后由佰锐科技-李友勤于 2015-8-31 11:53 编辑

liweiqiang888 发表于 2015-8-31 11:43
请问这个端口是做什么呢？

是分布式部署中业务服务器和核心服务器之间验证回调的端口

作者: 陈文仲 时间: 2015-8-31 11:50

liweiqiang888 发表于 2015-8-31 11:46
端口开开后，还是没有视频图像

您好，把客户端的日志文件发上来看看，web 的日志在插件安装目录下，移动端的日志在手机SD卡的根目录下。日志：BRAnyChatCore.log

作者: liweiqiang888 时间: 2015-8-31 12:10

陈文仲发表于 2015-8-31 11:50
您好，把客户端的日志文件发上来看看，web 的日志在插件安装目录下，移动端的日志在手机SD卡的根目录下。 ...

手机端日志

[2015-08-31 11:45:49(167)] ---------------------------AnyChat Platform Core SDK Client Log---------------------------
[2015-08-31 11:45:49(168)] Load libanychatcore.so success!(V5.3 Build Time:Aug 10 2015 05:31:49)
[2015-08-31 11:45:49(169)] Android OS SDK Version:22, Support ARMv7:2, Support Neon:4
[2015-08-31 11:45:49(190)] Load libmediautil_v7.so success!(V5.3 Build Time:Aug 10 2015 05:32:58)
[2015-08-31 11:45:49(201)] Load libmediashow.so success!(V5.3 Build Time:Aug 10 2015 05:32:42)
[2015-08-31 11:45:49(212)] Load libmediacore.so success!(V5.3 Build Time:Aug 10 2015 05:32:44)
[2015-08-31 11:45:49(214)] M571C(Meizu) mt6753 5.1
[2015-08-31 11:45:50(042)] Invoke Connect(183.62.219.159,8906)=0
[2015-08-31 11:45:50(091)] CheckClientSocketLink Connect(ip=183.62.219.159,port=8906)
[2015-08-31 11:45:50(163)] Server version: V5.3(Build Time:2015-08-07 20:29:06, Server OS

inux)
[2015-08-31 11:45:50(215)] Message OnConnect(bSuccess:1, errorcode=0)
[2015-08-31 11:45:50(224)] Invoke LoginServer(username=李莉)
[2015-08-31 11:45:50(297)] Message OnLoginSystem(userid=-10,errorcode=0,username=李莉), msg deliver worked(0)
[2015-08-31 11:45:50(298)] Server running time: 5 days, 19 hours, 54 minutes, license mode:0
[2015-08-31 11:45:50(304)] Object InitFlags:0x0
[2015-08-31 11:45:50(309)] Connection to streaming media server successfully!(udp delay:5ms)
[2015-08-31 11:45:50(613)] Apply video parameter:320x240, bitrate:150kbps, quality:3, gop:40, fps:10, preset:3, codec:1
[2015-08-31 11:45:50(614)] Invoke SetSDKOption(BRAC_SO_NETWORK_P2PPOLITIC=1)
[2015-08-31 11:45:50(614)] Invoke SetSDKOption(BRAC_SO_AUDIO_ECHOCTRL,1)
[2015-08-31 11:45:50(614)] Invoke SetSDKOption(BRAC_SO_CORESDK_USEHWCODEC=0)
[2015-08-31 11:45:50(643)] Area(10001) Object Event, unknow event:2, dwParam1:-10
[2015-08-31 11:45:51(948)] Area(10001) Object Event, Enter Result:0
[2015-08-31 11:45:51(948)] Area(10001) Object Event, unknow event:401, dwParam1:0
[2015-08-31 11:45:53(956)] Area(10001) Object Event, unknow event:401, dwParam1:0
[2015-08-31 11:45:56(998)] Area(10001) Object Event, unknow event:401, dwParam1:0
[2015-08-31 11:45:58(505)] Message OnVideoCallEvent(EventType:1, UserId:1, ErrorCode:0, dwFlags:0x0, dwParam:0
[2015-08-31 11:45:58(517)] Area(10001) Object Event, unknow event:401, dwParam1:0
[2015-08-31 11:45:59(609)] Invoke VideoCallControl(EventType:2, UserId:1, ErrorCode:0, dwFlags:0, dwParam:0, UserStr

=0
[2015-08-31 11:45:59(646)] Message OnVideoCallEvent(EventType:3, UserId:1, ErrorCode:0, dwFlags:0x0, dwParam:1
[2015-08-31 11:45:59(788)] Invoke EnterRoom(roomid=1)
[2015-08-31 11:45:59(822)] Message OnEnterRoom(roomid=1,errorcode=0,siteindex=1)
[2015-08-31 11:45:59(823)] Audio Playback Device Init(0, 1, 16000, 16), Default Playback Driver
[2015-08-31 11:45:59(823)] Message OnReceiveOnlineUser(count=2,roomid=1)
[2015-08-31 11:45:59(895)] OnSocketClose, index(3)-errorcode(0-107), flags:0x81, bTcp(1),userid(1), list:0

[2015-08-31 11:45:59(996)] On Remote UserCameraControl(dwUserId:1, bOpen:1)
[2015-08-31 11:45:59(997)] On Remote UserSpeakControl(dwUserId:1, bOpen:1)
[2015-08-31 11:46:00(070)] APPLOG Camera Preview size: 176 x 144
[2015-08-31 11:46:00(071)] APPLOG Camera Preview size: 320 x 240
[2015-08-31 11:46:00(072)] APPLOG Camera FrameRate: 5000 , 60000
[2015-08-31 11:46:00(316)] Invoke SetSDKOption(BRAC_SO_CORESDK_EXTVIDEOINPUT=1)
[2015-08-31 11:46:00(317)] Invoke SetInputVideoFormat(pixfmt:8, 320x240, 60fps, flags:0)
[2015-08-31 11:46:00(317)] video init finish:320x240, NV21, fps:60, codecid:1
[2015-08-31 11:46:00(364)] Invoke UserCameraControl(userid=-1, bOpen=1, stream=0)
[2015-08-31 11:46:00(364)] Invoke UserSpeakControl(userid=-1,bOpen=1)
[2015-08-31 11:46:00(365)] Invoke UserCameraControl(userid=1, bOpen=1, stream=0)
[2015-08-31 11:46:00(365)] Invoke UserSpeakControl(userid=1,bOpen=1)
[2015-08-31 11:46:00(402)] Invoke SetSDKOption(BRAC_SO_CORESDK_EXTVIDEOINPUT=1)
[2015-08-31 11:46:00(409)] Invoke SetInputVideoFormat(pixfmt:8, 320x240, 30fps, flags:0)
[2015-08-31 11:46:00(410)] video init finish:320x240, NV21, fps:30, codecid:1
[2015-08-31 11:46:00(418)] Invoke SetInputAudioFormat(1, 16000, 16, flags:0)
[2015-08-31 11:46:00(419)] Audio Init, error:0, device:-1, 1, 16000, 16, capmode:0
[2015-08-31 11:46:00(419)] Audio codec init, handle:2, 11, 1, 16000, 16, 15850
[2015-08-31 11:46:00(421)] userid(1) audio decode, codec:11, 1 channel, 16000Hz
[2015-08-31 11:46:00(479)] video codec init:codec:1, 10fps, 320x240, bitrate:150kbps, quality:3, preset:3, gop:40, handle:3
[2015-08-31 11:46:00(657)] Audio FX Status: VAD:1, NS:1, AGC:1, AEC:1
[2015-08-31 11:46:02(367)] userid(1) video decode, codec:1, 320x240, delay:8ms
[2015-08-31 11:46:20(327)] Invoke VideoCallControl(EventType:4, UserId:1, ErrorCode:0, dwFlags:0, dwParam:0, UserStr

=0
[2015-08-31 11:46:20(350)] Message OnVideoCallEvent(EventType:4, UserId:1, ErrorCode:0, dwFlags:0x0, dwParam:0
[2015-08-31 11:46:20(526)] Message OnUserLeaveRoom(userid=1,siteindex=0)
[2015-08-31 11:46:21(169)] Invoke UserCameraControl(userid=-1, bOpen=0, stream=0)
[2015-08-31 11:46:21(171)] Invoke UserSpeakControl(userid=-1,bOpen=0)
[2015-08-31 11:46:21(176)] Invoke UserSpeakControl(userid=1,bOpen=0)
[2015-08-31 11:46:21(177)] Invoke UserCameraControl(userid=1, bOpen=0, stream=0)
[2015-08-31 11:46:21(290)] Invoke LeaveRoom(roomid=-1) Elapse:102 ms
[2015-08-31 11:46:21(310)] Invoke SetSDKOption(BRAC_SO_CORESDK_EXTVIDEOINPUT=0)
[2015-08-31 11:46:22(008)] Area(10001) Object Event, unknow event:401, dwParam1:0
[2015-08-31 11:46:23(836)] Message OnVideoCallEvent(EventType:1, UserId:1, ErrorCode:0, dwFlags:0x0, dwParam:0
[2015-08-31 11:46:23(995)] Area(10001) Object Event, unknow event:401, dwParam1:0
[2015-08-31 11:46:25(585)] Invoke VideoCallControl(EventType:2, UserId:1, ErrorCode:0, dwFlags:0, dwParam:0, UserStr

