chan 发表于 2016-7-4 11:37:30

声音听不清

web和移动端用callcenter的demo视频时web端听不清移动端的声音,断断续续的,请问有什么解决办法?

佰锐科技-白玉冰 发表于 2016-7-4 11:54:04

声音听不清,视频正常吗?能够提供下双方日志:BRAnyChatCore.log 文件

chan 发表于 2016-7-4 15:30:05

佰锐科技-白玉冰 发表于 2016-7-4 11:54
声音听不清,视频正常吗?能够提供下双方日志:BRAnyChatCore.log 文件

PC端的LOG:


        Invoke        Connect(cdlm.net,8906)=0
        Invoke        Login(username:2_200512_面签_浙江国群资产管理有限公司)=0
        Create anychatdnsserver connect:202.91.236.244(8906)
        On pre-connection result, errorcode:0, anychatcoreserver, 202.91.236.244(8906, tcp:1)
        CheckClientSocketLink       Connect(ip=202.91.236.244,port=8906)
        Server version: V6.1(Build Time:2016-06-03 15:08:22, Server OS:Windows)
        Message        OnConnect(bSuccess:1, errorcode=0)
        Message        OnLoginSystem(userid=392,errorcode=0,username=2_200512_面签_浙江国群资产管理有限公司), msg deliver worked(1)
        Server running time: 12 days, 0 hours, 46 minutes, license mode:0
        Connection to streaming media server successfully!(udp delay:54ms)
        Message        OnVideoCallEvent(EventType:1, UserId:393, ErrorCode:0, dwFlags:0x0, dwParam:0
        Invoke        VideoCallControl(EventType:2, UserId:393, ErrorCode:0, dwFlags:0, dwParam:0, UserStr:)=0
        Message        OnVideoCallEvent(EventType:3, UserId:393, ErrorCode:0, dwFlags:0x0, dwParam:1
        Invoke        EnterRoom(roomid=1)
        Message        OnEnterRoom(roomid=1,errorcode=0,siteindex=0)
        Unrelated audio mixer,name:主音量, ComponentType:0x7, Pname:立体声混音 (Realtek High Defini, type:0
        Message        OnReceiveOnlineUser(count=1,roomid=1)
        Invoke        UserCameraControl(userid=-1, bOpen=0, stream=0)
        Invoke        UserSpeakControl(userid=-1,bOpen=1)
        Message        OnUserEnterRoom(userid=393,nickname=1_210248_68400,siteindex=1)
        Message        OnP2PConnectState(userid=393, state=1)
        WaveIn Audio Capture Driver(立体声混音 (Realtek High Defini)
        Audio Init, error:0, device:0, 1, 16000, 16, capmode:0
        Invoke        StreamRecordCtrlEx(393, 1, 0x2013, 0, {"filename":"孙肖辉_130530198812080036_2016-07-04 15-25-27"})=0
        Invoke        UserCameraControl(userid=393, bOpen=1, stream=0)
        Invoke        UserSpeakControl(userid=393,bOpen=1)
        Audio FX Status: VAD:1, NS:1, AGC:1, AEC:1
        Audio codec init, handle:1, 11, 1, 16000, 16, 15850
        Message        OnP2PConnectState(userid=393, state=3)
        Invoke        UserCameraControl(userid=393, bOpen=1, stream=0)
        Invoke        UserSpeakControl(userid=393,bOpen=1)
        Audio Playback Device Init(0, 1, 16000, 16), WaveOut Playback Driver
        On Remote UserCameraControl(dwUserId:393, bOpen:1)
        On Remote UserSpeakControl(dwUserId:393, bOpen:1)
        userid(393) audio decode, codec:11, 1 channel, 16000Hz
        user(393) record audio stream parameter: codec:11, 1 channel, 16000Hz
        userid(393) video decode, codec:1, 640x480, delay:15ms
        User(393) record video stream parameter: codec:1, 480x640, 10fps
        User(393) record init successed! filepath:D:\Program Files (x86)\BaiRuiTech\AnyChatWeb\temp\record\孙肖辉_130530198812080036_2016-07-04 15-25-27.mp4
        Message        OnVideoCallEvent(EventType:4, UserId:393, ErrorCode:0, dwFlags:0x0, dwParam:393
        Record audio parameters: aac(86018), 2 channel, 16.0kHz, 1kbps
        Record video parameters: h264(28), 480x640, 10fps, 15kbps
        Record status, input video count:505(50297 ms), record video count:509(50900 ms), 10 fps, audio frame count:803840(50240 ms), audio_eof:1, video_eof:1
        Record filename: D:\Program Files (x86)\BaiRuiTech\AnyChatWeb\temp\record\瀛欒倴杈塤130530198812080036_2016-07-04 15-25-27.mp4
        Invoke        LeaveRoom(roomid=-1)        Elapse:62 ms
        OnSocketClose, index(3)-errorcode(0-0), flags:0x81, bTcp(1),userid(393), list:0




