lincy 发表于 2017-8-17 10:45:54

视频一方没有图像只有声音

如图所示,视频的坐席方没有图像,但有声音,坐席反映她也看不到自己本地的图像。

视频已录制成功,说明摄像头都打开了,因为我在启动录制前会去判断双方摄像头状态是否为打开,都打开了才启动录制。

日志如下:
---------------------------AnyChat Platform Core SDK Client Log---------------------------
Load BRAnyChatCore.dll success!(V5.2 Build Time:Feb 10 2015 14:09:19)
Load BRMiscUtil.dll success!(V5.2 Build Time:Feb 10 2015 14:07:32)
Load BRMediaUtil.dll success!(V5.2 Build Time:Feb 10 2015 14:07:48)
Load BRMediaShow.dll success!(V5.2 Build Time:Feb 10 2015 14:07:40)
Load BRMediaCore.dll success!(V5.2 Build Time:Feb 10 2015 14:08:00)
Invoke BRAC_Connect(10.30.0.6,8906)=0
Invoke LoginServer(username=quy:TTTNET01)
Invoke EnterRoom(quyV20170817101514686)
CheckClientSocketLinkConnect(ip=10.30.0.6,port=8906)
Server version: V5.2(Build Time:2015-02-10 14:08:34, Server OS:Windows)
Message OnConnect(bSuccess:1, errorcode=0)
Message OnLoginSystem(userid=52,errorcode=0,username=quy:TTTNET01), msg deliver worked(1)
Server running time: 94 days, 12 hours, 58 minutes, license mode:1
Connection to streaming media server successfully!(udp delay:15ms)
Message OnEnterRoom(roomid=351,errorcode=0,siteindex=0)
Message OnReceiveOnlineUser(count=1,roomid=351)
Invoke BRAC_SetVideoPos(dwUserId:-1, hWnd:0x20800, l:0, t:0, r:300, b:224)
Invoke UserCameraControl(userid=-1,bOpen=1)
Invoke UserSpeakControl(userid=-1,bOpen=1)
WaveIn Audio Capture Driver(麦克风 (HD Webcam C270))
Audio Init, error:0, device:0, 1, 16000, 16, capmode:0
Audio codec init, handle:1, 11, 1, 16000, 16, 15850
Audio Playback Device Init(0, 1, 16000, 16), WaveOut Playback Driver
Audio FX Status: VAD:1, NS:1, AGC:1, AEC:1
Message OnUserEnterRoom(userid=-580,nickname=customerTTTNET01_V20170817101514686,siteindex=1)
Invoke BRAC_SetVideoPos(dwUserId:-580, hWnd:0x207ec, l:0, t:0, r:531, b:306)
Invoke UserCameraControl(userid=-580,bOpen=1)
Invoke UserSpeakControl(userid=-580,bOpen=1)
MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(RGB24, 0x0)
MinCroppingSize(160, 120) MaxCroppingSize(160, 120) Format(RGB24, 0x0)
MinCroppingSize(176, 144) MaxCroppingSize(176, 144) Format(RGB24, 0x0)
MinCroppingSize(320, 176) MaxCroppingSize(320, 176) Format(RGB24, 0x0)
MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(RGB24, 0x0)
MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(RGB24, 0x0)
MinCroppingSize(432, 240) MaxCroppingSize(432, 240) Format(RGB24, 0x0)
MinCroppingSize(544, 288) MaxCroppingSize(544, 288) Format(RGB24, 0x0)
MinCroppingSize(640, 360) MaxCroppingSize(640, 360) Format(RGB24, 0x0)
MinCroppingSize(752, 416) MaxCroppingSize(752, 416) Format(RGB24, 0x0)
MinCroppingSize(800, 448) MaxCroppingSize(800, 448) Format(RGB24, 0x0)
MinCroppingSize(800, 600) MaxCroppingSize(800, 600) Format(RGB24, 0x0)