=0
[2015-08-31 11:46:25(603)] Message OnVideoCallEvent(EventType:3, UserId:1, ErrorCode:0, dwFlags:0x0, dwParam:1
[2015-08-31 11:46:25(715)] Invoke EnterRoom(roomid=1)
[2015-08-31 11:46:25(988)] APPLOG Camera Preview size: 176 x 144
[2015-08-31 11:46:25(989)] APPLOG Camera Preview size: 320 x 240
[2015-08-31 11:46:25(989)] APPLOG Camera FrameRate: 5000 , 60000
[2015-08-31 11:46:26(002)] Message OnEnterRoom(roomid=1,errorcode=0,siteindex=1)
[2015-08-31 11:46:26(002)] Audio Playback Device Init(0, 1, 16000, 16), Default Playback Driver
[2015-08-31 11:46:26(003)] Message OnReceiveOnlineUser(count=2,roomid=1)
[2015-08-31 11:46:26(225)] On Remote UserCameraControl(dwUserId:1, bOpen:1)
[2015-08-31 11:46:26(232)] Invoke SetSDKOption(BRAC_SO_CORESDK_EXTVIDEOINPUT=1)
[2015-08-31 11:46:26(233)] Invoke SetInputVideoFormat(pixfmt:8, 320x240, 60fps, flags:0)
[2015-08-31 11:46:26(233)] video init finish:320x240, NV21, fps:60, codecid:1
[2015-08-31 11:46:26(246)] On Remote UserSpeakControl(dwUserId:1, bOpen:1)
[2015-08-31 11:46:26(288)] Invoke UserCameraControl(userid=-1, bOpen=1, stream=0)
[2015-08-31 11:46:26(289)] Invoke UserSpeakControl(userid=-1,bOpen=1)
[2015-08-31 11:46:26(289)] Invoke UserCameraControl(userid=1, bOpen=1, stream=0)
[2015-08-31 11:46:26(290)] Invoke UserSpeakControl(userid=1,bOpen=1)
[2015-08-31 11:46:26(334)] Invoke SetSDKOption(BRAC_SO_CORESDK_EXTVIDEOINPUT=1)
[2015-08-31 11:46:26(341)] Invoke SetInputVideoFormat(pixfmt:8, 320x240, 30fps, flags:0)
[2015-08-31 11:46:26(342)] video init finish:320x240, NV21, fps:30, codecid:1
[2015-08-31 11:46:26(343)] userid(1) audio decode, codec:11, 1 channel, 16000Hz
[2015-08-31 11:46:26(350)] Invoke SetInputAudioFormat(1, 16000, 16, flags:0)
[2015-08-31 11:46:26(351)] Audio Init, error:0, device:-1, 1, 16000, 16, capmode:0
[2015-08-31 11:46:26(351)] Audio codec init, handle:6, 11, 1, 16000, 16, 15850
[2015-08-31 11:46:26(394)] video codec init:codec:1, 10fps, 320x240, bitrate:150kbps, quality:3, preset:3, gop:40, handle:7
[2015-08-31 11:46:26(581)] Audio FX Status: VAD:1, NS:1, AGC:1, AEC:1
[2015-08-31 11:46:26(691)] OnSocketClose, index(3)-errorcode(0-107), flags:0x81, bTcp(1),userid(1), list:0

[2015-08-31 11:46:27(697)] OnSocketClose, index(4)-errorcode(0-107), flags:0x201, bTcp(1),userid(1), list:0

[2015-08-31 11:46:28(141)] userid(1) video decode, codec:1, 320x240, delay:8ms
[2015-08-31 11:46:32(578)] Invoke VideoCallControl(EventType:4, UserId:1, ErrorCode:0, dwFlags:0, dwParam:0, UserStr

=0
[2015-08-31 11:46:32(601)] Message OnVideoCallEvent(EventType:4, UserId:1, ErrorCode:0, dwFlags:0x0, dwParam:0
[2015-08-31 11:46:32(760)] Message OnUserLeaveRoom(userid=1,siteindex=0)
[2015-08-31 11:46:33(360)] Invoke UserCameraControl(userid=-1, bOpen=0, stream=0)
[2015-08-31 11:46:33(363)] Invoke UserSpeakControl(userid=-1,bOpen=0)
[2015-08-31 11:46:33(367)] Invoke UserSpeakControl(userid=1,bOpen=0)
[2015-08-31 11:46:33(368)] Invoke UserCameraControl(userid=1, bOpen=0, stream=0)
[2015-08-31 11:46:33(478)] Invoke LeaveRoom(roomid=-1) Elapse:104 ms
[2015-08-31 11:46:33(498)] Invoke SetSDKOption(BRAC_SO_CORESDK_EXTVIDEOINPUT=0)
[2015-08-31 11:47:31(536)] Invoke LogoutServer(userid=-10) Elapse:12 ms
[2015-08-31 11:47:31(566)] Invoke BRAC_Release Elapse:29 ms

作者: liweiqiang888 时间: 2015-8-31 13:24
web端的：
[2015-08-31 11:45:55(001)] ---------------------------AnyChat Platform Core SDK Client Log---------------------------
[2015-08-31 11:45:55(005)] Load BRAnyChatCore.dll success!(V5.3 Build Time:Jul 23 2015 20:07:45)
[2015-08-31 11:45:55(009)] Load BRMiscUtil.dll success!(V5.3 Build Time:Jul 23 2015 20:08:10)
[2015-08-31 11:45:55(051)] Load BRMediaUtil.dll success!(V5.3 Build Time:Jul 23 2015 20:07:28)
[2015-08-31 11:45:55(052)] Load BRMediaShow.dll success!(V5.3 Build Time:Jul 23 2015 20:08:15)
[2015-08-31 11:45:55(054)] Load BRMediaCore.dll success!(V5.3 Build Time:Jul 23 2015 20:08:27)
[2015-08-31 11:45:55(252)] Invoke Connect(10.168.11.116,8906)=0
[2015-08-31 11:45:55(252)] Invoke LoginServer(username=1)
[2015-08-31 11:45:55(266)] CheckClientSocketLink Connect(ip=10.168.11.116,port=8906)
[2015-08-31 11:45:55(377)] Server version: V5.3(Build Time:2015-08-07 20:29:06, Server OS

inux)
[2015-08-31 11:45:55(577)] Message OnConnect(bSuccess:1, errorcode=0)
[2015-08-31 11:45:55(867)] Message OnLoginSystem(userid=1,errorcode=0,username=1), msg deliver worked(1)
[2015-08-31 11:45:55(868)] Server running time: 5 days, 19 hours, 54 minutes, license mode:0
[2015-08-31 11:45:55(871)] Object InitFlags:0x2
[2015-08-31 11:45:55(908)] Connection to streaming media server successfully!(udp delay:15ms)
[2015-08-31 11:45:56(118)] Area(10001) Object Event, unknow event:2, dwParam1:1
[2015-08-31 11:45:56(208)] Area(10001) Object Event, Enter Result:0
[2015-08-31 11:45:56(208)] Area(10001) Object Event, unknow event:401, dwParam1:0
[2015-08-31 11:45:57(643)] Invoke VideoCallControl(EventType:1, UserId:-10, ErrorCode:0, dwFlags:0, dwParam:0, UserStr