android log:


        ---------------------------AnyChat Platform Core SDK Client Log---------------------------
        Load libanychatcore.so success!(V6.0 Build Time:Feb 28 2016 09:47:25)
        Android OS SDK Version:22, Support ARMv7:2, Support Neon:4
        Load libmediautil_v7.so success!(V6.0 Build Time:Feb 28 2016 09:49:23)
        Load libmediashow.so success!(V6.0 Build Time:Feb 28 2016 09:49:07)
        Load libmediacore.so success!(V6.0 Build Time:Feb 28 2016 09:49:10)
        m1 note(Meizu) mt67525.1
        Apply video parameter:640x480, bitrate:0kbps, quality:3, gop:40, fps:10, preset:2, codec:0
        Invoke        SetSDKOption(BRAC_SO_NETWORK_P2PPOLITIC=1)
        Invoke        SetSDKOption(BRAC_SO_AUDIO_ECHOCTRL,1)
        Invoke        SetSDKOption(BRAC_SO_CORESDK_USEHWCODEC=0)
        Invoke        Connect(202.91.248.244,8906)=0
        Invoke        Login(username:1_210248_68400)=0
        Create anychatdnsserver connect:202.91.248.244(8906)
        On pre-connection result, errorcode:0, anychatcoreserver, 202.91.248.244(8906, tcp:1)
        CheckClientSocketLink       Connect(ip=202.91.248.244,port=8906)
        Server version: V6.1(Build Time:2016-06-03 15:08:22, Server OS:Windows)
        Message        OnConnect(bSuccess:1, errorcode=0)
        Message        OnLoginSystem(userid=393,errorcode=0,username=1_210248_68400), msg deliver worked(0)
        Server running time: 12 days, 0 hours, 47 minutes, license mode:0
        Connection to streaming media server successfully!(udp delay:25ms)
        Invoke        VideoCallControl(EventType:1, UserId:392, ErrorCode:0, dwFlags:0, dwParam:0, UserStr:)=0
        Message        OnVideoCallEvent(EventType:2, UserId:392, ErrorCode:0, dwFlags:0x0, dwParam:0
        Message        OnVideoCallEvent(EventType:3, UserId:392, ErrorCode:0, dwFlags:0x0, dwParam:1
        Invoke        EnterRoom(roomid=1)
        Message        OnEnterRoom(roomid=1,errorcode=0,siteindex=1)
        Audio Playback Device Init(0, 1, 16000, 16), Default Playback Driver
        Message        OnReceiveOnlineUser(count=2,roomid=1)
        Message        OnP2PConnectState(userid=392, state=1)
        On Remote UserCameraControl(dwUserId:392, bOpen:1)
        Message        OnP2PConnectState(userid=392, state=3)
        On Remote UserSpeakControl(dwUserId:392, bOpen:1)
        APPLOG        Camera Preview size: 176 x 144
        APPLOG        Camera Preview size: 320 x 240
        APPLOG        Camera Preview size: 352 x 288
        APPLOG        Camera Preview size: 480 x 320
        APPLOG        Camera Preview size: 480 x 368
        APPLOG        Camera Preview size: 640 x 480
        APPLOG        Camera FrameRate: 5000 , 60000
        Invoke        SetSDKOption(BRAC_SO_CORESDK_EXTVIDEOINPUT=1)
        Invoke        SetInputVideoFormat(pixfmt:8, 640x480, 60fps, flags:0)
        video init finish:640x480, NV21, fps:60, codecid:1
        Invoke        UserCameraControl(userid=-1, bOpen=1, stream=0)
        Invoke        UserSpeakControl(userid=-1,bOpen=1)
        Invoke        UserCameraControl(userid=392, bOpen=1, stream=0)
        Invoke        UserSpeakControl(userid=392,bOpen=1)
        Invoke        SetSDKOption(BRAC_SO_CORESDK_EXTVIDEOINPUT=1)
        Invoke        SetInputVideoFormat(pixfmt:8, 640x480, 30fps, flags:0)
        video init finish:640x480, NV21, fps:30, codecid:1
        Invoke        SetInputAudioFormat(1, 16000, 16, flags:0)
        Audio Init, error:0, device:-1, 1, 16000, 16, capmode:0
        Audio codec init, handle:3, 11, 1, 16000, 16, 15850
        video codec init:codec:1, 10fps, 640x480, bitrate:0kbps, quality:3, preset:2, gop:40, handle:4
        Audio FX Status: VAD:1, NS:1, AGC:1, AEC:1
        userid(392) audio decode, codec:11, 1 channel, 16000Hz
        Invoke        VideoCallControl(EventType:4, UserId:392, ErrorCode:0, dwFlags:0, dwParam:393, UserStr:)=0
        Message        OnVideoCallEvent(EventType:4, UserId:392, ErrorCode:0, dwFlags:0x0, dwParam:393
        Message        OnUserLeaveRoom(userid=392,siteindex=0)
        Invoke        UserCameraControl(userid=-1, bOpen=0, stream=0)
        Invoke        UserSpeakControl(userid=-1,bOpen=0)
        Invoke        UserSpeakControl(userid=392,bOpen=0)
        Invoke        UserCameraControl(userid=392, bOpen=0, stream=0)
        Invoke        LeaveRoom(roomid=-1)        Elapse:105 ms
        Invoke        SetSDKOption(BRAC_SO_CORESDK_EXTVIDEOINPUT=0)
        Invoke        LogoutServer(userid=393)        Elapse:26 ms
        Invoke        BRAC_Release        Elapse:74 ms