MinCroppingSize(864, 480) MaxCroppingSize(864, 480) Format(RGB24, 0x0)
MinCroppingSize(960, 544) MaxCroppingSize(960, 544) Format(RGB24, 0x0)
MinCroppingSize(960, 720) MaxCroppingSize(960, 720) Format(RGB24, 0x0)
MinCroppingSize(1024, 576) MaxCroppingSize(1024, 576) Format(RGB24, 0x0)
MinCroppingSize(1184, 656) MaxCroppingSize(1184, 656) Format(RGB24, 0x0)
MinCroppingSize(1280, 720) MaxCroppingSize(1280, 720) Format(RGB24, 0x0)
MinCroppingSize(1280, 960) MaxCroppingSize(1280, 960) Format(RGB24, 0x0)
MinCroppingSize(640, 480) MaxCroppingSize(640, 480) Format(YUV420P, 0x30323449)
MinCroppingSize(160, 120) MaxCroppingSize(160, 120) Format(YUV420P, 0x30323449)
MinCroppingSize(176, 144) MaxCroppingSize(176, 144) Format(YUV420P, 0x30323449)
MinCroppingSize(320, 176) MaxCroppingSize(320, 176) Format(YUV420P, 0x30323449)
MinCroppingSize(320, 240) MaxCroppingSize(320, 240) Format(YUV420P, 0x30323449)
MinCroppingSize(352, 288) MaxCroppingSize(352, 288) Format(YUV420P, 0x30323449)
MinCroppingSize(432, 240) MaxCroppingSize(432, 240) Format(YUV420P, 0x30323449)
MinCroppingSize(544, 288) MaxCroppingSize(544, 288) Format(YUV420P, 0x30323449)
MinCroppingSize(640, 360) MaxCroppingSize(640, 360) Format(YUV420P, 0x30323449)
MinCroppingSize(752, 416) MaxCroppingSize(752, 416) Format(YUV420P, 0x30323449)
MinCroppingSize(800, 448) MaxCroppingSize(800, 448) Format(YUV420P, 0x30323449)
MinCroppingSize(800, 600) MaxCroppingSize(800, 600) Format(YUV420P, 0x30323449)
MinCroppingSize(864, 480) MaxCroppingSize(864, 480) Format(YUV420P, 0x30323449)
MinCroppingSize(960, 544) MaxCroppingSize(960, 544) Format(YUV420P, 0x30323449)
MinCroppingSize(960, 720) MaxCroppingSize(960, 720) Format(YUV420P, 0x30323449)
MinCroppingSize(1024, 576) MaxCroppingSize(1024, 576) Format(YUV420P, 0x30323449)
MinCroppingSize(1184, 656) MaxCroppingSize(1184, 656) Format(YUV420P, 0x30323449)
MinCroppingSize(1280, 720) MaxCroppingSize(1280, 720) Format(YUV420P, 0x30323449)
MinCroppingSize(1280, 960) MaxCroppingSize(1280, 960) Format(YUV420P, 0x30323449)
Video Config Size(320, 240) Format(YUV420P, 25fps)
On Remote UserCameraControl(dwUserId:-580, bOpen:1)
On Remote UserSpeakControl(dwUserId:-580, bOpen:1)
userid(-580) video decode delay:15ms
video init finish:320x240, YUV420, fps:25
Invoke StreamRecordCtrlEx(-580, 1, 0x137, 0, )=0
Invoke StreamRecordCtrlEx(-580, 0, 0x137, 0, )=0
Invoke LeaveRoom(roomid=351) Elapse:46 ms
Invoke LogoutServer(userid=52) Elapse:16 ms
Invoke BRAC_Release Elapse:31 ms

chppg888 发表于 2017-8-17 11:47:21

你好,请问你之前的使用正常吗?
看日志是你本地没有获取到视频流
如果方便的话可以加我QQ交流 7422949

lincy 发表于 2017-8-17 13:26:15

chppg888 发表于 2017-8-17 11:47
你好,请问你之前的使用正常吗?
看日志是你本地没有获取到视频流
如果方便的话可以加我QQ交流 7422949

好的,我已经加您了
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