=0
[2015-08-31 11:45:57(709)] Message OnVideoCallEvent(EventType:2, UserId:-10, ErrorCode:0, dwFlags:0x0, dwParam:0
[2015-08-31 11:45:58(429)] Area(10001) Object Event, unknow event:401, dwParam1:0
[2015-08-31 11:45:59(359)] Message OnVideoCallEvent(EventType:3, UserId:-10, ErrorCode:0, dwFlags:0x0, dwParam:1
[2015-08-31 11:45:59(360)] Invoke EnterRoom(roomid=1)
[2015-08-31 11:45:59(619)] Message OnEnterRoom(roomid=1,errorcode=0,siteindex=0)
[2015-08-31 11:45:59(624)] Message OnReceiveOnlineUser(count=1,roomid=1)
[2015-08-31 11:45:59(624)] Message OnUserEnterRoom(userid=-10,nickname=李莉,siteindex=1)
[2015-08-31 11:45:59(630)] Invoke UserCameraControl(userid=1,bOpen=1)
[2015-08-31 11:45:59(631)] Invoke UserSpeakControl(userid=1,bOpen=1)
[2015-08-31 11:45:59(649)] WaveIn Audio Capture Driver(麦克风 (USB Audio Device))
[2015-08-31 11:45:59(649)] Audio Init, error:0, device:0, 1, 16000, 16, capmode:0
[2015-08-31 11:45:59(649)] Audio codec init, handle:1, 11, 1, 16000, 16, 15850
[2015-08-31 11:45:59(686)] Audio Playback Device Init(0, 1, 16000, 16), WaveOut Playback Driver
[2015-08-31 11:45:59(687)] Audio FX Status: VAD:1, NS:1, AGC:1, AEC:1
[2015-08-31 11:45:59(690)] Invoke UserCameraControl(userid=-10,bOpen=1)
[2015-08-31 11:45:59(691)] Invoke UserSpeakControl(userid=-10,bOpen=1)
[2015-08-31 11:45:59(725)] Invoke UserCameraControl(userid=-10,bOpen=1)
[2015-08-31 11:45:59(725)] Invoke UserSpeakControl(userid=-10,bOpen=1)
[2015-08-31 11:45:59(794)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(YUY2, 0x32595559)
[2015-08-31 11:45:59(794)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(YUY2, 0x8d2681)
[2015-08-31 11:45:59(794)] MinCroppingSize(160, 120) MaxCroppingSize(160, 120) Format(YUY2, 0x32595559)
[2015-08-31 11:45:59(794)] MinCroppingSize(160, 120) MaxCroppingSize(160, 120) Format(YUY2, 0x8d2681)
[2015-08-31 11:45:59(795)] MinCroppingSize(176, 144) MaxCroppingSize(176, 144) Format(YUY2, 0x32595559)
[2015-08-31 11:45:59(795)] MinCroppingSize(176, 144) MaxCroppingSize(176, 144) Format(YUY2, 0x8d2681)
[2015-08-31 11:45:59(795)] MinCroppingSize(320, 176) MaxCroppingSize(320, 176) Format(YUY2, 0x32595559)
[2015-08-31 11:45:59(796)] MinCroppingSize(320, 176) MaxCroppingSize(320, 176) Format(YUY2, 0x8d2681)
[2015-08-31 11:45:59(796)] MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(YUY2, 0x32595559)
[2015-08-31 11:45:59(796)] MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(YUY2, 0x8d2681)
[2015-08-31 11:45:59(796)] MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(YUY2, 0x32595559)
[2015-08-31 11:45:59(797)] MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(YUY2, 0x8d2681)
[2015-08-31 11:45:59(797)] MinCroppingSize(432, 240) MaxCroppingSize(432, 240) Format(YUY2, 0x32595559)
[2015-08-31 11:45:59(797)] MinCroppingSize(432, 240) MaxCroppingSize(432, 240) Format(YUY2, 0x8d2681)
[2015-08-31 11:45:59(797)] MinCroppingSize(544, 288) MaxCroppingSize(544, 288) Format(YUY2, 0x32595559)
[2015-08-31 11:45:59(797)] MinCroppingSize(544, 288) MaxCroppingSize(544, 288) Format(YUY2, 0x8d2681)
[2015-08-31 11:45:59(798)] MinCroppingSize(640, 360) MaxCroppingSize(640, 360) Format(YUY2, 0x32595559)
[2015-08-31 11:45:59(798)] MinCroppingSize(640, 360) MaxCroppingSize(640, 360) Format(YUY2, 0x8d2681)
[2015-08-31 11:45:59(798)] MinCroppingSize(752, 416) MaxCroppingSize(752, 416) Format(YUY2, 0x32595559)
[2015-08-31 11:45:59(798)] MinCroppingSize(752, 416) MaxCroppingSize(752, 416) Format(YUY2, 0x8d2681)
[2015-08-31 11:45:59(798)] MinCroppingSize(800, 448) MaxCroppingSize(800, 448) Format(YUY2, 0x32595559)
[2015-08-31 11:45:59(799)] MinCroppingSize(800, 448) MaxCroppingSize(800, 448) Format(YUY2, 0x8d2681)
[2015-08-31 11:45:59(799)] MinCroppingSize(800, 600) MaxCroppingSize(800, 600) Format(YUY2, 0x32595559)
[2015-08-31 11:45:59(799)] MinCroppingSize(800, 600) MaxCroppingSize(800, 600) Format(YUY2, 0x8d2681)
[2015-08-31 11:45:59(799)] MinCroppingSize(864, 480) MaxCroppingSize(864, 480) Format(YUY2, 0x32595559)
[2015-08-31 11:45:59(799)] MinCroppingSize(864, 480) MaxCroppingSize(864, 480) Format(YUY2, 0x8d2681)
[2015-08-31 11:45:59(800)] MinCroppingSize(960, 544) MaxCroppingSize(960, 544) Format(YUY2, 0x32595559)
[2015-08-31 11:45:59(800)] MinCroppingSize(960, 544) MaxCroppingSize(960, 544) Format(YUY2, 0x8d2681)
[2015-08-31 11:45:59(800)] MinCroppingSize(960, 720) MaxCroppingSize(960, 720) Format(YUY2, 0x32595559)
[2015-08-31 11:45:59(800)] MinCroppingSize(960, 720) MaxCroppingSize(960, 720) Format(YUY2, 0x8d2681)
[2015-08-31 11:45:59(800)] MinCroppingSize(1024, 576) MaxCroppingSize(1024, 576) Format(YUY2, 0x32595559)
[2015-08-31 11:45:59(801)] MinCroppingSize(1024, 576) MaxCroppingSize(1024, 576) Format(YUY2, 0x8d2681)
[2015-08-31 11:45:59(801)] MinCroppingSize(1184, 656) MaxCroppingSize(1184, 656) Format(YUY2, 0x32595559)
[2015-08-31 11:45:59(801)] MinCroppingSize(1184, 656) MaxCroppingSize(1184, 656) Format(YUY2, 0x8d2681)
[2015-08-31 11:45:59(801)] MinCroppingSize(1280, 720) MaxCroppingSize(1280, 720) Format(YUY2, 0x32595559)
[2015-08-31 11:45:59(801)] MinCroppingSize(1280, 720) MaxCroppingSize(1280, 720) Format(YUY2, 0x8d2681)
[2015-08-31 11:45:59(801)] MinCroppingSize(1280, 960) MaxCroppingSize(1280, 960) Format(YUY2, 0x32595559)
[2015-08-31 11:45:59(802)] MinCroppingSize(1280, 960) MaxCroppingSize(1280, 960) Format(YUY2, 0x8d2681)
[2015-08-31 11:45:59(802)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(MJPG, 0x47504a4d)
[2015-08-31 11:45:59(802)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(MJPG, 0x8d2181)
[2015-08-31 11:45:59(802)] MinCroppingSize(160, 120) MaxCroppingSize(160, 120) Format(MJPG, 0x47504a4d)
[2015-08-31 11:45:59(802)] MinCroppingSize(160, 120) MaxCroppingSize(160, 120) Format(MJPG, 0x8d2181)
[2015-08-31 11:45:59(802)] MinCroppingSize(176, 144) MaxCroppingSize(176, 144) Format(MJPG, 0x47504a4d)
[2015-08-31 11:45:59(803)] MinCroppingSize(176, 144) MaxCroppingSize(176, 144) Format(MJPG, 0x8d2181)
[2015-08-31 11:45:59(803)] MinCroppingSize(320, 176) MaxCroppingSize(320, 176) Format(MJPG, 0x47504a4d)
[2015-08-31 11:45:59(803)] MinCroppingSize(320, 176) MaxCroppingSize(320, 176) Format(MJPG, 0x8d2181)
[2015-08-31 11:45:59(803)] MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(MJPG, 0x47504a4d)
[2015-08-31 11:45:59(803)] MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(MJPG, 0x8d2181)
[2015-08-31 11:45:59(803)] MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(MJPG, 0x47504a4d)
[2015-08-31 11:45:59(804)] MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(MJPG, 0x8d2181)
[2015-08-31 11:45:59(804)] MinCroppingSize(432, 240) MaxCroppingSize(432, 240) Format(MJPG, 0x47504a4d)
[2015-08-31 11:45:59(804)] MinCroppingSize(432, 240) MaxCroppingSize(432, 240) Format(MJPG, 0x8d2181)
[2015-08-31 11:45:59(804)] MinCroppingSize(544, 288) MaxCroppingSize(544, 288) Format(MJPG, 0x47504a4d)
[2015-08-31 11:45:59(804)] MinCroppingSize(544, 288) MaxCroppingSize(544, 288) Format(MJPG, 0x8d2181)
[2015-08-31 11:45:59(805)] MinCroppingSize(640, 360) MaxCroppingSize(640, 360) Format(MJPG, 0x47504a4d)
[2015-08-31 11:45:59(805)] MinCroppingSize(640, 360) MaxCroppingSize(640, 360) Format(MJPG, 0x8d2181)
[2015-08-31 11:45:59(805)] MinCroppingSize(752, 416) MaxCroppingSize(752, 416) Format(MJPG, 0x47504a4d)
[2015-08-31 11:45:59(805)] MinCroppingSize(752, 416) MaxCroppingSize(752, 416) Format(MJPG, 0x8d2181)
[2015-08-31 11:45:59(805)] MinCroppingSize(800, 448) MaxCroppingSize(800, 448) Format(MJPG, 0x47504a4d)
[2015-08-31 11:45:59(806)] MinCroppingSize(800, 448) MaxCroppingSize(800, 448) Format(MJPG, 0x8d2181)
[2015-08-31 11:45:59(806)] MinCroppingSize(800, 600) MaxCroppingSize(800, 600) Format(MJPG, 0x47504a4d)
[2015-08-31 11:45:59(806)] MinCroppingSize(800, 600) MaxCroppingSize(800, 600) Format(MJPG, 0x8d2181)
[2015-08-31 11:45:59(806)] MinCroppingSize(864, 480) MaxCroppingSize(864, 480) Format(MJPG, 0x47504a4d)
[2015-08-31 11:45:59(806)] MinCroppingSize(864, 480) MaxCroppingSize(864, 480) Format(MJPG, 0x8d2181)
[2015-08-31 11:45:59(807)] MinCroppingSize(960, 544) MaxCroppingSize(960, 544) Format(MJPG, 0x47504a4d)
[2015-08-31 11:45:59(807)] MinCroppingSize(960, 544) MaxCroppingSize(960, 544) Format(MJPG, 0x8d2181)
[2015-08-31 11:45:59(807)] MinCroppingSize(960, 720) MaxCroppingSize(960, 720) Format(MJPG, 0x47504a4d)
[2015-08-31 11:45:59(807)] MinCroppingSize(960, 720) MaxCroppingSize(960, 720) Format(MJPG, 0x8d2181)
[2015-08-31 11:45:59(807)] MinCroppingSize(1024, 576) MaxCroppingSize(1024, 576) Format(MJPG, 0x47504a4d)
[2015-08-31 11:45:59(807)] MinCroppingSize(1024, 576) MaxCroppingSize(1024, 576) Format(MJPG, 0x8d2181)
[2015-08-31 11:45:59(808)] MinCroppingSize(1184, 656) MaxCroppingSize(1184, 656) Format(MJPG, 0x47504a4d)
[2015-08-31 11:45:59(808)] MinCroppingSize(1184, 656) MaxCroppingSize(1184, 656) Format(MJPG, 0x8d2181)
[2015-08-31 11:45:59(808)] MinCroppingSize(1280, 720) MaxCroppingSize(1280, 720) Format(MJPG, 0x47504a4d)
[2015-08-31 11:45:59(808)] MinCroppingSize(1280, 720) MaxCroppingSize(1280, 720) Format(MJPG, 0x8d2181)
[2015-08-31 11:45:59(808)] MinCroppingSize(1280, 960) MaxCroppingSize(1280, 960) Format(MJPG, 0x47504a4d)
[2015-08-31 11:45:59(808)] MinCroppingSize(1280, 960) MaxCroppingSize(1280, 960) Format(MJPG, 0x8d2181)
[2015-08-31 11:45:59(825)] Video Config Size(320, 240) Format(YUY2, 25fps)
[2015-08-31 11:45:59(881)] video init finish:320x240, YUY2, fps:25, codecid:1
[2015-08-31 11:46:00(235)] On Remote UserCameraControl(dwUserId:-10, bOpen:1)
[2015-08-31 11:46:00(235)] On Remote UserSpeakControl(dwUserId:-10, bOpen:1)
[2015-08-31 11:46:00(391)] video codec init:codec:1, 15fps, 320x240, bitrate:90kbps, quality:3, preset:3, gop:30, handle:2
[2015-08-31 11:46:00(447)] userid(-10) audio decode, codec:11, 1 channel, 16000Hz
[2015-08-31 11:46:20(065)] Message OnVideoCallEvent(EventType:4, UserId:-10, ErrorCode:0, dwFlags:0x0, dwParam:0
[2015-08-31 11:46:20(375)] Invoke LeaveRoom(roomid=1) Elapse:312 ms
[2015-08-31 11:46:20(376)] Invoke UserCameraControl(userid=-10,bOpen=0)
[2015-08-31 11:46:20(377)] Invoke UserSpeakControl(userid=-10,bOpen=0)
[2015-08-31 11:46:21(915)] Area(10001) Object Event, unknow event:401, dwParam1:0
[2015-08-31 11:46:23(499)] Invoke VideoCallControl(EventType:1, UserId:-10, ErrorCode:0, dwFlags:0, dwParam:0, UserStr