佰锐科技-白玉冰 发表于 2016-7-4 16:20:17

你好,请问视频流畅吗?或者可以换台电脑 试下web端声音是否正常。

chan 发表于 2016-7-4 16:41:13

佰锐科技-白玉冰 发表于 2016-7-4 16:20
你好,请问视频流畅吗?或者可以换台电脑 试下web端声音是否正常。

电脑换过好几台了,声音都是断断续续的,视频流畅

佰锐科技-梁国桦 发表于 2016-7-4 17:20:40

chan 发表于 2016-7-4 16:41
电脑换过好几台了,声音都是断断续续的,视频流畅

请问您使用的是何种机型?

chan 发表于 2016-7-4 18:31:42

佰锐科技-梁国桦 发表于 2016-7-4 17:20
请问您使用的是何种机型?

lenovo 电脑,手机 android 5.1

佰锐科技-陈伟 发表于 2016-7-4 19:14:01

chan 发表于 2016-7-4 18:31
lenovo 电脑,手机 android 5.1

您好 可以加我QQ 我远程和您测试下 QQ 2919302392

admin 发表于 2016-7-6 09:13:13

您好,双方都换最新的V6.1版本测试看看?下载地址:http://sdk.anychat.cn/html/download.html
页: [1]
查看完整版本: 声音听不清