=0
[2015-08-31 11:46:23(545)] Message OnVideoCallEvent(EventType:2, UserId:-10, ErrorCode:0, dwFlags:0x0, dwParam:0
[2015-08-31 11:46:23(755)] Area(10001) Object Event, unknow event:401, dwParam1:0
[2015-08-31 11:46:25(305)] Message OnVideoCallEvent(EventType:3, UserId:-10, ErrorCode:0, dwFlags:0x0, dwParam:1
[2015-08-31 11:46:25(307)] Invoke EnterRoom(roomid=1)
[2015-08-31 11:46:25(395)] Message OnEnterRoom(roomid=1,errorcode=0,siteindex=0)
[2015-08-31 11:46:25(398)] Message OnReceiveOnlineUser(count=1,roomid=1)
[2015-08-31 11:46:25(406)] Invoke UserCameraControl(userid=1,bOpen=1)
[2015-08-31 11:46:25(407)] Invoke UserSpeakControl(userid=1,bOpen=1)
[2015-08-31 11:46:25(420)] WaveIn Audio Capture Driver(麦克风 (USB Audio Device))
[2015-08-31 11:46:25(420)] Audio Init, error:0, device:0, 1, 16000, 16, capmode:0
[2015-08-31 11:46:25(421)] Audio codec init, handle:4, 11, 1, 16000, 16, 15850
[2015-08-31 11:46:25(458)] Audio Playback Device Init(0, 1, 16000, 16), WaveOut Playback Driver
[2015-08-31 11:46:25(459)] Audio FX Status: VAD:1, NS:1, AGC:1, AEC:1
[2015-08-31 11:46:25(464)] Invoke UserCameraControl(userid=-10,bOpen=1)
[2015-08-31 11:46:25(464)] Invoke UserSpeakControl(userid=-10,bOpen=1)
[2015-08-31 11:46:25(573)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(YUY2, 0x32595559)
[2015-08-31 11:46:25(573)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(YUY2, 0x8d2681)
[2015-08-31 11:46:25(573)] MinCroppingSize(160, 120) MaxCroppingSize(160, 120) Format(YUY2, 0x32595559)
[2015-08-31 11:46:25(574)] MinCroppingSize(160, 120) MaxCroppingSize(160, 120) Format(YUY2, 0x8d2681)
[2015-08-31 11:46:25(574)] MinCroppingSize(176, 144) MaxCroppingSize(176, 144) Format(YUY2, 0x32595559)
[2015-08-31 11:46:25(574)] MinCroppingSize(176, 144) MaxCroppingSize(176, 144) Format(YUY2, 0x8d2681)
[2015-08-31 11:46:25(574)] MinCroppingSize(320, 176) MaxCroppingSize(320, 176) Format(YUY2, 0x32595559)
[2015-08-31 11:46:25(575)] MinCroppingSize(320, 176) MaxCroppingSize(320, 176) Format(YUY2, 0x8d2681)
[2015-08-31 11:46:25(575)] MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(YUY2, 0x32595559)
[2015-08-31 11:46:25(575)] MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(YUY2, 0x8d2681)
[2015-08-31 11:46:25(576)] MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(YUY2, 0x32595559)
[2015-08-31 11:46:25(576)] MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(YUY2, 0x8d2681)
[2015-08-31 11:46:25(576)] MinCroppingSize(432, 240) MaxCroppingSize(432, 240) Format(YUY2, 0x32595559)
[2015-08-31 11:46:25(576)] MinCroppingSize(432, 240) MaxCroppingSize(432, 240) Format(YUY2, 0x8d2681)
[2015-08-31 11:46:25(577)] MinCroppingSize(544, 288) MaxCroppingSize(544, 288) Format(YUY2, 0x32595559)
[2015-08-31 11:46:25(577)] MinCroppingSize(544, 288) MaxCroppingSize(544, 288) Format(YUY2, 0x8d2681)
[2015-08-31 11:46:25(577)] MinCroppingSize(640, 360) MaxCroppingSize(640, 360) Format(YUY2, 0x32595559)
[2015-08-31 11:46:25(578)] MinCroppingSize(640, 360) MaxCroppingSize(640, 360) Format(YUY2, 0x8d2681)
[2015-08-31 11:46:25(578)] MinCroppingSize(752, 416) MaxCroppingSize(752, 416) Format(YUY2, 0x32595559)
[2015-08-31 11:46:25(578)] MinCroppingSize(752, 416) MaxCroppingSize(752, 416) Format(YUY2, 0x8d2681)
[2015-08-31 11:46:25(578)] MinCroppingSize(800, 448) MaxCroppingSize(800, 448) Format(YUY2, 0x32595559)
[2015-08-31 11:46:25(579)] MinCroppingSize(800, 448) MaxCroppingSize(800, 448) Format(YUY2, 0x8d2681)
[2015-08-31 11:46:25(579)] MinCroppingSize(800, 600) MaxCroppingSize(800, 600) Format(YUY2, 0x32595559)
[2015-08-31 11:46:25(579)] MinCroppingSize(800, 600) MaxCroppingSize(800, 600) Format(YUY2, 0x8d2681)
[2015-08-31 11:46:25(579)] MinCroppingSize(864, 480) MaxCroppingSize(864, 480) Format(YUY2, 0x32595559)
[2015-08-31 11:46:25(580)] MinCroppingSize(864, 480) MaxCroppingSize(864, 480) Format(YUY2, 0x8d2681)
[2015-08-31 11:46:25(580)] MinCroppingSize(960, 544) MaxCroppingSize(960, 544) Format(YUY2, 0x32595559)
[2015-08-31 11:46:25(580)] MinCroppingSize(960, 544) MaxCroppingSize(960, 544) Format(YUY2, 0x8d2681)
[2015-08-31 11:46:25(581)] MinCroppingSize(960, 720) MaxCroppingSize(960, 720) Format(YUY2, 0x32595559)
[2015-08-31 11:46:25(581)] MinCroppingSize(960, 720) MaxCroppingSize(960, 720) Format(YUY2, 0x8d2681)
[2015-08-31 11:46:25(581)] MinCroppingSize(1024, 576) MaxCroppingSize(1024, 576) Format(YUY2, 0x32595559)
[2015-08-31 11:46:25(581)] MinCroppingSize(1024, 576) MaxCroppingSize(1024, 576) Format(YUY2, 0x8d2681)
[2015-08-31 11:46:25(582)] MinCroppingSize(1184, 656) MaxCroppingSize(1184, 656) Format(YUY2, 0x32595559)
[2015-08-31 11:46:25(582)] MinCroppingSize(1184, 656) MaxCroppingSize(1184, 656) Format(YUY2, 0x8d2681)
[2015-08-31 11:46:25(582)] MinCroppingSize(1280, 720) MaxCroppingSize(1280, 720) Format(YUY2, 0x32595559)
[2015-08-31 11:46:25(583)] MinCroppingSize(1280, 720) MaxCroppingSize(1280, 720) Format(YUY2, 0x8d2681)
[2015-08-31 11:46:25(583)] MinCroppingSize(1280, 960) MaxCroppingSize(1280, 960) Format(YUY2, 0x32595559)
[2015-08-31 11:46:25(583)] MinCroppingSize(1280, 960) MaxCroppingSize(1280, 960) Format(YUY2, 0x8d2681)
[2015-08-31 11:46:25(583)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(MJPG, 0x47504a4d)
[2015-08-31 11:46:25(584)] MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(MJPG, 0x8d2181)
[2015-08-31 11:46:25(584)] MinCroppingSize(160, 120) MaxCroppingSize(160, 120) Format(MJPG, 0x47504a4d)
[2015-08-31 11:46:25(584)] MinCroppingSize(160, 120) MaxCroppingSize(160, 120) Format(MJPG, 0x8d2181)
[2015-08-31 11:46:25(584)] MinCroppingSize(176, 144) MaxCroppingSize(176, 144) Format(MJPG, 0x47504a4d)
[2015-08-31 11:46:25(585)] MinCroppingSize(176, 144) MaxCroppingSize(176, 144) Format(MJPG, 0x8d2181)
[2015-08-31 11:46:25(585)] MinCroppingSize(320, 176) MaxCroppingSize(320, 176) Format(MJPG, 0x47504a4d)
[2015-08-31 11:46:25(585)] MinCroppingSize(320, 176) MaxCroppingSize(320, 176) Format(MJPG, 0x8d2181)
[2015-08-31 11:46:25(586)] MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(MJPG, 0x47504a4d)
[2015-08-31 11:46:25(586)] MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(MJPG, 0x8d2181)
[2015-08-31 11:46:25(586)] MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(MJPG, 0x47504a4d)
[2015-08-31 11:46:25(587)] MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(MJPG, 0x8d2181)
[2015-08-31 11:46:25(587)] MinCroppingSize(432, 240) MaxCroppingSize(432, 240) Format(MJPG, 0x47504a4d)
[2015-08-31 11:46:25(587)] MinCroppingSize(432, 240) MaxCroppingSize(432, 240) Format(MJPG, 0x8d2181)
[2015-08-31 11:46:25(587)] MinCroppingSize(544, 288) MaxCroppingSize(544, 288) Format(MJPG, 0x47504a4d)
[2015-08-31 11:46:25(587)] MinCroppingSize(544, 288) MaxCroppingSize(544, 288) Format(MJPG, 0x8d2181)
[2015-08-31 11:46:25(587)] MinCroppingSize(640, 360) MaxCroppingSize(640, 360) Format(MJPG, 0x47504a4d)
[2015-08-31 11:46:25(588)] MinCroppingSize(640, 360) MaxCroppingSize(640, 360) Format(MJPG, 0x8d2181)
[2015-08-31 11:46:25(588)] MinCroppingSize(752, 416) MaxCroppingSize(752, 416) Format(MJPG, 0x47504a4d)
[2015-08-31 11:46:25(588)] MinCroppingSize(752, 416) MaxCroppingSize(752, 416) Format(MJPG, 0x8d2181)
[2015-08-31 11:46:25(588)] MinCroppingSize(800, 448) MaxCroppingSize(800, 448) Format(MJPG, 0x47504a4d)
[2015-08-31 11:46:25(588)] MinCroppingSize(800, 448) MaxCroppingSize(800, 448) Format(MJPG, 0x8d2181)
[2015-08-31 11:46:25(588)] MinCroppingSize(800, 600) MaxCroppingSize(800, 600) Format(MJPG, 0x47504a4d)
[2015-08-31 11:46:25(589)] MinCroppingSize(800, 600) MaxCroppingSize(800, 600) Format(MJPG, 0x8d2181)
[2015-08-31 11:46:25(589)] MinCroppingSize(864, 480) MaxCroppingSize(864, 480) Format(MJPG, 0x47504a4d)
[2015-08-31 11:46:25(589)] MinCroppingSize(864, 480) MaxCroppingSize(864, 480) Format(MJPG, 0x8d2181)
[2015-08-31 11:46:25(589)] MinCroppingSize(960, 544) MaxCroppingSize(960, 544) Format(MJPG, 0x47504a4d)
[2015-08-31 11:46:25(589)] MinCroppingSize(960, 544) MaxCroppingSize(960, 544) Format(MJPG, 0x8d2181)
[2015-08-31 11:46:25(589)] MinCroppingSize(960, 720) MaxCroppingSize(960, 720) Format(MJPG, 0x47504a4d)
[2015-08-31 11:46:25(590)] MinCroppingSize(960, 720) MaxCroppingSize(960, 720) Format(MJPG, 0x8d2181)
[2015-08-31 11:46:25(590)] MinCroppingSize(1024, 576) MaxCroppingSize(1024, 576) Format(MJPG, 0x47504a4d)
[2015-08-31 11:46:25(590)] MinCroppingSize(1024, 576) MaxCroppingSize(1024, 576) Format(MJPG, 0x8d2181)
[2015-08-31 11:46:25(590)] MinCroppingSize(1184, 656) MaxCroppingSize(1184, 656) Format(MJPG, 0x47504a4d)
[2015-08-31 11:46:25(591)] MinCroppingSize(1184, 656) MaxCroppingSize(1184, 656) Format(MJPG, 0x8d2181)
[2015-08-31 11:46:25(591)] MinCroppingSize(1280, 720) MaxCroppingSize(1280, 720) Format(MJPG, 0x47504a4d)
[2015-08-31 11:46:25(591)] MinCroppingSize(1280, 720) MaxCroppingSize(1280, 720) Format(MJPG, 0x8d2181)
[2015-08-31 11:46:25(591)] MinCroppingSize(1280, 960) MaxCroppingSize(1280, 960) Format(MJPG, 0x47504a4d)
[2015-08-31 11:46:25(591)] MinCroppingSize(1280, 960) MaxCroppingSize(1280, 960) Format(MJPG, 0x8d2181)
[2015-08-31 11:46:25(608)] Video Config Size(320, 240) Format(YUY2, 25fps)
[2015-08-31 11:46:25(664)] video init finish:320x240, YUY2, fps:25, codecid:1
[2015-08-31 11:46:25(889)] Message OnUserEnterRoom(userid=-10,nickname=李莉,siteindex=1)
[2015-08-31 11:46:25(894)] Invoke UserCameraControl(userid=-10,bOpen=1)
[2015-08-31 11:46:25(895)] Invoke UserSpeakControl(userid=-10,bOpen=1)
[2015-08-31 11:46:26(159)] On Remote UserCameraControl(dwUserId:-10, bOpen:1)
[2015-08-31 11:46:26(159)] On Remote UserSpeakControl(dwUserId:-10, bOpen:1)
[2015-08-31 11:46:26(174)] video codec init:codec:1, 15fps, 320x240, bitrate:90kbps, quality:3, preset:3, gop:30, handle:5
[2015-08-31 11:46:26(318)] userid(-10) audio decode, codec:11, 1 channel, 16000Hz
[2015-08-31 11:46:32(315)] Message OnVideoCallEvent(EventType:4, UserId:-10, ErrorCode:0, dwFlags:0x0, dwParam:0
[2015-08-31 11:46:32(623)] Invoke LeaveRoom(roomid=1) Elapse:312 ms
[2015-08-31 11:46:32(624)] Invoke UserCameraControl(userid=-10,bOpen=0)
[2015-08-31 11:46:32(625)] Invoke UserSpeakControl(userid=-10,bOpen=0)
[2015-08-31 11:47:31(458)] Area(10001) Object Event, unknow event:401, dwParam1:0
[2015-08-31 12:00:54(781)] socket error, disconnected by peer!, bTcp(1) - userid(-1)
[2015-08-31 12:00:54(782)] OnSocketClose, index(2)-errorcode(0-183), flags:0x441, bTcp(1),userid(-1), list:0

[2015-08-31 12:00:54(789)] Message OnLinkClose(reason=2, dwErrorCode:105)

作者: 佰锐科技-李永星 时间: 2015-8-31 14:02

liweiqiang888 发表于 2015-8-31 13:24
web端的：
[2015-08-31 11:45:55(001)] ---------------------------AnyChat Platform Core SDK Client Lo ...

您好，声音是正常的吗？

作者: liweiqiang888 时间: 2015-8-31 14:03

佰锐科技-李永星发表于 2015-8-31 14:02
您好，声音是正常的吗？

声音是OK的

作者: liweiqiang888 时间: 2015-8-31 14:05
就是这种效果，声音是OK的，但是视频是没有的！

1.png (253.06 KB, 下载次数: 2539)

作者: liweiqiang888 时间: 2015-8-31 14:18
用你们自带的demo尝试，发现问题是一样的！

1.png (253.98 KB, 下载次数: 2483)

作者: 佰锐科技-邵光清 时间: 2015-8-31 14:24
试试用手机端作为虚拟坐席，web端作为虚拟客户，这样验证一下

作者: liweiqiang888 时间: 2015-8-31 14:34

佰锐科技-邵光清发表于 2015-8-31 14:24
试试用手机端作为虚拟坐席，web端作为虚拟客户，这样验证一下

手机坐席端是正常的，但是web的客户端看不到坐席视频！

作者: liweiqiang888 时间: 2015-8-31 14:34
手机坐席端是正常的，但是web的客户端看不到坐席视频，如下图

1.png (295.54 KB, 下载次数: 2663)

作者: 佰锐科技-李友勤 时间: 2015-8-31 14:51

liweiqiang888 发表于 2015-8-31 14:34
手机坐席端是正常的，但是web的客户端看不到坐席视频，如下图

请问是使用的什么浏览器啊，有没有换过浏览器试一下

作者: liweiqiang888 时间: 2015-8-31 14:52
用谷歌、火狐，IE都不行！

作者: liweiqiang888 时间: 2015-8-31 14:58

佰锐科技-李友勤发表于 2015-8-31 14:51
请问是使用的什么浏览器啊，有没有换过浏览器试一下

用谷歌、火狐，IE都不行！

作者: 佰锐科技-邵光清 时间: 2015-8-31 15:05

liweiqiang888 发表于 2015-8-31 14:58
用谷歌、火狐，IE都不行！

换一台手机试试，我们这边登录您服务器是正常的

作者: liweiqiang888 时间: 2015-8-31 15:06

佰锐科技-邵光清发表于 2015-8-31 15:05
换一台手机试试，我们这边登录您服务器是正常的

你们用web端是正常的吗？

作者: 苏晴 时间: 2015-8-31 15:08

liweiqiang888 发表于 2015-8-31 15:06
你们用web端是正常的吗？

您好，用web端是正常的。

作者: liweiqiang888 时间: 2015-8-31 15:10

苏晴发表于 2015-8-31 15:08
您好，用web端是正常的。

我换了个手机，WEB端也看不到视频。

作者: liweiqiang888 时间: 2015-8-31 15:17
我这边使用内网，在web端显示都是正常的，是不是视频传输的时候有问题？

作者: 佰锐科技-李友勤 时间: 2015-8-31 15:22

liweiqiang888 发表于 2015-8-31 15:17
我这边使用内网，在web端显示都是正常的，是不是视频传输的时候有问题？

您好，将web端连接的地址和手机端连接的地址均设为外网ip看看。

作者: liweiqiang888 时间: 2015-8-31 15:24

佰锐科技-李友勤发表于 2015-8-31 15:22
您好，将web端连接的地址和手机端连接的地址均设为外网ip看看。

是不是业务服务器哪里可以设置这个远程显示的参数？感觉好奇怪？

作者: 佰锐科技-李友勤 时间: 2015-8-31 15:34

liweiqiang888 发表于 2015-8-31 15:24
是不是业务服务器哪里可以设置这个远程显示的参数？感觉好奇怪？

本地能正常通话的话，设置应该问题不大，主要是往网络方面去考虑

作者: admin 时间: 2015-8-31 15:46

背景：全部使用内网，web端模拟用户，web端处理坐席，这样都可以正常显示；
当使用手机外网连接成功后，手机端可以看到坐席的画面，但是WEB端坐席看不到手机端的画面，只显示anychat蓝色背景的logo！

您好，根据前面的信息来综合判断，您目前所遇到的问题可能是本地网络中的防火墙有相关设置限制了视频包的传输，理由如下：
1、如果全部在内网，程序工作正常，说明代码本身不存在问题；
2、分析了手机与Web坐席的日志，特别是声音正常，则表示UDP通讯是正常的，不存在端口没有打开的问题；
3、“手机端可以看到坐席的画面，但是WEB端坐席看不到手机端的画面”，对应到程序就是：坐席端的视频流数据（内网）可以通过网关，而手机端的视频流（外网）被网关拦截；

根据上面的分析，建议您和网管沟通一下，因为视频包通常会>1200Byte/Packet，是否防火墙有限制，超过一定大小的包就会被丢弃？而且是互联网向内网传入的包才会被丢弃。

作者: liweiqiang888 时间: 2015-8-31 15:55

admin 发表于 2015-8-31 15:46
您好，根据前面的信息来综合判断，您目前所遇到的问题可能是本地网络中的防火墙有相关设置限制了视频包的 ...

刚才我把防火墙关掉了，还是有这个问题。应该不是防火墙的问题。这个web插件我也有重装过。。。

作者: admin 时间: 2015-8-31 15:57
亲，不是操作系统的防火墙喔，是内网与互联网之间的防火墙，主要是指路由器的配置。

作者: liweiqiang888 时间: 2015-8-31 16:01

admin 发表于 2015-8-31 15:57
亲，不是操作系统的防火墙喔，是内网与互联网之间的防火墙，主要是指路由器的配置。

刚才用2个手机做测试，一个模拟坐席，一个模拟客户，这样两个都走的是互联网，只有连接核心服务器的时候，才会连接我们内网服务器。这个测试结果是正常的，补充下!

作者: 陈文仲 时间: 2015-8-31 16:05

liweiqiang888 发表于 2015-8-31 16:01
刚才用2个手机做测试，一个模拟坐席，一个模拟客户，这样两个都走的是互联网，只有连接核心服务器的时候 ...

您那边测试手机双方视频正常有可能是p2p连通，可以把日志发上来看看。我这边测试您那边的服务器，在关闭p2p连接的情况下，双方视频是不通的，而音频正常，应该是您那边对外网传进的数据包大小进行限制，可以检查一下路由的配置。

作者: liweiqiang888 时间: 2015-8-31 18:04

陈文仲发表于 2015-8-31 16:05
您那边测试手机双方视频正常有可能是p2p连通，可以把日志发上来看看。我这边测试您那边的服务器，在关闭p ...

[2015-08-31 18:03:50(335)]       ---------------------------AnyChat Platform Core SDK Client Log---------------------------
[2015-08-31 18:03:50(339)]       Load BRAnyChatCore.dll success!(V5.3 Build Time:Jul 23 2015 20:07:45)
[2015-08-31 18:03:50(343)]       Load BRMiscUtil.dll success!(V5.3 Build Time:Jul 23 2015 20:08:10)
[2015-08-31 18:03:50(385)]       Load BRMediaUtil.dll success!(V5.3 Build Time:Jul 23 2015 20:07:28)
[2015-08-31 18:03:50(387)]       Load BRMediaShow.dll success!(V5.3 Build Time:Jul 23 2015 20:08:15)
[2015-08-31 18:03:50(388)]       Load BRMediaCore.dll success!(V5.3 Build Time:Jul 23 2015 20:08:27)
[2015-08-31 18:03:50(695)]       Invoke       Connect(10.168.11.116,8906)=0
[2015-08-31 18:03:50(696)]       Invoke       LoginServer(username=1)
[2015-08-31 18:03:50(701)]       CheckClientSocketLink       Connect(ip=10.168.11.116,port=8906)
[2015-08-31 18:03:50(821)]       Server version: V5.3(Build Time:2015-08-07 20:29:06, Server OS:Linux)
[2015-08-31 18:03:51(022)]       Message       OnConnect(bSuccess:1, errorcode=0)
[2015-08-31 18:03:51(292)]       Message       OnLoginSystem(userid=1,errorcode=0,username=1), msg deliver worked(1)
[2015-08-31 18:03:51(293)]       Server running time: 6 days, 2 hours, 12 minutes, license mode:0
[2015-08-31 18:03:51(295)]       Object InitFlags:0x2
[2015-08-31 18:03:51(333)]       Connection to streaming media server successfully!(udp delay:15ms)
[2015-08-31 18:03:51(553)]       Area(10001) Object Event, unknow event:2, dwParam1:1
[2015-08-31 18:03:51(653)]       Area(10001) Object Event, Enter Result:0
[2015-08-31 18:03:51(844)]       Area(10001) Object Event, unknow event:401, dwParam1:0
[2015-08-31 18:03:53(784)]       Area(10001) Object Event, unknow event:401, dwParam1:0
[2015-08-31 18:03:53(796)]       Invoke       VideoCallControl(EventType:1, UserId:-57, ErrorCode:0, dwFlags:0, dwParam:0, UserStr:)=0
[2015-08-31 18:03:53(844)]       Message       OnVideoCallEvent(EventType:2, UserId:-57, ErrorCode:0, dwFlags:0x0, dwParam:0
[2015-08-31 18:03:55(474)]       Message       OnVideoCallEvent(EventType:3, UserId:-57, ErrorCode:0, dwFlags:0x0, dwParam:1
[2015-08-31 18:03:55(476)]       Invoke       EnterRoom(roomid=1)
[2015-08-31 18:03:55(744)]       Message       OnEnterRoom(roomid=1,errorcode=0,siteindex=0)
[2015-08-31 18:03:55(747)]       Message       OnReceiveOnlineUser(count=1,roomid=1)
[2015-08-31 18:03:55(747)]       Message       OnUserEnterRoom(userid=-57,nickname=李莉,siteindex=1)
[2015-08-31 18:03:55(752)]       Invoke       UserCameraControl(userid=1,bOpen=1)
[2015-08-31 18:03:55(753)]       Invoke       UserSpeakControl(userid=1,bOpen=1)
[2015-08-31 18:03:55(783)]       WaveIn Audio Capture Driver(麦克风 (USB Audio Device))
[2015-08-31 18:03:55(783)]       Audio Init, error:0, device:0, 1, 16000, 16, capmode:0
[2015-08-31 18:03:55(783)]       Audio codec init, handle:1, 11, 1, 16000, 16, 15850
[2015-08-31 18:03:55(825)]       Audio Playback Device Init(0, 1, 16000, 16), WaveOut Playback Driver
[2015-08-31 18:03:55(826)]       Audio FX Status: VAD:1, NS:1, AGC:1, AEC:1
[2015-08-31 18:03:55(827)]       Invoke       UserCameraControl(userid=-57,bOpen=1)
[2015-08-31 18:03:55(828)]       Invoke       UserSpeakControl(userid=-57,bOpen=1)
[2015-08-31 18:03:55(873)]       Invoke       UserCameraControl(userid=-57,bOpen=1)
[2015-08-31 18:03:55(873)]       Invoke       UserSpeakControl(userid=-57,bOpen=1)
[2015-08-31 18:03:55(933)]       MinCroppingSize(640, 480)       MaxCroppingSize(640, 480)       Format(YUY2, 0x32595559)
[2015-08-31 18:03:55(933)]       MinCroppingSize(640, 480)       MaxCroppingSize(640, 480)       Format(YUY2, 0x8d2681)
[2015-08-31 18:03:55(934)]       MinCroppingSize(160, 120)       MaxCroppingSize(160, 120)       Format(YUY2, 0x32595559)
[2015-08-31 18:03:55(934)]       MinCroppingSize(160, 120)       MaxCroppingSize(160, 120)       Format(YUY2, 0x8d2681)
[2015-08-31 18:03:55(934)]       MinCroppingSize(176, 144)       MaxCroppingSize(176, 144)       Format(YUY2, 0x32595559)
[2015-08-31 18:03:55(934)]       MinCroppingSize(176, 144)       MaxCroppingSize(176, 144)       Format(YUY2, 0x8d2681)
[2015-08-31 18:03:55(935)]       MinCroppingSize(320, 176)       MaxCroppingSize(320, 176)       Format(YUY2, 0x32595559)
[2015-08-31 18:03:55(935)]       MinCroppingSize(320, 176)       MaxCroppingSize(320, 176)       Format(YUY2, 0x8d2681)
[2015-08-31 18:03:55(935)]       MinCroppingSize(320, 240)       MaxCroppingSize(320, 240)       Format(YUY2, 0x32595559)
[2015-08-31 18:03:55(935)]       MinCroppingSize(320, 240)       MaxCroppingSize(320, 240)       Format(YUY2, 0x8d2681)
[2015-08-31 18:03:55(935)]       MinCroppingSize(352, 288)       MaxCroppingSize(352, 288)       Format(YUY2, 0x32595559)
[2015-08-31 18:03:55(935)]       MinCroppingSize(352, 288)       MaxCroppingSize(352, 288)       Format(YUY2, 0x8d2681)
[2015-08-31 18:03:55(935)]       MinCroppingSize(432, 240)       MaxCroppingSize(432, 240)       Format(YUY2, 0x32595559)
[2015-08-31 18:03:55(936)]       MinCroppingSize(432, 240)       MaxCroppingSize(432, 240)       Format(YUY2, 0x8d2681)
[2015-08-31 18:03:55(936)]       MinCroppingSize(544, 288)       MaxCroppingSize(544, 288)       Format(YUY2, 0x32595559)
[2015-08-31 18:03:55(936)]       MinCroppingSize(544, 288)       MaxCroppingSize(544, 288)       Format(YUY2, 0x8d2681)
[2015-08-31 18:03:55(936)]       MinCroppingSize(640, 360)       MaxCroppingSize(640, 360)       Format(YUY2, 0x32595559)
[2015-08-31 18:03:55(936)]       MinCroppingSize(640, 360)       MaxCroppingSize(640, 360)       Format(YUY2, 0x8d2681)
[2015-08-31 18:03:55(936)]       MinCroppingSize(752, 416)       MaxCroppingSize(752, 416)       Format(YUY2, 0x32595559)
[2015-08-31 18:03:55(937)]       MinCroppingSize(752, 416)       MaxCroppingSize(752, 416)       Format(YUY2, 0x8d2681)
[2015-08-31 18:03:55(937)]       MinCroppingSize(800, 448)       MaxCroppingSize(800, 448)       Format(YUY2, 0x32595559)
[2015-08-31 18:03:55(937)]       MinCroppingSize(800, 448)       MaxCroppingSize(800, 448)       Format(YUY2, 0x8d2681)
[2015-08-31 18:03:55(937)]       MinCroppingSize(800, 600)       MaxCroppingSize(800, 600)       Format(YUY2, 0x32595559)
[2015-08-31 18:03:55(937)]       MinCroppingSize(800, 600)       MaxCroppingSize(800, 600)       Format(YUY2, 0x8d2681)
[2015-08-31 18:03:55(937)]       MinCroppingSize(864, 480)       MaxCroppingSize(864, 480)       Format(YUY2, 0x32595559)
[2015-08-31 18:03:55(938)]       MinCroppingSize(864, 480)       MaxCroppingSize(864, 480)       Format(YUY2, 0x8d2681)
[2015-08-31 18:03:55(938)]       MinCroppingSize(960, 544)       MaxCroppingSize(960, 544)       Format(YUY2, 0x32595559)
[2015-08-31 18:03:55(938)]       MinCroppingSize(960, 544)       MaxCroppingSize(960, 544)       Format(YUY2, 0x8d2681)
[2015-08-31 18:03:55(938)]       MinCroppingSize(960, 720)       MaxCroppingSize(960, 720)       Format(YUY2, 0x32595559)
[2015-08-31 18:03:55(938)]       MinCroppingSize(960, 720)       MaxCroppingSize(960, 720)       Format(YUY2, 0x8d2681)
[2015-08-31 18:03:55(938)]       MinCroppingSize(1024, 576)       MaxCroppingSize(1024, 576)       Format(YUY2, 0x32595559)
[2015-08-31 18:03:55(939)]       MinCroppingSize(1024, 576)       MaxCroppingSize(1024, 576)       Format(YUY2, 0x8d2681)
[2015-08-31 18:03:55(939)]       MinCroppingSize(1184, 656)       MaxCroppingSize(1184, 656)       Format(YUY2, 0x32595559)
[2015-08-31 18:03:55(939)]       MinCroppingSize(1184, 656)       MaxCroppingSize(1184, 656)       Format(YUY2, 0x8d2681)
[2015-08-31 18:03:55(939)]       MinCroppingSize(1280, 720)       MaxCroppingSize(1280, 720)       Format(YUY2, 0x32595559)
[2015-08-31 18:03:55(939)]       MinCroppingSize(1280, 720)       MaxCroppingSize(1280, 720)       Format(YUY2, 0x8d2681)
[2015-08-31 18:03:55(939)]       MinCroppingSize(1280, 960)       MaxCroppingSize(1280, 960)       Format(YUY2, 0x32595559)
[2015-08-31 18:03:55(940)]       MinCroppingSize(1280, 960)       MaxCroppingSize(1280, 960)       Format(YUY2, 0x8d2681)
[2015-08-31 18:03:55(940)]       MinCroppingSize(640, 480)       MaxCroppingSize(640, 480)       Format(MJPG, 0x47504a4d)
[2015-08-31 18:03:55(940)]       MinCroppingSize(640, 480)       MaxCroppingSize(640, 480)       Format(MJPG, 0x8d2181)
[2015-08-31 18:03:55(940)]       MinCroppingSize(160, 120)       MaxCroppingSize(160, 120)       Format(MJPG, 0x47504a4d)
[2015-08-31 18:03:55(940)]       MinCroppingSize(160, 120)       MaxCroppingSize(160, 120)       Format(MJPG, 0x8d2181)
[2015-08-31 18:03:55(940)]       MinCroppingSize(176, 144)       MaxCroppingSize(176, 144)       Format(MJPG, 0x47504a4d)
[2015-08-31 18:03:55(941)]       MinCroppingSize(176, 144)       MaxCroppingSize(176, 144)       Format(MJPG, 0x8d2181)
[2015-08-31 18:03:55(941)]       MinCroppingSize(320, 176)       MaxCroppingSize(320, 176)       Format(MJPG, 0x47504a4d)
[2015-08-31 18:03:55(941)]       MinCroppingSize(320, 176)       MaxCroppingSize(320, 176)       Format(MJPG, 0x8d2181)
[2015-08-31 18:03:55(941)]       MinCroppingSize(320, 240)       MaxCroppingSize(320, 240)       Format(MJPG, 0x47504a4d)
[2015-08-31 18:03:55(941)]       MinCroppingSize(320, 240)       MaxCroppingSize(320, 240)       Format(MJPG, 0x8d2181)
[2015-08-31 18:03:55(942)]       MinCroppingSize(352, 288)       MaxCroppingSize(352, 288)       Format(MJPG, 0x47504a4d)
[2015-08-31 18:03:55(942)]       MinCroppingSize(352, 288)       MaxCroppingSize(352, 288)       Format(MJPG, 0x8d2181)
[2015-08-31 18:03:55(942)]       MinCroppingSize(432, 240)       MaxCroppingSize(432, 240)       Format(MJPG, 0x47504a4d)
[2015-08-31 18:03:55(942)]       MinCroppingSize(432, 240)       MaxCroppingSize(432, 240)       Format(MJPG, 0x8d2181)
[2015-08-31 18:03:55(943)]       MinCroppingSize(544, 288)       MaxCroppingSize(544, 288)       Format(MJPG, 0x47504a4d)
[2015-08-31 18:03:55(943)]       MinCroppingSize(544, 288)       MaxCroppingSize(544, 288)       Format(MJPG, 0x8d2181)
[2015-08-31 18:03:55(943)]       MinCroppingSize(640, 360)       MaxCroppingSize(640, 360)       Format(MJPG, 0x47504a4d)
[2015-08-31 18:03:55(943)]       MinCroppingSize(640, 360)       MaxCroppingSize(640, 360)       Format(MJPG, 0x8d2181)
[2015-08-31 18:03:55(943)]       MinCroppingSize(752, 416)       MaxCroppingSize(752, 416)       Format(MJPG, 0x47504a4d)
[2015-08-31 18:03:55(943)]       MinCroppingSize(752, 416)       MaxCroppingSize(752, 416)       Format(MJPG, 0x8d2181)
[2015-08-31 18:03:55(944)]       MinCroppingSize(800, 448)       MaxCroppingSize(800, 448)       Format(MJPG, 0x47504a4d)
[2015-08-31 18:03:55(944)]       MinCroppingSize(800, 448)       MaxCroppingSize(800, 448)       Format(MJPG, 0x8d2181)
[2015-08-31 18:03:55(944)]       MinCroppingSize(800, 600)       MaxCroppingSize(800, 600)       Format(MJPG, 0x47504a4d)
[2015-08-31 18:03:55(944)]       MinCroppingSize(800, 600)       MaxCroppingSize(800, 600)       Format(MJPG, 0x8d2181)
[2015-08-31 18:03:55(944)]       MinCroppingSize(864, 480)       MaxCroppingSize(864, 480)       Format(MJPG, 0x47504a4d)
[2015-08-31 18:03:55(945)]       MinCroppingSize(864, 480)       MaxCroppingSize(864, 480)       Format(MJPG, 0x8d2181)
[2015-08-31 18:03:55(945)]       MinCroppingSize(960, 544)       MaxCroppingSize(960, 544)       Format(MJPG, 0x47504a4d)
[2015-08-31 18:03:55(945)]       MinCroppingSize(960, 544)       MaxCroppingSize(960, 544)       Format(MJPG, 0x8d2181)
[2015-08-31 18:03:55(945)]       MinCroppingSize(960, 720)       MaxCroppingSize(960, 720)       Format(MJPG, 0x47504a4d)
[2015-08-31 18:03:55(945)]       MinCroppingSize(960, 720)       MaxCroppingSize(960, 720)       Format(MJPG, 0x8d2181)
[2015-08-31 18:03:55(946)]       MinCroppingSize(1024, 576)       MaxCroppingSize(1024, 576)       Format(MJPG, 0x47504a4d)
[2015-08-31 18:03:55(946)]       MinCroppingSize(1024, 576)       MaxCroppingSize(1024, 576)       Format(MJPG, 0x8d2181)
[2015-08-31 18:03:55(946)]       MinCroppingSize(1184, 656)       MaxCroppingSize(1184, 656)       Format(MJPG, 0x47504a4d)
[2015-08-31 18:03:55(946)]       MinCroppingSize(1184, 656)       MaxCroppingSize(1184, 656)       Format(MJPG, 0x8d2181)
[2015-08-31 18:03:55(946)]       MinCroppingSize(1280, 720)       MaxCroppingSize(1280, 720)       Format(MJPG, 0x47504a4d)
[2015-08-31 18:03:55(946)]       MinCroppingSize(1280, 720)       MaxCroppingSize(1280, 720)       Format(MJPG, 0x8d2181)
[2015-08-31 18:03:55(947)]       MinCroppingSize(1280, 960)       MaxCroppingSize(1280, 960)       Format(MJPG, 0x47504a4d)
[2015-08-31 18:03:55(947)]       MinCroppingSize(1280, 960)       MaxCroppingSize(1280, 960)       Format(MJPG, 0x8d2181)
[2015-08-31 18:03:55(965)]       Video Config Size(320, 240)       Format(YUY2, 25fps)
[2015-08-31 18:03:56(022)]       video init finish:320x240, YUY2, fps:25, codecid:1
[2015-08-31 18:03:56(338)]       On Remote UserCameraControl(dwUserId:-57, bOpen:1)
[2015-08-31 18:03:56(338)]       On Remote UserSpeakControl(dwUserId:-57, bOpen:1)
[2015-08-31 18:03:56(516)]       video codec init:codec:1, 15fps, 320x240, bitrate:90kbps, quality:3, preset:3, gop:30, handle:2
[2015-08-31 18:03:56(533)]       userid(-57) audio decode, codec:11, 1 channel, 16000Hz

插件的日志，能看出异常吗？

作者: admin 时间: 2015-8-31 18:35
您好，插件端的日志显示没有收到视频包：

userid(-57) audio decode, codec:11, 1 channel, 16000Hz

复制代码

如果有收到视频包，里面应该会提示：userid(-57) video decode, ......
应该是手机发送的视频流（外网）发给Web坐席（内网）时包被路由器（防火墙）丢弃了。音频包比较小就没有被丢弃，所以双向音频通话正常。

作者: liweiqiang888 时间: 2015-9-1 09:19

admin 发表于 2015-8-31 18:35
您好，插件端的日志显示没有收到视频包：如果有收到视频包，里面应该会提示：userid(-57) video decode, .. ...

日志的最后一行不是现实这个吗？
userid(-57) audio decode, codec:11, 1 channel, 16000Hz

作者: 佰锐科技-李永星 时间: 2015-9-1 09:23

liweiqiang888 发表于 2015-9-1 09:19
日志的最后一行不是现实这个吗？
userid(-57) audio decode, codec:11, 1 channel, 16000Hz

audio decode 这是音频

作者: liweiqiang888 时间: 2015-9-1 11:24

佰锐科技-李永星发表于 2015-9-1 09:23
audio decode 这是音频

应该是网络的问题，我今天换了台云服务器，就不存在这个问题了！谢谢各位的鼎力支持！

欢迎光临 AnyChat技术支持论坛 (http://bbs.anychat.cn/)